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Notices Information

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Copyright

Copyright © 2005 - 2015 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law. No parts of this document may be used or reproduced, transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology Co., LTD.
When this document is made available on www.h-tek.com , Hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual. No parts shall have the right to alter, modify or use as commercial means without the express written permission of Nanjing Hanlong Technology Co., LTD.

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Safety cautions

• To use the Phone follow the instructions in this manual.
• To use the power adapter that delivered with the phone. Other power adapters may damage the phone.
• The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
• Do not use the phone during thunderstorms.
• CE
• FCC

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WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

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Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

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phone. 

Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:

1. The phone device

1. The footstand

1. Handset

1. Headset cord

1. Power adapter

1. Ethernet cable

1. Quick installation reference

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Phone Installation

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1. Attach the Foot stand

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2. Connect the Handset and optional Headset

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After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"


And then show "Initializing "during the initialization.

The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waitg…" after initialization.

Then IP Phone will show Reboot information:

By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

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Status

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:

1. Press Menu

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   →Status →Information / Network

1. Press Menu →Status →Network

1. Press Menu →Status →Accounts

To view the phone status via Web interface:

1. Login webpage (for How to login, please refer to Web Login)

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1. View the information of Version, Account and Network.

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Registration

To register via phone interface:

1. Press Menu? Setting?Advanced settings (default password: admin)?Accounts

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1. Press Save to save the configuration.

\\
!worddavc0e4238eeb39d52d997e51fdf41d5f9f.png|height=172,width=365!
<ac:structured-macro ac:name="anchor" ac:schema-version="1" ac:macro-id="b830407c-5e14-496c-a3de-dcb458e1ad89"><ac:parameter ac:name="">OLE_LINK33</ac:parameter></ac:structured-macro><ac:structured-macro ac:name="anchor" ac:schema-version="1" ac:macro-id="cc039d1d-0b58-4a26-9e0d-c01be1d2a734"><ac:parameter ac:name="">OLE_LINK32</ac:parameter></ac:structured-macro>{*}Note:*
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
*Additional Information:*
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >()\{\}\[\]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|"
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*To register via web interface:*
\\

1. Login webpage and Click Account?Basic

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1. Click to save the configuration.

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Idle Screen

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Getting Familiar with Your Phone

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Hardware Components Preview

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Icon Preview

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LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

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Power Indicator LED

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Line LED:(Line or Memory Key set as Line)

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BLF or BLF List Key LED Line/Memory Key set as BLF)

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Shared Line Key LED:

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Other Key Led

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User Interface

There are two ways to customize specific configurations on your IP phone:

• ? The user interface on the IP phone
• ? The user interface in a web browser on your PC

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

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Memory Key Function Overview

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Basic Features Configuration

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1. Get the IP address: Press Menu →Status→ Information

2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).

1. Login successfully.

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Administrator Password

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To change to password via Web Interface

1. Management → Password

1. Fill the value

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1. Click to save the configuration.

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Basic Network Setting

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To configure a static IP address via phone interface:

1. Press Menu?Setting?Advanced Settings (password: admin) ?Network?WANPort ?Static mode.

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1. Enter the parameters: IP, Netmask, Gateway, Pri. DNS (primary dns), sec. DNS(second DNS) in the corresponding fields.

1. Click Save and restart the phone.

Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password.
To configure PPPoE via phone interface:

1. Press Menu?Setting?Advanced Settings (password: admin) ?Network?WANPort ?PPPoE mode.

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To configure DHCP via phone interface:

1. Press Menu?Setting?Advanced Settings (password: admin) ?Network?WANPort ?DHCP mode.

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To configure Network via web interface:
1. Click Network?Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.

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PC Port

Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
1. Press Menu?Setting?Advanced Settings (password: admin) ?Network?PC Port ?Bridge mode.
2. Click Save and restart the phone.
To configure PC router via Phone interface:
1. Press Menu?Setting?Advanced Settings (password: admin) ?Network?PC Port ?Router mode.
2. Enter the IP, Netmask and DHCP server

1. Click Save and restart the phone.

To configure Bridge via web interface:
1. Click Network?Basic
2. Select
3. Click and restart the phone

To configure Router via web interface:
1. Click Network?Basic
2. Select As Router
3. Fill the IP address and other necessary information.

1. Click and restart the phone

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Language

The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Setting → Basic Settings → Language.
2. Press or Save soft key to save the configuration.

To change the language via Web Interface
1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press to save the configuration.

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Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.

To configure the time and Date by SNTP setting
1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press or , or Info soft key to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press or Save soft key to save the configuration.

To configure time and date manually
1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
2. Press and or change the right time, or you can input the right time.
3. Press or Save soft key to save the configuration.
To configure the Time & Date Format
1. To press Menu → Setting → Basic setting → Time & Date Format
2. Press and or press Info to change between 12 Hour or 24 Hour.
3. Press and or press Info to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
4. Press or Save soft key to save the configuration.
To configure the DHCP time
1. To press Menu → Setting → Basic setting → DHCP time
2. Press and or press Info to change between Disable and Enable.
3. Press or Save soft key to save the configuration.
To configure the NTP Server by web interface
1. Login name: admin, password: admin (default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.

To change the Time Zone and Date Display Format via web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.

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You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
1. Press Menu → Setting → Basic Settings → Ring Tone.
2. Press and to select the aimed one.
3. Press or Save soft key to save the configuration.

To adjust the Ring Tone Type via Web Interface
1. Setting → Prefenrence → Ring Tone
2. Select the wanted one
3. Click to save the configuration.

To configure Distinctive Ring Tone via Phone Interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.

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Volume

You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume
1. Option 1: To press and on the idle page

2. Option 2: To press and during the call is ringing.
To adjust the handset volume
To press and during a call in handset mode.

To adjust the headset volume
To press and during a call in headset mode.

To adjust the speaker Volume
To press and during a call in speaker mode.

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Screen Saver

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To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

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Backlight

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In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually
1. Press Menu → DIR→ More
2. Press Add soft key
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3. Enter the necessary information as Name, Phone number…
4. Press save soft key or to add the contacts successfully.
To add contacts from History
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one. (Press and switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add the contacts successfully.

To add contacts via web interface
1. Click Directory?Directory
2. Enter the name, number and some other information.
3. Press and then press button.

B: To add contacts into blacklist
To add blacklist manually
1. Press Menu → DIR
2. Press and or press Switch soft key to Choose the Contacts.
3. Press More soft key.
4. Press More soft key.
5. Press Option soft key. Add to blacklist.
6. Press save soft key or to add the contacts successfully.
To add blacklist from history
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add successfully.
To import or export the contact list
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to export the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web user interface:

1. Click on Directory

1. Click Export Csv to export the contact list.

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To set Romote PhoneBook via web interface:

1. Login the webpage and click Directory?Remote Phone Book

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To check the contacts via phone interface:

1. Press Directory?Left Button?Left Button, and then you can see the item you set, press enter you will find the detail.

For More detail, please refer to: Remote Phonebook on www.h-tek.com .
Note:
Every remote contact only support 1000 contacts.

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Call History

This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:

1. Press Menu?Feature?History Setting
2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.

To check the call history via phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Det ail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.

To delete an entry from the call history list via phone interface::

1. Press the History soft key.

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To delete all entries from the call history list via phone interface:

1. Press the History soft key.

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To check the call history via web interface:
1. Click Directory? Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.

To Dial a call from Call History via web interface:

1. Click Directory?Call History

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LDAP Phonebook

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:

1. Login webpage and click Directory?LDAP

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This This parameter specifies the number attributes for LDAP searching.

1. Filled Server Address: Fill the domain name or IP address of the LDAP Server.

For example: 192.168.0.124

1. Port(the port of the LDAP Serve) Base, User Name, Password

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Following is the example screenshot for the configuration.


To Configure LDAP Key
To configure LDAP Key via web interface:

1. Click Function Key?Memory Key? choose Memory Key 1(for example)

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To Configure LDAP Key via phone interface:

1. Press Menu?Feature?Function Keys?Memory Keys as Function Keys?Memory Key 1

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When press the LDAP Key the LCD will display as following:

For More detail, please refer to LDAP Notes on www.h-tek.com

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Broadsoft Phonebook

You can access the BroadSoft directory through your phone. You can add local contacts from the BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:

1. To click Directory?Broadsoft

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You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers in the following lists: missed, received, and placed. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts. Contact your system administrator for the access URL of the BroadSoft call log.
To Configure Call log via web interface:

1. To click Directory?Call log

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Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#

To configure dial plan via web interface:

1. Click Account—Advanced—Dial Plan.

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1. Click SaveSet to save the configuration.

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Emergency Call

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1. Click SaveSet to save the configuration.

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LED Status Setting

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:

1. Click Setting?Preference

1. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.

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For the LED status description, see: LED Instruction[ Power Indicator LED|#_Power_Indicator_LED]

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Action URL

To configure action url via web interface:

1. Click Setting?Action URL

1. Filled the needed value in the necessary blank.

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Click Action URL for more how to use, or check on www.h-tek.com

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Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click Setting?Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click or to change to position or each feature.
6. Click to save the configuration.

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Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:

1. Click Function Keys?Programmable Keys

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1. By clicking , all setting of the keys will be back to default.

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Basic Call Features

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There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press or press the send softkey, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green)
2. Enter the desired number.
3. Press or press the Send softkey, then the call is sending.

Using headset to place and answer calls for all time
1. Click webpage Setting ?Preference
2. HeadSet Priority ?Enable
3. Ring Device For HeadSet ?User Headset
4. Press

Placing a call by hands-free speakerphone
1. Press the , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press Send soft key to make the call.

1. Press the Send soft key, or , then make the second call.

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Here shows to end a call during three modes:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .

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There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.

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Incoming Call Show Mode

There are two incoming call show mode for this phone:

1. name and number of the contacts

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To set incoming call show mode via web interface:

1. Click setting? preference

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1. Click to save the setting.

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Auto Answer

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When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
1. Press Hold soft key to hold the current call.

2. Press Resume soft key to resume the call on hold.

To hold a call under headset mode:
1. Press Hold soft key to hold the current call.
2. Press Resume soft key to resume the call on hold.
To hold a call during the speaker mode:
1. Press Hold soft key to hold the current call.
2. Press Resume soft key to resume the call on hold.

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Call Transfer

This phone supports blind, attended and Semi-Attended Transfer.

1. Press Transfer softkey , and now the blind transfer completed.

1. Press the transfer soft key during the conversation, the call is on hold now.

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1. Press the Transfer soft key, and now the Semi-attended transfer completed.

BLF Transfer

1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF

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Hold transfer on hook:
1. Setting ? Features ? Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.

Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line or Memory key and select Transfer in the Type.
4. Enter the phone number in the Value field.

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Call Conference

This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or .
4. C answering the call.
5. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)

6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or .
8. D answering the call.
9. A press the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or .
12. E answering the call.
13. A press the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.

...

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
To configure static forward

With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu → Features → Call forward →Always Forward.
2. Press and or press info soft key to select the enable choice

3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu →Features → Call forward →Busy forward.
2. Press and or press info soft key to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu →Features → Call forward →No answer forward.
2. Press and or press info soft key to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.

To configure Forward via Web Interface
1. Setting → Features
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click to save the configuration


To cancel the forward feature via Phone Interface
1. Press Menu →Features → Call forward→Always/Busy/No answer Forward
2. Press and or press info soft key to select the disable choice
3. Press or Save soft key to save the configuration.
To cancel the forward feature via Web Interface
1. Setting → Features
2. Click Off for the Always/Busy/No Answer
3. Click to save the configuration
To configure dynamic forward
Forward an incoming call during the ringing.
1. When the phone is ringing, press Forward soft key.

2. Enter the forward number.
3. Press or press the send soft key, then the call is forwarded.

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Call Return

This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press and or press info soft key to select the Key Event in the type field.
4. Press and or press info soft key to select the Call Return.
5. Press or Save soft key to save the configuration
To configure the Call Return via Web interface
1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Call Return in the Type.
3. Click the to save the configuration.

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Call Waiting Tone

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To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones

2. Change the Tone Time as you want (for example 3s)

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Anonymous Call

Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called.
To configure anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press info soft key to change the Line ID
3. Press and or press info soft key to select the enable choice in Anonymous Call filed.
4. Enter the call on code (optional), call off code (optional).
5. Press or Save soft key to save the configuration.
To cancel anonymous call feature
1. Press Menu →Features →Anonymous Call
2. Press and or press info soft key to select the disable choice in Anonymous Call filed.
3. Press or Save soft key to save the configuration.

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Reject Anonymous

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When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).

To mute the call during a call (including a conference call)
1. Press the mute key

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DND

When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page.
To enable DND feature
Press the DND soft key when the phone is idle, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.

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Key as Send

To configure Key as Send
1. Press Menu →Features → Key as Send
2. Press and or press info/switch soft key to select the enable choice.
3. Press or Save soft key to save the configuration
To cancel # Key as Send
1. Press Menu →Features → Key as Send
2. Press and or press info/switch soft key to select the disable choice.
3. Press or Save soft key to save the configuration.

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No Key Entry Timeout

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Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:

1. Click Webpage Setting → Preference

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It works same as Line keys.
To configure Line Feature via Web Interface

1. Click Function keys → Line or Memory Key.

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1. Click the to save the configuration.

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Speed Dial

With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

...

Then the selected Line or Memory key will work as Speed Dial.
To configure Speed Dial feature via Web Interface

1. Click Function keys → Line or Memory key.

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1. Click the button to save the configuration.

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BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.

1. When the monitored line is idle, the light is steady green.

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To configure a BLF key by phone

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example).

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To configure a BLF key by web

1. Click Function keys → Line or Memory key.

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1. Click the button to save the configuration and then restart.

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BLF List

To configure BLF List via web interface:

1. Login and click Account

1. Click Advanced and then fill the Eventlist BLF URL.

1. To configure BLF List Keys

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To configure the Voice mail feature

1. Press Menu→Messages→Voice Mail→Set Voice Mail.

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1. Press or Save soft key to save the configuration

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Direct Pickup

With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

...

Then the selected Line or Memory key will work as Direct Pickup.
To configure Direct Pickup feature via Web Interface

1. Click Function keys → Line or Memory key.

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With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the Group Pick up via Web interface

1. Click Function keys → Line or Memory key.

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1. Click the to save the configuration.

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Call Park

With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the Call Park via Web interface

1. Click Function key → Line or Memory key.

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When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

...

Then the selected Line or Memory key will work as intercom.
To configure Intercom feature via Web Interface

1. Click Function keys → Line or Memory key.

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1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the button to save the configuration.

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DTMF

To configure the DTMF via Phone Interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the DTMF via Web interface

1. Click Function keys → Line or Memory key.

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1. Click the to save the configuration.

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Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the Prefix via Web interface

1. Click Function key → Line or Memory key.

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Then when you press this key, the set value is input directly.

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Local Group

When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local group via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure the Local Group via Web interface

1. Click Function key → Memory Key.

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Then you can press the local group key to access the pre-defined contact group in the local directory quickly.

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XML Group

When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML group via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure the XML Group via Web interface

1. Click Function key → Memory Key.

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1. Click the to save the configuration.

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LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure the LDAP via Web interface

1. Click Function key → Memory Key.

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1. Click the to save the configuration.

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XML Browser

You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure the XML Browser via Web interface

1. Click Function key → Memory Key.

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1. Click the button to save the configuration.

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Broadsoft Group

When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the Broadsoft group via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure the Broadsoft group via Web interface

1. Click Function key → Memory Key.

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To configure the Conference via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure Conference via Web Interface

1. Click Function keys →Memory Key.

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If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward interface and you can set the Forward to number, then when there is any call to the number will be forwarded to the set number automatically.
To configure the Forward via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure Forward via Web Interface

1. Click Function keys →Memory Key.

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You are able to configure the key as a transfer key to perform the Blind/Attended Transfer.

To configure the Transfer via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure Transfer via Web Interface

1. Click Function keys →Memory Key.

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The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.
To configure the Hold via Phone Interface
1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Memory key.

1. Press and key to select the Hold in the type field.

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To configure Hold via Web Interface

1. Click Function keys →Memory Key.

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With this feature, when you active a call, you can listen using Handset and Free-speaker, but only can use the handset to speak.
To configure the Group listenning via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

...

To configure Group listening via Web Interface

1. Click Function keys →Memory Key.

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If the key is configured as DND key, you are allowed to active the DND function immediately when you press it and the phone is to reject all incoming calls automatically. Press it again to deactivate DND mode.

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

...

To configure DND via Web Interface

1. Click Function keys →Memory Key.

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To enable DND feature
Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.

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Redial

If the key is configured as Redial key, you can redial the last placed call from the IP Phone.
To configure Redial via Web Interface

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   Click Function keys →Line key/Memory key

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To send SMS via web Interface

1. Click Setting?SMS

1. Select the account(from which account the SMS sent)

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To send SMS via phone interface:

1. Click Menu?Message?Text Message?Set SMS

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To configure the SMS via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)

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To configure SMS via Web Interface

1. Click Function keys →Memory Key.

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To configure the record via Web Interface
1.Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Record in the Type.
3. Click the button to save the configuration.

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URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via phone interface

1. Press Menu →Features →Function Keys→ Memory keys as Function Keys → Memory key1(for example)

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To configure the record via Web Interface

1. Click Function keys → Memory key.

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With this feature, you can call a paging group directly.
To configure the paging via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the Paging via Web interface

1. Click Function keys → Line or Memory key.

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This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line.
To configure the line key as shared line via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the line key as shared line via Web Interface

1. Click Function keys → Line or Memory key.

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1. Click the button to save the configuration and then restart.

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Public Hold

The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

...

To configure public hold via Web Interface

1. Click Function keys →Memory Key.

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The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.
To configure the Private hold via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure private hold via Web Interface

1. Click Function keys →Memory Key.

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1. Click the button to save the configuration.

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Share line

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the line key as line via Web Interface

1. Click Function keys → Line or Memory key.

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Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee. A primary motivation for Hot Desking is cost reduction. This feature is regularly used in places where not all the employees are in the office at the same time, or not in the office for very long at all, which means actual personal offices would be often vacant, consuming valuable space and resources.
You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, that is, many users can share the phone resource in different time. To use this feature, you need to configure a Hot Desking key in advance.
This feature is supported on the version 1.0.3.82 or later
To configure the hot desking via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the hot desking via web interface:

1. Click Function keys →Memory Key.

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To use the Hot desking feature on the user interface:

1. Press the Hot desking key when the IP Phone is idle.

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ACD feature is often used in offices for customer service, such as call center. The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity. The ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.
To configure the ACD via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

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To configure the ACD via web interface:

1. Click Function keys →Memory Key.

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Note?
This feature is not available on all servers. For more information, contact your system administrator.

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Zero Touch

You can use this key feature to configure auto provision and network parameters quickly.
This feature is supported on the version 1.0.3.82 or later
To configure the zero touch via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)

...

To configure the zero touch via web interface:

1. Click Function keys →Memory Key.

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To use the zero touch feature on the user interface:

1. Press the zero touch key when the IP Phone is idle.

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You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling. You can configure the phone to receive an RTP stream from pre-configured multicast listening address(es) without involving SIP signaling. You can specify up to 10 multicast listening addresses.

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Sending RTP Stream

To configure a multicast paging key via phone interface

1. Press Menu→Feature →line or memory key→memory key1?e.g.?

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1. Function keys->line key?
2. Select the desired Key and select multicast paging in the Type.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.

...

Note:
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only.

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Upgrade

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To set Factory Reset by phone interface

1. Press Menu → Setting → Advanced Setting( default password: admin)→ Factory Reset

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To reset to Factory via web interface

1. Click Management → Upgrade
2. Click and then confirm the setting.

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Pcap Feature

To use pcap via web interface:

1. Click Management?Tools

1. Click Start and then operation the phone

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1. Then you'll get the Pacp captures.

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System Log

To download system log via web interface:

1. Click Management?Configuration

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To upgrade manually via the Web configuration interface

1. Click Management → Upgrade

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1. Select the firmware (fw8xx.rom )and then click .

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Configuration File

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*To Restore a configuration file:*

1. Click Management ? Configuration ? Restore configuration

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1. Select the xxx.bin or xxx.xml file, and then Click the , then IP Phone will reboot.

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Troubleshooting

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