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1. Press Menu →Status →Information / Network
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2. Press Menu →Status →Network
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3. Press Menu →Status →Accounts
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To view the phone status via Web interface:

1. Login webpage (for How to login, please refer to Web Login)
2. View the information of Version, Account and Network.
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Registration

To register via phone interface:

1. Press Menu? Setting?Advanced Menu→Setting→Advanced settings(default password: admin)?Accounts→Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
   

...

1. Image Added

Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,

...

Pressing

...

"1",

...

you

...

will

...

find

...

",

...

.

...

?:;"

...

Pressing

...

"0",

...

you

...

will

...

find

...

"

...

<

...

>()

...

{

...

}

...

[

...

]"

...

Pressing

...

"*",

...

you

...

will

...

find

...

"*/"!@$"

...

Pressing

...

"#",

...

you

...

will

...

find

...

"#'%&*|"

...

 
To register via web interface: 

1. Login webpage and Click Account?BasicAccount→Basic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click to save the configuration.
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...

...

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Icon Preview

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

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The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

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1. Get the IP address: Press Menu →Status→ Information

2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.

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1. Press Menu → setting → Advanced settings → password (default admin) → Phone Setting → Set Password
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or to save the new password.
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To change to password via Web Interface

1. Management → Password
2. Fill the value
3. Click to save the configuration.
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To configure a static IP address via phone interface:

1. Press Menu?Setting?Advanced Menu→Setting→Advanced Settings(password: admin) ?Network?WANPort ?Static →Network→WANPort→Static mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS (primary dns), sec. DNS(second DNS) in the corresponding fields.
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3. Click Save and restart the phone.
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   Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. 

To configure PPPoE via phone interface:

1. Press Menu?Setting?Advanced Menu→Setting→Advanced Settings(password: admin) ?Network?WANPort ?PPPoE →Network→WANPort→PPPoE mode.
2. Enter the User ID and password
3. Click Save and restart the phone.
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To configure DHCP via phone interface:

1. Press Menu?Setting?Advanced Menu→Setting→Advanced Settings(password: admin) ?Network?WANPort ?DHCP →Network→WANPort→DHCP mode.
2. Click Save and restart the phone.

To configure Network via web interface:
1. Click Network?Basic Network→Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.

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Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
1. Press Menu?Setting?Advanced Menu→Setting→Advanced Settings(password: admin) ?Network?PC Port ?Bridge →Network→PC Port→Bridge mode.
2. Click Save and restart the phone.
To configure PC router via Phone interface:
1. Press Menu?Setting?Advanced Menu→Setting→Advanced Settings(password: admin) ?Network?PC Port ?Router →Network→PC Port→Router mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save and restart the phone.
To To configure Bridge via web interface:
1. Click Network?Basic Network→Basic.
2. Select
3. Click and restart the phone

To configure Router via web interface:
1. Click Network?Basic Network→Basic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click Image Modified and restart the phone

Language

The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Setting → Basic Settings → Language.
2. Press or Save soft key to save the configuration.

To change the language via Web Interface
1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press to save the configuration.

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There are two types of screen saver: Time & Logo, Logo only.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Logo only: when the screensaver works, it will show logo in turns.
Text logo: It works with the Time & Logo, when enter the value, it will display the time and the entered value in turns.
To enable screen saver via Phone interface:
1. To press Menu → Setting → Basic Setting → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the Screensaver Type to choose one of the type: Logo only, Time & Logo
4. Press or Save soft key to save the selected configuration.

To disable screen saver via Phone interface
1. To press Menu → Setting → Basic Setting → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as off.
3. Press or Save soft key to save the selected configuration.

To enable screen saver via Web interface:
1. Setting → Preference
2. Choose the type wanted to use as screen saver
3. Click to save the configuration.

To custom text logo via web interface:

1. Click Setting?PreferenceSetting→Preference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click Saveset to save the configuration.

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To set Backlight via web interface:
1. Click setting?Preference setting→Preference
2. Enter the time for Backlight time (In seconds).
3. Click to save the configuration.
The default is 0, which means Backlight is always on.

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In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually
1. Press Menu → DIR→ More
2. Press Add soft key
.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or to add the contacts successfully.
To add contacts from History
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one. (Press and switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add the contacts successfully.
To add contacts via web interface
1. Click Directory?Directory Directory→Directory
2. Enter the name, number and some other information.
3. Press and then press button.

B: To add contacts into blacklist
To add blacklist manually
1. Press Menu → DIR
2. Press and or press Switch soft key to Choose the Contacts.
3. Press More soft key.
4. Press More soft key.
5. Press Option soft key. Add to blacklist.
6. Press save soft key or to add the contacts successfully.
To add blacklist from history
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add successfully.
To import or export the contact list
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to export the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web user interface:

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1. Login the webpage and click Directory?Remote Directory→Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
   For example, 
   http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click to save the configuration.
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To check the contacts via phone interface:

1. Press Directory?Left Button?Left ButtonDirectory→Left Button→Left Button, and then you can see the item you set, press enter you will find the detail.

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This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 to 100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:

1. Press Menu?Feature?History Menu→Feature→History Setting
2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
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To check the call history via phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Det ail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.

To delete an entry from the call history list via phone interface::

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To check the call history via web interface:
1. Click Directory? Call Directory→Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.

To Dial a call from Call History via web interface:

1. Click Directory?Call Directory→Call History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
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To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key.

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When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:

1. Login webpage and click Directory?LDAPDirectory→LDAP
2. Filled the LDAP Name Filter:
   1. This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
   2. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
   This This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
   For example: 192.168.0.124
5. Port(the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click save button the save the settings.

Following is the example screenshot for the configuration.

To Configure LDAP Key
To configure LDAP Key via web interface:

1. Click Function Key?Memory Key? choose Key→Memory Key→choose Memory Key 1(for example)
2. Select LDAP in the Type field.
3. Click to save the configuration.
   Image Modified 

To Configure LDAP Key via phone interface:

1. Press Menu?Feature?Function Keys?Memory Keys as Function Keys?Memory Menu→Feature→Function Keys→Memory Keys as Function Keys→Memory Key 1
2. Select LDAP in the Type field
3. Press save or OK key to save the configuration.

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You can access the BroadSoft directory through your phone. You can add local contacts from the BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:

1. To click Directory?BroadsoftDirectory→Broadsoft
2. Select the desired Broadsoft Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click to save the configuration.
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Call log

You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers in the following lists: missed, received, and placed. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts. Contact your system administrator for the access URL of the BroadSoft call log.
To Configure Call log via web interface:

1. To click Directory?Call Directory→Call log
2. Select the desired Call log Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click to save the configuration.
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Search Contact:

You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:

1. Click the Directory softkey on Idle interface.
2. Click the More Softkey, then you can see the Search softkey
3. Click the Search softkey, you can enter the desired part of name or part of number.
4. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.
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Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds
To search contact in Local contacts:

...

Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automaticallywithin automatically within 5 seconds
To search contact in Remote contacts:

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To configure dial plan via web interface:

1. Click Account—Advanced—Dial Account→Advanced→Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
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Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:

1. Click Setting?Features?Phone Setting→Features→Phone Lock
2. Enter the emergency services number in the Emergency field
3. Click SaveSet to save the configuration.
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LED Status Setting

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:

1. Click Setting?PreferenceSetting→Preference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.
3. Click for the setting.

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To configure action url via web interface:

1. Click Setting?Action Setting→Action URL
2. Filled the needed value in the necessary blank.
3. Click to save the setting.

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This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click Setting?Softkey Setting→Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click or to change to position or each feature.
6. Click to save the configuration.

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For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:

1. Click Function Keys→Programmable Keys?Programmable Keys
2. Select the desired Key to set.
3. Click to save the setting.
4. By clicking , all setting of the keys will be back to default.
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Basic Call Features

Place a Call

There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press or press the send softkey, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green)
2. Enter the desired number.
3. Press or press the Send softkey, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting ?Preference Setting→Preference
2. HeadSet Priority ?Enable Priority→Enable
3. Ring Device For HeadSet ?User HeadSet→User Headset
4. Press

Placing a call by hands-free speakerphone
1. Press the , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press Send soft key to make the call.

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Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or Image Modified , then make the second call.

End a Call

Here shows to end a call during three modes:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .

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To set incoming call show mode via web interface:

1. Click setting? preferencesetting→preference
2. Select the desire mode for the incoming call show mode
3. Click to save the setting.
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Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Webpage
1. To Click Account → Advanced
2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.

To Disable Auto Answer via Webpage
1. To Click Account → Advanced
2. To choose No for the Auto Answer.
3. To click Saveset to save the configuration.

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This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer
When you use this feature, you can transfer
1. Press Transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfers to.

3. Press Transfer softkey , and now the blind transfer completed.
Attended Transfer
When you use this feature, you can
1. Press transfer soft key during the conversation, the call is on hold now. 
2. Enter the number that transfer to, and press the send soft key or .
3. Start the second conversation, press the transfer soft key, then, transfer completed.

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1. Press the transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press , then you can here the ring tone.
3. Press the Transfer soft key, and now the Semi-attended transfer completed.

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1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press the transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer. (Webpage-Setting-FeaturesWebpage→Setting→Features)
   Image Modified

Hold transfer on hook:
1. Setting→Features→Transfer Setting ? Features ? Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.

Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line or Memory key and select Transfer in the Type.
4. Enter the phone number in the Value field.

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1. Click Setting → Features
2. Select Call Waiting: On and Call Waiting Tone: On
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To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones

2. Change the Tone Time as you want (for example 3s)

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If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls
To configure rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press info soft key to change the Line ID
3. Press and or press info soft key to select the enable choice in Rejection filed.
4. Press or Save soft key to save the configuration
To cancel rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press and or press info soft key to select the disable choice in Rejection filed.
3. Press or Save soft key to save the configuration.

Call Mute

When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).
To mute the call during a call (including a conference call)
1. Press the mute key , then the mute key glows green, and the LCD display Mute Icon.

2. To disable the mute function, press again.

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To enable Keypad Lock via Phone
1. Press Menu-SettingsAdvanced SettingPhone Setting-Lock Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock & Answer
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Phone
1. Press Menu-SettingsAdvanced SettingPhone Setting-Lock Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press Info or Switch to change to choose Off.
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
1. Click Webpage Setting → Preference
2. To choose the Lock keys.
3. To fill the unlock PIN and auto lock time
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click Saveset to save the configuration.

To Disable Keypad Lock via Webpage
1. Click Webpage Setting → Preference
2. To choose Disable for the Phone Lock.
3. To click Saveset to save the configuration.

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1. Click Function keys → Line or Memory Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
4. Click the to save the configuration.
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Speed Dial

With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Press and or press info soft key to select the Speed Dial in the type field.
3. Enter the targeted Number.
4. Press or Save soft key to save the configuration
   Then the selected Line or Memory key will work as Speed Dial. 

To configure Speed Dial feature via Web Interface

1. Click Function keys → Line or Memory key.
2. Select the wanted Line or Memory key and set as Speed Dial.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the button to save the configuration.
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BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the button to save the configuration and then restart.
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To configure BLF List via web interface:

1. Login and click Account
   Image Modified
2. Click Advanced and then fill the Eventlist BLF URL.
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3. To configure BLF List Keys
   3.1

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1. Click→Function Keys→Memory Key 
   3.2 Select the BLF List in the Type Field. 
   3.3. Select

...

1. Account 
   3.4 Click Saveset to save the configuration and then restart the Phone.
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For more information, please check BLF list Note on www.htek.com .

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1. Press Menu→Messages→Voice Mail→Set Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press or Save soft key to save the configuration

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1. Click Function keys → Line or Memory key.
2. Select the wanted Line or Memory key and set as Direct Pickup.
3. Enter the pickup code and followed the desired phone number in the Value field.
4. Select the Account ID
5. Click the to save the configuration.
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Group Pickup

With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Group Pickup in the Type.
3. Enter the pickup code and followed the desired Group number in the Value field.
4. Click the to save the configuration.
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Call Park

With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface

...

1. Click Function key → Line or Memory key.
2. Select the desired Line or Memory key and select Call park in the Type.
3. Enter the call park code in the value field.
4. Click the button to save the configuration.
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Intercom

When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface

...

1. Click Function keys → Line or Memory key.
2. Select the wanted Line or Memory key.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the button to save the configuration.
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If you want to achieve the intercom feature, you must enable the "Allow Auto Answer By Call-Info"

1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the button to save the configuration.
   Image Modified

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select DTMF in the Type.
3. Fill the value.
4. Click the to save the configuration.
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Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface

...

1. Click Function key → Memory Key.
2. Select the desired Key and select XML group in the Type.
3. Click the to save the configuration.
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LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone Interface

...

1. Click Function key → Memory Key.
2. Select the desired Key and select LDAP in the Type.
3. Click the to save the configuration.
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XML Browser

You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone Interface

...

1. Click Function key → Memory Key.
2. Select the desired Key and select xml browser in the Type.
3. Filled the access URL for xml browser (e.g.http://192.168.0.240:8080/xmlbrowser/text.xml)
4. Click the button to save the configuration.
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Broadsoft Group

When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the Broadsoft group via Phone Interface

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The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.
To configure the Hold via Phone Interface
1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Memory key.
3. Press Image Modified and Image Modified key to select the Hold in the type field.
4. Press Image Modified or Save soft key to save the configuration
To configure Hold via Web Interface

1. Click Function keys →Memory Key.
2. Select the desired Key and select Hold in the Type.
3. Click the button to save the configuration.

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To send SMS via web Interface

1. Click Setting?SMSSetting→SMS
2. Select the account(from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
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To send SMS via phone interface:

1. Click Menu?Message?Text Message?Set Menu→Message→Text Message→Set SMS
2. Enter the contents in the white field.
3. Press the save button
4. Select the account (from which account the SMS sent)
5. Enter the target number (to which account the number sent)
6. Press the Send button.

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With record feature, you can record calls by pressing a record key on the phone.
To configure the record via phone interface
1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press and or press info soft key to select the Key Event in the type field.
4. Press Image Modified and Image Modified or press info soft key to select the Record.
5. Press Image Modified or Save soft key to save the configuration

To configure the record via Web Interface
1. Click Function keys → Line or Memory key. 
2. Select  Select the desired Line or Memory key and select Record in the Type. 
3. Click the button to save the configuration.

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Shared Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the button to save the configuration and then restart.

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1. Click Function keys →Memory Key.
2. Select the desired Key and select public hold in the Type.
3. Click the button to save the configuration.
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Private Hold

The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.
To configure the Private hold via phone interface

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1. Click Function keys →Memory Key.
2. Select the desired Key and select Private hold in the Type.
3. Click the button to save the configuration.
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Share line

Htek IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Account">→"Advanced" on the webpage and set the line to "Shared Line" and "SIP Server Type", and configure the line key or memory key as "line" type with the desired account on webpage or LCD. If the user requires more shared call appearances, the user can configure multiple line keys (Function keys>Line keys→Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on shared line can be placed on hold or barged in.
To configure the line key as line via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press and or press key to select the Line in the type field.
4. Press and or press key to select the Account ID.
5. Enter the Label
6. Enter the Value
7. Press or Save soft key to save the configuration

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the button to save the configuration and then restart.

Note?:
This feature is not available on all servers. For more information, contact your system administrator.

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1. Press the Hot desking key when the IP Phone is idle.
2. Enter the Extension number and password
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3. Click Save softkey
   You can see the account information which has changed. 

Note?:
This feature is not available on all servers. For more information, contact your system administrator.

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1. Click Function keys →Memory Key.
2. Select the desired Key and select ACD in the Type.
3. Enter the label in the label field.
4. Select the desired account from the pull-down list of Account field.
5. Click the button to save the configuration.

Note?:
This feature is not available on all servers. For more information, contact your system administrator.

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1. Press the zero touch key when the IP Phone is idle.
2. The IP Phone will enter the WAN Port interface, you can change the WAN Type by pressing the Navigation keys.
3. Press the Next softkey to enter Network interface, then you can configure some information.
4. Press the Next softkey again, you can configure auto provision information.
5. When you finish the setting, you can press the OK to accept the changes.

Note?:
This feature is not available on all servers. For more information, contact your system administrator.

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1. Press Menu→Feature →line or memory key→memory key1?(e.g.?)
2. Press and or switch key to select the multicast paging in the type field.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
4. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
5. Press or Save soft key to save the configuration

To configure a multicast paging key via web interface

1. Function keys->line keys→line key?
2. Select the desired Key and select multicast paging in the Type.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
   The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
4. Click the button to save the configuration.

Sending RTP Stream?
Press the multicast paging key when the phone is idle.
The phone sends RTP to a preconfigured multicast address (IP: Port). Any phone in the local network then listens to the RTP on the preconfigured multicast address (IP:Port). For both sending and receiving of the multicast RTP, there is no SIP signaling involved.
The multicast paging key LED illuminates solid green.

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You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field: ?

• 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.

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• Disabled: The voice call in progress will take precedence over all incoming paging calls.

Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec?
You can only configure the codec by web interface.
To configure multicast codec key via web interface

1. Click Directory ->Multicast Directory→Multicast Paging?
2. Select the desired codec from the pull-down list of Multicast Codec
3. Click the button to save the configuration.

To configure multicast listening addresses via web interface:

1. Click Directory->Multicast Directory→Multicast paging?
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field.
6. Click Image Modified button to save the configuration.
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Note:
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only.

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1. Click Management → Upgrade
2. Click and then confirm the setting.
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Pcap Feature

To use pcap via web interface:

1. Click Management?ToolsManagement→Tools
2. Click Start and then operation the phone
3. When finish the operation, click stop and then click Export.
4. Then you'll get the Pacp captures.
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System Log

To download system log via web interface:

1. Click Management?ConfigurationManagement→Configuration
2. Click of the system Log
3. Then you'll get a txt file: syslog.txt.
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1. 
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Upgrade

To upgrade via HTTP, the "Management">→"auto provision" ->→" Firmware Upgrade"> →"Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/ Hanlong
e.g. www.mycompany.com:5688/fm/ Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm{anchor:OLE_LINK26}\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

1. Click Management?Auto Management→Auto provision:
2. Select the upgrade mode in the upgrade mode field
3. Enter the Firmware server path and config server path (192.168.0.254 is HTTP server).
4. Enter the HTTP server's username and password (optional).
5. Click the button to save the configuration.
6. Restart the UC8xx, IP Phone will restart and auto-get firmware files from HTTP server.
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NOTES:

• Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
• Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
• Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
• Hanlong's latest firmware is available at http://www.htek.com ?Support?Firmware →Support→Firmware Download.
• Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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1. Click Management → Upgrade
2. Click Brower or the blank.
3. Select the firmware (fw8xx.rom )and then click .Image Modified

Configuration File

*To download configuration file:*

1. Click Management ? Configuration ?Download Management→Configuration→Download Device Configuration
2. Then you can get a file: cfg.bin or cfg.xml
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*To Restore a configuration file:*

1. Click Management ? Configuration ? Restore Management→Configuration→Restore configuration
2. Select the xxx.bin or xxx.xml file, and then Click the , then IP Phone will reboot.
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Troubleshooting

Why is the phone LCD screen blank?

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• Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to HU Phone InstallationUHInstallation.
• Check whether dial tone is present on one of the audio modes.
• Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
• If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.

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You can set the tone on web interface:

• Click Setting?TonesSetting→Tones
• Define the dial tone, ringing, busy tone…
• For the tones, you can check with your system administrator.
• More Click Tone Notes.

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How to download XML Configuration?

• Click Management?Configuration? Management→Configuration→ 

How to Import Trusted CA certificate?

• Click Management?Trusted Management→Trusted CA

How to Import Server CA certificate?

• Click Management?Server Management→Server CA

How to use Vlan?

• For Vlan information, please click VLAN Note

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• For LLDP information, please click VLAN Note
• VLAN Notes including: 
  1. Voice VLAN 
  2. Major Benefits of Using VLANs 
  3. VLAN discovery method on Htek ip phones 
  4. LLDP Feature on Htek IP Phones 
  5. Supported TLVS of IP Phones 
  6. Configuring LLDP Feature 
  7. DHCP VLAN 
  8. Open the DHCP VLAN on the Htek IP Phones 
  9. VLAN under Bridge Mode 
  10. VLAN underNAT Mode

How to Set LCD and Web GUI?

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• Click Set Auto Provision on FreePBX

Failover Notes

• Click [ Click Failover Note|http://www.hanlongtek.com/uploadfile/swfupload/file/Failover%20Notes.pdf]

How to Use Auto Provision Phonebook?

• Click About AP Phonebook

All Documents

• Click Documents Guide, you can get all tech files.