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User Manual
Version 2.0.4.4.36
April. 2018

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Notices Information

Copyright © 2005 - 2018 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this document at any time. And all the illustrations and text in this document are copyright protected. Therefore, no parts of this document may be used or reproduced, transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology CO., LTD.
When this document is made available on www.htek.com , Nanjing Hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual. No parts shall have the right to alter, modify or use as commercial means without prior written permission from Nanjing Hanlong Technology Co., LTD.

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Safety Instructions

  • To use the Phone, please follow the instructions in this user manual.
  • Use the power adapter supplied with your phone. Other power adapters may damage the phone.
  • This phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
  • Do not use the phone during thunderstorms.
  • CE
  • FCC

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WEEE Warning

Image AddedTo avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

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Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

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FCC Statement

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

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Summary of changes

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_Toc475178283This section describes the changes to this user manual for each release and user manual version.

Change for Release x.0.4.4.36,Manual version x.0.4.4.36

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Major updates have occurred to the following sections:

Change for Release x.0.4.4.27,Manual version x.0.4.4.27

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Major updates have occurred to the following sections:

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Change for Release x.0.4.0,Manual version x.0.4.0

Major updates have occurred to the following sections:

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Change for Release x.0.3.98.O,Manual version x.0.3.98.O

Major updates have occurred to the following sections:

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Change for Release x.0.3.98.A,Manual version x.0.3.98.A

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Change for Release x.0.3.72,Manual version x.0.3.72

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Major updates have occurred to the following sections:

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Major updates have occurred to the following sections:

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Major updates have occurred to the following sections:

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Change for Release x.0.3.65,Manual version x.0.3.65

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Change for Release x.0.3.63,Manual version x.0.3.63

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Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:

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  1. Power adapter



  1. Ethernet cable

  1. Quick installation reference



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Phone Installation

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After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"

Image Modified

And then show "Initializing "during the initialization.

Image Modified

The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waiting…" after initialization.

Then IP Phone will show Reboot information:

By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

...

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:

  1. Press Menu →Status →Information

...


To view the phone status via Web interface:
1. Login webpage (For How to login, please refer to Web Login)
2. View the information of Version, Account and Network.

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Registration

To register via phone interface:

  1. Press Menu→ Settings→ Advanced setting (default password: admin)→ Accounts.
  2. Select the desired account
  3. Select Enable for Account active
  4. Select the desired profile of the account.
  5. Fill the SIP User ID, Authenticate ID
  6. Fill the Password and Name (shown on LCD).
  7. Press Save to save the configuration.


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!worddav1f8d7e985bdf0bddbd316b29abd032a7.png|height=64,width=192!
*Note:*
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
*Additional Information:*
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >()\{\}\[\]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|"
\\
*To register via web interface:*
\\


  1. Login Web interface and Click Profile→ Basic.

...

  1. Click to save the configuration.


Note:

  1. All fields with *** must be filled. If changed, it requires a phone restart.
  2. Account Status says the account registered successfully or not.
  3. When change the account information via phone, it will shown Restart note when back to idle page.


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Idle Screen

Name

Description

1. Date & Time

It shows the phone's time & date. For Date& time setting, see Time&Date

2. Notice

It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Line Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". More to see Programmable Key

5. Default Account

This shows the current use account. User can use Image Modified Image Modified to change the default use account.

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Getting Familiar with Your Phone

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Hardware Components Preview

Item

Description

LCD screen

To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 2 accounts

  1. Steady green: idle interface, during a call..
  2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

Image Modified 1. OK.
Image Modified Up arrow key: To move up of the selection shown on the screen.
Image Modified Right arrow key: To move right of the selection shown on the screen.
Image Modified Left arrow key: To move left of the selection shown on the screen.
Image Modified Down arrow key: To move down of the selection shown on the screen.
Image Modified
1. To return to idle screen.
2. To cancel the information or call on the screen.

Mute key

Image Modified
1. To mute the voice during the call (green light).
2. To un-mute the call.

Line Keys

To be configured as different function as:

  1. Line
  2. Speed Dial
  3. BLF
  4. BLF List
  5. Voice Mail
  6. Direct Pickup
  7. Group Pickup
  8. Call Park
  9. Intercom
  10. DTMF
  11. Prefix
  12. Local Group
  13. XML Group
  14. XML Browser
  15. LDAP
  16. Network Directories
  17. Conference
  18. Forward
  19. Transfer
  20. Hold
  21. DND
  22. Redial
  23. Call Return
  24. SMS
  25. Record
  26. URL Record
  27. Paging
  28. Group Listening
  29. Public Hold
  30. Private Hold
  31. Hot Desking
  32. ACD
  33. Zero Touch
  34. URL
  35. Network Group
  36. Multicast Paging
  37. Group Call Park
  38. CallPark Retrieve
  39. Pull Call
  40. Shared Line

    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered
  41. Broadsoft Group

Speaker

Image Modified Press this button to place a call in hands-free mode.

Redial

Image Modified
To dial the previous dialed number.
To act as send key.

Volume

Image Modified
To decrease the volume.
Image Modified
To increase the volume.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

Headset

Image Modified To indicate that the phone is or not in Headset mode.

Transfer

Image Modified
To transfer a call to a third party.
To enable or disable Forward feature during the idle page.

Message

Image Modified To indicator the New message, and press to read.


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Icon Preview

Icon

Description

Image Modified

Network

Image Modified

Registered succeed

Image Modified

Unregistered

Image Modified

Speakerphone mode

Image Modified

Handset mode

Image Modified

Headset mode

Image Modified

Mute

Image Modified

Forward

Image Modified

Do Not Disturb

Image Modified

SRTP

Image Modified

Received calls

Image Modified

Dialed Calls

Image Modified

Missed calls

Image Modified

Forward calls

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LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

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Power Indicator LED

LED Status

Description

Blinked green

Ringing or have missed call

Steady Green

Idle status(Power on)

Off

Powered off.


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Line LED(sad) (悲伤) Line Key set as Line)

LED Status

Description

Steady Green

Hold

Steady Green

Off hook or during a conversation.

Blinked red

Ringing.

Off

Idle status


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BLF or BLF List Key LED (sad) (悲伤) Line Key set as BLF)

LED Status

Description

Steady Green

Idle status for the monitored line

Steady Red

The monitored line is calling or during a call

Blinked red

The monitored line is ringing.

Off

All other unknown status


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Shared Line Key LED:

LED Status

Description

off

Idle status

Stay green

a member of the SCA group in off-hook status

Stay red

Other member of the SCA group's led status when a member of the SCA group in off-hook status

Blinked green every 500ms

a member of the SCA group in Private hold status.

Stay red

Other member of the SCA group's led status when a member of the SCA group in Private hold status

Blinked green every 500ms

a member of the SCA group in public hold status

Blinked red every 500ms

Other member of the SCA group's led status when a member of the SCA group in public hold status

Blinked green every 500ms

a member of the SCA group in progressing status

Stay red

Other member of the SCA group's led status when a member of the SCA group in progressing status

Blinked red every 100ms

Alerting

Stay green

a member of the SCA group in active status when there is an incoming call designated for the SCA group

Stay red

Other member of the SCA group's led status when a member of the SCA group in active status


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Other Key Led

Key

Description

Headset Key

When use in headset mode, the led is steady green or the LED is off.

Message Key

Blinked green when there is new messages or the LED is off.

Mute Key

Red when the mute the call, or the LED is off.


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User Interface

There are two ways to customize specific configurations on your IP phone:

  • The user interface on the IP phone
  • The user interface in a web browser on your PC


The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

Option

 

Status

Information

 

Network

 

Accounts

Features

Call Forward

 

Function Keys (Line and Line Key setting)
More Key see Line Key Overview

 

Key as Send

 

Hot Line

 

Anonymous Call

 

DND

 

History Setting

DIR

All Contacts

 

Contacts

 

BlackList

History

Local History

 

Network CallLog

Message

Voice Mail View and Set.

 

Text Message View and Set.

Basic Setting

Language

 

Time & Date

 

Time & Date Format

 

DHCP Time

 

Ring Tone

 

Headset

 

Screensaver

 

User Mode

 

Gray Level

 

Font Size

Advanced Setting

Accounts

 

Network

 

Phone Setting

 

Auto Provision

Others

Factory Function

 

System Restart

 

Device Reboot

 

Pcap Feature


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Line Key Function Overview


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Basic Features Configuration

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  1. Input the user name (default is admin), password (default is admin).
  2. Login successfully.

Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not "5060", then "SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".


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Administrator Password

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To change to password via Web interface

  1. Management → Password
  2. Fill the value
  3. Click to save the configuration.

Note:
When you use the web interface: user name: admin password: admin(default)

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Language

The default Phone interface language is English.
To change the language via Phone interface

  1. Press Menu → Settings → Basic Setting → Language.
  2. Press or Save soft key to save the configuration.


To change the language via Web interface

  1. Setting → Preference →Web Language & LCD Language.

...

  1. Select the necessary one.
  2. Press to save the configuration.

Note:
All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.

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Screen Saver

There are two types of screen saver: Backlight off, Time & Logo .
To enable screen saver via Phone interface

  1. Press Menu → Settings → Basic Setting → Screensaver...
  2. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute, then press the Save button.

...


To disable screen saver via Phone interface

  1. Press Menu → Settings → Basic Setting → Screensaver...
  2. Press and or press Info/Switch soft key to Choose the Time-out as off.
  3. Press or Save soft key to save the selected configuration.


To Enable screen saver via Web interface

  1. To Click Setting → Preference

...


To Disable screen saver via Web interface

  1. To Click Setting → Preference

...


To wake up screen saver via Web interface:

  1. Click Setting → Preference

...

There are 20 levels. you can change the LCD's brightness according to your visual perception
To change the gray level via Phone interface

  1. Press Menu → Settings → Basic Setting → Gray level
  2. Press and or press Info/Switch soft key to Choose the level from 1 to 20
  3. Press or Save soft key to save the selected configuration

...


To configure the Time & Date Format

  1. Press Menu → Settings → Basic Setting → Time & Date Format
  2. Press and or press Info/Switch to change between 12 Hour or 24 Hour.
  3. Press and or press Info/Switch to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
  4. Press or Save soft key to save the configuration.


To configure the DHCP time

  1. Press Menu → Settings → Basic Setting → DHCP time
  2. Press and or press Info/Switch to change between Disable and Enable.
  3. Press or Save soft key to save the configuration.

...


To change the Time Zone and Date Display Format via Web interface

  1. Setting → Date &Time
  2. Select the necessary one.
  3. Press to save the configuration.


To change the SIP Date Override Time via Web interface

  1. Setting → Date &Time→ SIP Date Override Time

...



To change the Account via Web interface

  1. Setting → Date &Time→ Account.

...


To change the Daylight Saving Time via Web interface

  1. Setting → Date &Time→ Daylight Saving Time
  2. Select Disable or Enable or Auto for Daylight Saving Time.
  3. Click to save the configuration.

Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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Daylight Saving Time
Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less. Typically, clocks are adjusted forward one hour at the start of spring and backward in autumn. Many countries have used the DST at various times, details vary by location. The DST can be adjusted automatically from the time zone configuration. Typically, there is no need to change this setting.

...

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via Web interface:

  1. Click Setting→ Preference

...


For the LED status description, see: LED Instruction[ Power Indicator LED|#_Power_Indicator_LED]

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Key as Send

To configure Key as Send

  1. Press Menu →Features → Key as Send

...

  1. Press and or press Info/Switch soft key to select the enable choice.
  2. Press or Save soft key to save the configuration


To cancel # Key as Send

  1. Press Menu →Features → Key as Send

...


To configure IPv4 via Web interface:

  1. Click Network→ Basic→ Internet Port

...


To configure DHCP via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port→ IPv4→ DHCP mode.

...


To configure a static IP address via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IPv4 → Static mode.

...


To configure PPPoE via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → PPPoE mode.

...


To configure Network via Web interface:

  1. Click Network→ Basic→ IPv4 setting

...


To configure IPv6 via Web interface:

  1. Click Network→ Basic→ Internet Port

...


To configure DHCP via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port→ IPv6→ DHCP mode.

...


To configure a static IP address via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IPv6 → Static mode.

...

  1. Enter the parameters: IP, IPV6 Prefix, Gateway, Pri.DNS(primary DNS), Sec.DNS (secondary DNS) in the corresponding fields.

  1. Click Save and restart the phone.



To configure Network via Web interface:

  1. Click Network→ Basic→ IPv6 setting

...


To configure IPv4&IPv6 via Web interface:

  1. Click Network→ Basic→ Internet Port

...

  1. Select IPv4&IPv6 for Internet Port


  1. Click for the setting.

Note:
Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.


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PC Port

Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port → Bridge mode.

...


To configure PC router via Phone interface:

  1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port → Router mode.

...


To configure Bridge via Web interface:

  1. Click Network→ PC Port


  1. Select As Bridge.

...


To configure Router via Web interface:

  1. Click Network→ PC Port


  1. Select As Router

...

  1. Click and restart the phone

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Contact Settings

...

  1. Press Menu → DIR→ Contacts...
  2. Press Add soft key

.

  1. Enter the necessary information as Name, Phone number…
  2. Press Save soft key or to add the contacts successfully.


To add contacts from History via Phone interface

  1. Press History soft key or press Menu →History→ Local History
  2. Press and to select the targeted one. (Press and switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).

...


To add contacts via Web interface

  1. Click Directory→ Directory

...


To add blacklist from history via Phone interface

  1. Press History soft key or press Menu → History → Local History
  2. Press and to select the targeted one.
  3. Press Option soft key → Add to Blacklist
  4. Edit the necessary information as Name, Phone number…
  5. Press Save soft key or to add successfully.


To import or export the contact list
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via Web interface.
To import an XML file of contact list via Web interface:

  1. Click on Directory → Directory
  2. Click Choose file to select a contact list file (file format must be .xml) from your local system.
  3. Click Import XML to import the contact list.


To export an XML file of contact list via Web interface:

  1. Click on Directory → Directory
  2. Click Export XML to export the contact list.


To import a CSV file of contact list via Web interface:

  1. Click on Directory → Directory
  2. Click Choose file to select a contact list file (file format must be .csv) from your local system.
  3. Click Import Csv to import the contact list.


To export a CSV file of contact list via Web interface:

  1. Click on Directory → Directory
  2. Click Export Csv to export the contact list.

...

To set Remote Phonebook via Web interface:

  1. Login the webpage and click Directory→ Remote Phone Book

...

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via Web interface:

  1. Login Web interface and click Directory→ LDAP
  2. Fill the LDAP Name Filter:
    1. This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
    2. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
  3. Fill LDAP Number Filter:

...


Following is the example screenshot for the configuration.

To Configure LDAP Key
To configure LDAP Key via Web interface:

  1. Click Function Keys→ Line Key→ choose Line Key 2(for example)

...



To Configure LDAP Key via Phone interface:

  1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key 2

...


When press the LDAP Key the LCD will display as following:

For More detail, please refer to LDAP Notes on www.htek.com

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Search Contact

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This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via Phone interface:

  1. Press Menu→ Features→ History Setting
  2. Press and or Info/Switch soft key to enable History record.
  3. Press Save soft key to save the configuration.


To check the call history via Phone interface:

  1. Press the History soft key. The LCD screen displays All Calls list.

...


To delete an entry from the call history list via Phone interface:

  1. Press the History soft key.

...


To delete all entries from the call history list via Phone interface:

  1. Press the History soft key.

...


To check the call history via Web interface:
1. Click Directory→ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.

To dial a call from Call History via Web interface:

  1. Click Directory→ Call History

...

You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface

  1. Press Menu → Settings → Basic Setting → Ring Tone.
  2. Press and to select the aimed one.
  3. Press or Save soft key to save the configuration.


To adjust the Ring Tone Type via Web interface

  1. Setting → Preference →Ring Tone

...


To configure Distinctive Ring Tone via Phone interface

  1. Press Directory


  1. Select the target contact

...


To configure Distinctive Ring Tone via Web interface

  1. Directory → Directory → Contact

...

This option can set whether to play the beep for phone's voice mail

  1. Click the Setting → Preference

...

When you hold the phone. How many seconds to play beep?

  1. Click the Setting → Preference

...

Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#

Grammer

Description

x

any digit from 0-9;

xx+

at least 2 digit number;

^

exclude;

,

hear dial tone;

<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="d77b6726-79ce-470a-9c66-6fce43b33bf7"><ac:plain-text-body><![CDATA[

[3-5]

any digit of 3, 4, or 5;

]]></ac:plain-text-body></ac:structured-macro>

<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="4295c7c2-91bf-4ec6-a28a-4d974f6d84ca"><ac:plain-text-body><![CDATA[

[147]

any digit 1, 4, or 7;

]]></ac:plain-text-body></ac:structured-macro>

<2=011>

replace digit 2 with 011 when dialing.


To configure dial plan via Web interface:

  1. Click Account →Basic →Dial Plan.
  2. Fill the value in dial plan field.
  3. Click to save the configuration.


Note:
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="01d15745-9074-4372-a0ca-bb2beb3f2e97"><ac:plain-text-body><![CDATA[Illegal input will fall back to default: {[x]+}. For More, please refer to[ *dia

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l plan

http://www.htek.com/download.php?id=351] on [www.htek.com

http://www.htek.com/]

]]></ac:plain-text-body></ac:structured-macro>

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Dial-Now Timeout

Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via Web interface:

  1. Click Webpage Setting → Preference

...

No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number.
To configure No Key Entry Timeout

  1. Click Webpage Setting → Preference

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When setting function keys, you need to set the label of the function keys. If the words are too long to show on the label, you can use this function to make labels scroll. Another approach is to set the labels to long label mode.
To configure Label Scroll via Web interface:

  1. Click the Setting → Preference

...

Whether to show missed call notification on LCD
To configure Show Missed Calls via Web interface:

  1. Click the Setting → Preference

...

This function is to allow reboot during the calls or not

  1. Click the Setting → Preference

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Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial the call from all calls list

  1. Click the Setting → Preference

...

To enable Keypad Lock via Phone interface
1. Press Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press and key or Info or Switch to change choose lock type: All Keys, Menu Key, Function Key, Lock & Answer
3. Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone interface

  1. Press Menu→Settings→Advanced Setting(Password: admin)→Phone Setting→Lock
  2. Press and key or Info or Switch to change to choose Off.

...

To configure action url via Web interface:

  1. Click Setting→ Action URL
  2. Filled the needed value in the necessary blank.
  3. Click to save the setting.

Click Action URL for more how to use, or check on www.htek.com

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Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via Web interface:

  1. Click Setting→ Softkey Layout

...

  1. Click or to change to position or each feature.
  2. Click to save the configuration.

Note:

  1. When there more than 5 items in the Enable field, the last soft key will display More, and last two item will show in the next page soft key, you can check by press more.

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Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via Web interface:

  1. Click Function Keys→ Programmable Keys
  2. Select the desired Key to set.
  3. Click to save the setting.
  4. By clicking , all setting of the keys will be back to default.

...

There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset

  1. Pick up the handset, or press a line key and dial the necessary number.
  2. Press or or press the send soft key, then the call is sending.

...


Using headset to place and answer calls for all time

  1. Click webpage Setting → Preference

...


Placing a call by hands-free speakerphone
1. Press the , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History/ DIR soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key, then the call is sending.

Note:
1. The Image Modified key is set to be a send key. For more information, refer to the Key as Send on page
2. During the call, you can also change among Headset, Handset or Free-speaker mode.

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Making two calls with one line and one account

  1. Press a line key and dial phone number, then make a call.

...

Here shows to end a call during three modes:
To end a call by Handset
Press the End Call soft key or hang up the handset, or press
To end a call under Headset Mode
Press the End Call soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the End Call soft key or press , or press .

Note:
During the conference, to end the call is same as mentioned above.

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There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset and now the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.

  1. Press the Reject soft key to reject the call. Or press to reject the current call.

...


To set incoming call show mode via Web interface:

  1. Click Setting→ Preference

...

  1. Click to save the setting.

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Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Web interface

  1. To Click Profile → Advanced

...


To Disable Auto Answer via Web interface

  1. To Click Profile → Advanced

...

When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
1. Press Hold soft key to hold the current call.

2. Press Resume soft key to resume the call on hold.

To hold a call under headset mode:

  1. Press Hold soft key to hold the current call.

...


To hold a call during the speaker mode:

  1. Press Hold soft key to hold the current call.

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This phone supports blind, attended and Semi-Attended Transfer.

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Blind Transfer
When you use this feature, you can transfer

  1. Press Transfer soft key during the conversation, the call is on hold now.

...

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Attended Transfer
When you use this feature, you can
1. Press Transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfer to, and press the Send soft key or or .
3. Start the second conversation, press the Transfer soft key, then transfer completed.

NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile.


Semi-Attended Transfer
1. Press the Transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press or , then you can hear the ring tone.
3. Press the Transfer soft key, and now the Semi-attended transfer completed.
BLF Transfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press the Transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer. (Webpage→Setting→Features→Transfer Settings)

Hold transfer on hook:

  1. Setting → Features → Transfer Setting: Hold Transfer On Hook: ON.
  2. A place a call to B, B answer, A press the hold soft key and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.

...


Transfer to New Call via Web interface
1. Click Setting → Features
2. Select Transfer Mode via DSS key: New Call
3. Select the desired Line Key and select Transfer in the Type.
4. Enter the phone number in the Value field.

Note:if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function.


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Transfer Release Trigger
This option defines when the phone sends BYE to the server to release the transferred call.

...

The phone will not release the call until receiving BYE from the server.

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Call Conference

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  1. A end the call, the conference is finished.


Note:

  1. If C does not answer the call, A can back to continue the conversation with B;
  2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
  3. The conference feature is not available on all servers. For more information, contact your system administrator.
  4. To realize the 5 way conference, the line should be all available.

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This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.

  1. Press Menu → Features → Call Forward →Always Forward.

...


To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.

  1. Press Menu →Features → Call Forward →Busy Forward.

...


To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.

  1. Press Menu →Features → Call Forward →No Answer Forward.

...

When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.

To configure Forward via Web interface

  1. Setting → Features


  1. Click On for the Always/Busy/No Answer

...


To cancel the forward feature via Phone interface

  1. Press Menu →Features → Call Forward →Always/Busy/No Answer Forward
  2. Press and or press Info/Switch soft key to select the disable choice
  3. Press or Save soft key to save the configuration.

To cancel the forward feature via Web interface

  1. Setting → Features


  1. Click Off for the Always/Busy/No Answer

...


To configure dynamic forward
Forward an incoming call during the ringing.

  1. When the phone is ringing, press FWD soft key.

...

  1. Press or press the Send soft key, then the call is forwarded.


Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.
You can choose a desired forward number from the Directory when you press the Forward key.


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Call Return

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To configure the Call Return via Web interface

  1. Click Function keys → Line Key.

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When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for call-back, as shown in figure

If you press the callback, the phone will dial the Callback phone number.
To configure the Call Back via Web interface

  1. Click Setting →Features →Callback .

...

  1. Fill the Callback phone number.
  2. Click to save the configuration.

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Call Waiting Tone

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To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones

2. Change the Tone Time as you want (for example 3s)

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Hide Caller ID

Just enable the unknown/hidden caller feature, by enabling Anonymous call feature thereby the receiver won't be able to know who is calling them.
To configure anonymous call

  1. Press Menu →Features →Anonymous Call →Account ID 1

...

If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls
To configure rejecting anonymous call

  1. Press Menu →Features →Anonymous Call →Account ID 1

...


To cancel rejecting anonymous call

  1. Press Menu →Features →Anonymous Call →Account ID 1

...

When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page.
To enable DND feature via Phone interface
Press the DND soft key when the phone is idle, and then DND icon shown on the LCD.
To disable DND feature via Phone interface
Press the DND soft key again, and then there is no DND icon on the LCD.

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Hot Line

To configure Hot Line

  1. Press Menu →Features → Hot Line

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To configure Hotline auto dial via Web interface

  1. Setting → Features.
  2. Fill the number in the Hotline Number and Hotline Time-out.
  3. Click to save the configuration.

...

When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for Auto Redial, as shown in figure.

If you press OK, your LCD will prompt Auto Redial Interval and Auto Redial Times
To configure Auto Redial via Web interface

  1. Click Setting →Features → Auto Redial

...

It works same as Line keys.
To configure Line Feature via Web interface

  1. Click Function keys → Line Key.

...

  1. Click the button to save the configuration.

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Speed Dial

With this feature, you can dial one number by pressing the configured speed dial key.
To configure Speed Dial feature via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


Then the selected Line Key will work as Speed Dial.
To configure Speed Dial feature via Web interface

  1. Click Function keys → Line Key.

...

  1. Click the to save the configuration.

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BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the extension is busy or free.

  1. When the extension you are monitoring is idle, the light is steady green.

...


To configure a BLF key by phone

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example).

...


To configure a BLF key by web

  1. Click Function keys → Line Key.

...

  1. Click to save the configuration.

Note:
This feature is not available on all servers. For more information, contact your system administrator.

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BLF blink: Turn this option on to make the BLF icon blink when the monitored extension is talking.
After setting the BLF key, do not need to restart the phone.

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BLF List

To configure BLF List via Web interface:

  1. Login and click Account→Basic
  2. Fill the Eventlist BLF URL and click to save the configuration.

  1. To configure BLF List Keys

...


To configure the Voice mail feature via Phone interface

  1. Press Menu →Messages →Voice Mail →Set Voice Mail.

...



To configure Voice Mail Line Key via Web interface:

  1. Click Function keys → Line Key.

...


To configure a Voice mail key by Phone interface:

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys→ Line Key2(for example).

...


To view the voicemail via Phone interface
Press Menu→Messages→Voice Mail→View Voice Mail.
The LCD screen displays the amount of new and old voice mails

Note:
This feature is not available on all servers. For more information, contact your system administrator.
Before listening to voice mails, make sure the voice mail access code has been configured.
When all new voice mails are retrieved, the power indicator LED will go out.


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Direct Pickup

With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


Then the selected Line Key will work as Direct Pickup.
To configure Direct Pickup feature via Web interface

  1. Click Function keys → Line Key.

...

With this feature, you can pick up the specified group that you want incoming calls.
To configure the Group Pickup via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Group Pick up via Web interface

  1. Click Function keys → Line Key.

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With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Call Park via Web interface

  1. Click Function keys → Line Key.

...


For More information for Call Park, please see: Call park note on www.htek.com

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Intercom

When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


Then the selected Line Key will work as intercom.
To configure Intercom feature via Web interface

  1. Click Function keys → Line Key.

...

  1. Set On or Off for Intercom Barge.


  1. Click for the setting.

Note:
This feature is not available on all servers. For more information, contact your system administrator.


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DTMF

When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Web interface

  1. Click Setting→ Preference

...


To configure the DTMF via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the DTMF via Web interface

  1. Click Function keys → Line Key.

...

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Prefix via Web interface

  1. Click Function keys → Line Key.

...

When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local Group via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Local Group via Web interface

  1. Click Function keys → Line Key.

...


Then you can press the Local Group key to access the pre-defined contact group in the local directory quickly.

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XML Group

When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML Group via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and key to select the XML Group in the Type field.
  3. Press and key to select the Account ID.
  4. Press or Save soft key to save the configuration


To configure the XML Group via Web interface

  1. Click Function keys → Line Key.

...

  1. Click the button to save the configuration.


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LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the LDAP via Web interface

  1. Click Function keys → Line Key.

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You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the XML Browser via Web interface

  1. Click Function keys → Line Key.

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  1. Click button to save the configuration.


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Broadsoft Group

When using the BroadSoft Group feature, by just pressing the key you can enter the Broadsoft Contacts interface quickly.
To configure the Broadsoft Group via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Broadsoft Group via Web interface

  1. Click Function keys → Line Key.

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The Htek IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as .
To configure the Conference via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure Conference via Web interface

  1. Click Function keys →Line Key.

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If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward interface and you can set the Forward to number, then when there is any call to the number will be forwarded to the set number automatically.
To configure the Forward via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure Forward via Web interface

  1. Click Function keys →Line Key.

...

You are able to configure the key as a transfer key to perform the Blind/Attended/ Semi-Attended Transfer.

To configure the Transfer via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure Transfer via Web interface

  1. Click Function keys →Line Key.

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The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.
To configure the Hold via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure Hold via Web interface

  1. Click Function keys →Line Key.

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With this feature, when you have an active call, you can listen using Handset and Free-speaker, but only can use the handset to speak.
To configure the Group listening via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure Group listening via Web interface

  1. Click Function keys →Line Key.

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If the key is configured as DND key, allows you to activate the DND function immediately when you press it and the phone will reject all incoming calls automatically. Press it again to deactivate DND mode.
To configure the DND via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure DND via Web interface

  1. Click Function keys →Line Key.

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If the key is configured as Redial key, you can redial the last placed call from the IP Phone.
To configure Redial via Web interface

  1. Click Function keys →Line Key

...

To send SMS via web Interface

  1. Click Setting→ SMS


  1. Select the Account(from which account the SMS sent)

...


To send SMS via Phone interface:

  1. Click Menu→ Messages→ Text Message→ Set SMS

...

To configure the SMS via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure SMS via Web interface

  1. Click Function keys →Line Key.

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To configure the record via Web interface

  1. Click Function keys → Line Key.

...

  1. Click the button to save the configuration.


Note:
Please contact the system administrator whether support this feature or not.


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URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via Phone interface

  1. Press Menu →Features →Function Keys→ Line Keys as Function Keys → Line Key2(for example)
  2. Press and key to select the URL Record in the Type field.
  3. Press or Save soft key to save the configuration


To configure the record via Web interface

  1. Click Function keys → Line Key.

...

With this feature, you can call a paging group directly.
To configure the paging via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the Paging via Web interface

  1. Click Function keys → Line Key.

...

Htek IP Phone supports "Share Call Appearance" by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered in the group.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable share call appearance, the user would need to register the share line account on the phone. In addition, they would need to navigate to "Account" → "Advanced" on the webpage and set the line to "Share Line" and "SIP Server Type", and configure the line key or Line Key as "line" type with the desired account on webpage or LCD. If the user requires more share call appearances, the user can configure multiple line keys (Function keys→Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on share line can be placed on hold or barged in.
To configure the line key as line via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)

...


To configure the line key as line via Web interface

  1. Click Function keys → Line Key.

...

  1. Click the button to save the configuration and then restart.


Note:
This feature is not available on all servers. For more information, contact your system administrator.


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Public Hold

The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and key to select the Public Hold in the Type field.
  3. Press or Save soft key to save the configuration


To configure public hold via Web interface

  1. Click Function keys →Line Key.

...

The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.
To configure the Private hold via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and key to select the Private Hold in the Type field.
  3. Press or Save soft key to save the configuration


To configure private hold via Web interface

  1. Click Function keys →Line Key.

...

Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee. A primary motivation for Hot Desking is cost reduction. This feature is regularly used in places where all employees are not in the office at the same time, or not in the office for a very long time, which means their personal offices are often vacant, consuming valuable space and resources.
You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, which allows many users to share the phone resource in different times. To use this feature, first you need to configure a Hot Desking key in the advance settings.
This feature is supported on the version 1.0.3.82 or later
To configure the hot desking via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and or press key to select the Hot Desking in the Type field.

...


To configure the hot desking via Web interface:

  1. Click Function keys →Line Key.

...

To use the Hot desking feature on the user interface:

  1. Press the Hot Desking key when the IP Phone is idle.

...


You can see the account information which has changed.

Note:
This feature is not available on all servers. For more information, contact your system administrator.


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ACD

ACD feature is often used in offices for customer service, such as call center. The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of the different personnel at the earliest point. The ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, first you should configure an ACD key in the advance settings.
To configure the ACD via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and or press key to select the ACD in the Type field.

...


To configure the ACD via Web interface:

  1. Click Function keys →Line Key.

...

  1. Click the button to save the configuration.


Note:
This feature is not available on all servers. For more information, contact your system administrator.


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Zero Touch

You can use this key feature to configure auto provision and network parameters quickly.
This feature is supported on the version 1.0.3.82 or later
To configure the zero touch via Phone interface

  1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
  2. Press and or press key to select the Zero Touch in the Type field.
  3. Press or Save soft key to save the configuration


To configure the zero touch via Web interface:

  1. Click Function keys →Line Key.

...


To use the zero touch feature on the user interface:

  1. Press the Zero Touch key when the IP Phone is idle.

...

  1. When you finish the setting, you can press the OK to accept the changes.


Note:
This feature is not available on all servers. For more information, contact your system administrator.


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Multicast Paging

You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling. You can configure the phone to receive an RTP stream from pre-configured multicast listening address(es) without involving SIP signaling. You can specify up to 10 multicast listening addresses.

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Sending RTP Stream

To configure a multicast paging key via Phone interface

  1. Press Menu →Features →line or Line Key →Line Key2(e.g.)

...


To configure a multicast paging key via Web interface

  1. Function keys→Line key:
  2. Select the desired Key and select Multicast Paging in the Type.
  3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.

...

              1. Click Directory→Multicast Paging
              2. Select the desired value from the pull-down list of Paging Barge.
              3. Select the desired value from the pull-down list of Paging Priority Active.
              4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
              5. Enter the label in the Label field.
              6. Click button to save the configuration.

Note:
The priorities of listening to multicasting addresses can be predefined: 1 being the highest priority, 10 with the lowest in priority order. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Listening to Multicasting addresses can be configurable via Web interface only.


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Upgrade

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To set Factory Reset by Phone interface

  1. Press Menu → Settings → Advanced Setting( default password: admin) → Phone Setting → Factory Reset

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To Reset to Factory via Web interface

  1. Click Management → Upgrade
  2. Click and then confirm the setting.

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To use pcap via Web interface:

  1. Click Management→ Tools


  1. Click Start and then operation the phone

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  1. Then you'll get the Pacp captures.

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System Log

To download system log via Web interface:

  1. Click Management→ Configuration

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  1. Then you'll get a txt file: syslog.tgz.

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Upgrade

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To upgrade manually via the Web configuration interface

  1. Click Management → Upgrade

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*To Restore a configuration file:*

  1. Click Management → Configuration →Configure File

...