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1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ?
- Reorient or relocate the receiving antenna.
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- Increase the separation between the equipment and receiver.
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- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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- Consult the dealer or an experienced radio/TV technician for help.
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Change for Release x.0.4.4.27,Manual version x.0.4.4.27
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Major updates have occurred to the following sections:
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You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:
- Press Menu
Anchor OLE_LINK4 OLE_LINK4 Anchor OLE_LINK3 OLE_LINK3 →Status →Information
- Press Menu →Status →Network
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Wiki Markup |
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!worddav1f8d7e985bdf0bddbd316b29abd032a7.png|height=64,width=192! <ac:structured-macro ac:name="anchor" ac:schema-version="1" ac:macro-id="9fb8f81c-cd5a-4a7f-a9dc-084472c830ba"><ac:parameter ac:name="">OLE_LINK33</ac:parameter></ac:structured-macro><ac:structured-macro ac:name="anchor" ac:schema-version="1" ac:macro-id="ff2427c7-0c3a-4810-bc7d-88f31b578c96"><ac:parameter ac:name="">OLE_LINK32</ac:parameter></ac:structured-macro>{*}Note:* If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":". *Additional Information:* When the current input method is ABC/abc/2ab, Pressing "1", you will find ", . ?:;" Pressing "0", you will find " < >()\{\}\[\]" Pressing "*", you will find "*/"!@$" Pressing "#", you will find "#'%&*|" \\ *To register via web interface:* \\ |
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Name | Description |
1. Date & Time | It shows the phone's time & date. For Date& time setting, see Time&Date |
2. Notice | It shows the phone features status, More see Icon Preview |
3. Line Keys | This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to |
4. Soft Key | This area shows the soft key labels. The default soft key labels are |
5. Default Account | This shows the current use account. User can use to change the default use account. |
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Item | Description |
LCD screen | To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information. |
Power Indicator LED | To indicate the power status |
Line keys | The phone supported up to 2 accounts
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Soft keys | Labels automatically to identity their context-sensitive features. |
Navigation keys | 1. OK. |
Mute key | |
Line Keys | To be configured as different function as:
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Speaker | Press this button to place a call in hands-free mode. |
Redial | |
Volume | |
Alphanumeric keypad | To enter the phone numbers, letters and so on. |
Headset | To indicate that the phone is or not in Headset mode. |
Transfer | |
Message | To indicator the New message, and press to read. |
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LED Status | Description | ||||||||||||
off | Idle status | OLE_LINK53 | OLE_LINK53 | anchorOLE_LINK52 | OLE_LINK52 | ||||||||
Stay green | a member of the SCA group in off-hook status | ||||||||||||
| OLE_LINK55 | OLE_LINK55 | |||||||||||
Anchor | OLE_LINK54 | OLE_LINK54 | Stay redOther member of the SCA group's led status when a member of the SCA group in off-hook status | ||||||||||
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Blinked green every 500ms | a member of the SCA group in Private hold status. | OLE_LINK58 | OLE_LINK58 | ||||||||||
Anchor | OLE_LINK59 | ||||||||||||
Stay red | Other member of the SCA group's led status when a member of the SCA group in Private hold status | ||||||||||||
Blinked green every 500ms | a member of the SCA group in public hold status | ||||||||||||
| OLE_LINK61 | OLE_LINK61 | |||||||||||
Anchor | OLE_LINK60 | OLE_LINK60 | Blinked red every 500msOther member of the SCA group's led status when a member of the SCA group in public hold status | ||||||||||
Blinked green every 500ms | a member of the SCA group in | OLE_LINK57 | OLE_LINK57 | ||||||||||
Anchor | OLE_LINK56 | OLE_LINK56 | progressing status|||||||||||
Anchor | OLE_LINK63 | OLE_LINK63 | |||||||||||
Anchor | OLE_LINK62 | OLE_LINK62 | |||||||||||
Stay red | Other member of the SCA group's led status when a member of the SCA group in progressing status | ||||||||||||
Blinked red every 100ms | Alerting | ||||||||||||
Stay green | a member of the SCA group in active status when there is an incoming call designated for the SCA group | ||||||||||||
Stay red | Other member of the SCA group's led status when a member of the SCA group in active status |
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There are two ways to customize specific configurations on your IP phone:
- ? The user interface on the IP phone
- ? The user interface in a web browser on your PC
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- Click to save the configuration.
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To change the Account via Web interface
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If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
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In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. Anchor
A. To add contacts list into local directory
To add contacts manually
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- Click on Directory → Directory
- Click Export Csv to export the contact list.
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If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.
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- Then the call is dialed on phone.
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To Dial a call from Call History via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key.
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To adjust the Ring Tone Type via Web interface
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- Setting → Preference →Ring Tone
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To adjust the handset volume via Phone interface
Press and during a call in handset mode.
To adjust the headset volume via Phone interface
Press and during a call in headset mode.
To adjust the speaker Volume via Phone interface
Press and during a call in speaker mode.
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This option can set whether to play the beep for phone's voice mail
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When you hold the phone, Whether to play hold tone
- Click the Setting à → Preference
- Set On or Off for Play Hold Tone.
- Click for the setting.
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When you hold the phone. How many seconds to play beep?
- Click the Setting à → Preference
- Set Enable or Disable for Play Hold Tone Delay.
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Grammer | Description | ||
x | any digit from 0-9; | ||
xx+ | at least 2 digit number; | ||
^ | exclude; | ||
, | hear dial tone; | ||
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="e4b0a73cd77b6726-ad1279ce-40ac470a-a6b99c66-4f559225884f6fce43b33bf7"><ac:plain-text-body><![CDATA[ | [3-5] | any digit of 3, 4, or 5; | ]]></ac:plain-text-body></ac:structured-macro> |
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="6a899a294295c7c2-904491bf-45484ec6-aa1ca28a-8a349f1f797f4d974f6d84ca"><ac:plain-text-body><![CDATA[ | [147] | any digit 1, 4, or 7; | ]]></ac:plain-text-body></ac:structured-macro> |
<2=011> | replace digit 2 with 011 when dialing. |
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Note: | http://www.htek.com/download.php?id=351] on [www.htek.com | http://www.htek.com/] | ]]></ac:plain-text-body></ac:structured-macro> |
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- Click to save the configuration.
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When setting function keys, you need to set the label of the function keys. If the words are too long to show on the label, you can use this function to make labels scroll. Another approach is to set the labels to long label mode.
To configure Label Scroll via Web interface:
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- Select Enable or Disable for Label Scroll.
- Click for the setting.
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Whether to show missed call notification on LCD
To configure Show Missed Calls via Web interface:
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- Select Yes or No for Show Missed Calls.
- Click for the setting.
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Set the Web login timeout
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This function is to allow reboot during the calls or not
- Click the Setting à → Preference
- Set Enable or Disable for Reboot in Talking.
- Click for the setting.
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LCD can display message when IP conflict
- Click the Setting à → Preference
- Set Enable or Disable for Detect IP Conflict.
- Click for the setting.
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Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial the call from all calls list
- Click the Setting à → Preference
- Set Direct Mode or Select Mode for Redial Mode.
- Click for the setting.
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To enable Keypad Lock via Phone interface
1. Press Menu-SettingsAdvanced SettingPhone Setting-LockMenu→Settings→Advanced Setting→Phone Setting→Lock
2. Press and key or Info or Switch to change choose lock type: All Keys, Menu Key, Function Key, Lock & Answer
3. Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone interface
- Press Menu-SettingsAdvanced Menu→Settings→Advanced Setting(Password: admin)Phone Setting-Lock→Phone Setting→Lock
- Press and key or Info or Switch to change to choose Off.
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In order to ensure safety Anchor
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- Select On or Off for Suppress DTMF Display Delay.
- Click for the setting.
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If this option is enabled, the server needs to be authenticated before the phone agrees to synchronize.
- Click the Setting à → Preference
- Set Enable or Disable for Check-Syn With Authenticate.
- Click for the setting.
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Attended Transfer
When you use this feature, you can
1. Press Transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfer to, and press the Send soft key or or .
3. Start the second conversation, press the Transfer soft key, then transfer completed.
| OLE_LINK2 | OLE_LINK2 | NOTE:
Semi-Attended Transfer
1. Press the Transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press or , then you can hear the ring tone.
3. Press the Transfer soft key, and now the Semi-attended transfer completed.
BLF Transfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press the Transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer. (Webpage-SettingFeatures-Transfer Webpage→Setting→Features→Transfer Settings)
Hold transfer on hook:
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This feature allows you to dial the last phone call you received. Anchor
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Note:
Anchor | | OLE_LINK86 | OLE_LINK86 | |||||||||||||
Anchor | OLE_LINK87 | OLE_LINK87 |
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After setting the BLF key, do not need to restart the phone.
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- Press Menu →Features →Function Keys →Line Keys as Function Keys→ Line Key2(for example).
- Select the
Anchor OLE_LINK45 OLE_LINK45 Anchor OLE_LINK44 OLE_LINK44 targeted Line Key. - Press and key to select the Voice mail in the Type field.
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To leave a voice mail:
You can leave a voice mail when the receiver is busy or its inconvenient for them to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
To listen to voice mails:
When the Phone interface prompts receiving new voice mail's icon, the power indicator LED flashes red(Setting->PreferenceSetting→Preference: Enable Voice Message Status).
- Pressing or the
Anchor OLE_LINK46 OLE_LINK46 Anchor OLE_LINK47 OLE_LINK47 targeted Line Key to dial out the voice mail access code.
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To view the voicemail via Phone interface
Press Menu->Messages->Voice Mail->View Menu→Messages→Voice Mail→View Voice Mail.
The LCD screen displays the amount of new and old voice mails
Note: |
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- Select the desired Line Key and
Anchor OLE_LINK24 OLE_LINK24 Anchor OLE_LINK25 OLE_LINK25 select Call Park in the Type.
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For More information for Call Park, please see: Call park note on www.htek.com/
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If this option is enabled, when there is an active call and an incoming intercom call arrives, the previous call will be put on hold and the intercom call will be answered
- Click the Setting à → Preference
- Set On or Off for Intercom Barge.
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- Input the content of SMS, and click Send.
Anchor
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- Select the desired Line Key and select Record in the Type.
- Click the
Anchor OLE_LINK11 OLE_LINK11 Anchor OLE_LINK12 OLE_LINK12 button to save the configuration.
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- Enter the paging code followed the number.
- Select the Account.
- Click the
Anchor OLE_LINK18 OLE_LINK18 Anchor OLE_LINK21 OLE_LINK21 .
- Select the Account.
- Click the button to save the configuration.
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All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable share call appearance, the user would need to register the share line account on the phone. In addition, they would need to navigate to "Account" > → "Advanced" on the webpage and set the line to "Share Line" and "SIP Server Type", and configure the line key or Line Key as "line" type with the desired account on webpage or LCD. If the user requires more share call appearances, the user can configure multiple line keys (Function keys>Line keys→Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on share line can be placed on hold or barged in.
To configure the line key as line via Phone interface
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- Press Menu →Features →line or Line Key →Line Key2?(e.g.?)
- Press and or Switch key to select the Multicast Paging in the Type field.
- Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
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- Press or Save soft key to save the configuration
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To configure a multicast paging key via Web interface
- Function keys->Line keys→Line key:
- Select the desired Key and select Multicast Paging in the Type.
- Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
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You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field: ?
- 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.
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- Disabled: The voice call in progress will take precedence over all incoming paging calls.
Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec:
You can only configure the codec by Web interface.
To configure multicast codec key via Web interface
- Click Directory ->Multicast →Multicast Paging:
- Select the desired codec from the pull-down list of Multicast Codec
- Click
Anchor OLE_LINK34 OLE_LINK34 Anchor OLE_LINK35 OLE_LINK35 the button to save the configuration.
To configure multicast listening addresses via Web interface:
- Click Directory->Multicast Directory→Multicast Paging?
- Select the desired value from the pull-down list of Paging Barge.
- Select the desired value from the pull-down list of Paging Priority Active.
- Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
- Enter the label in the Label field.
- Click button to save the configuration.
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To upgrade via HTTP, the "Management">→"auto provision" ->→" Firmware Upgrade"> → "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Htek
e.g. www.mycompany.com:5688/fm/Htek
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "http://192.168.0.254/fm Anchor
To configure the server path via Web interface:
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- Htek recommends end-user use the Htek HTTP server.
Anchor OLE_LINK22 OLE_LINK22 Anchor OLE_LINK23 OLE_LINK23 For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures. - Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC912G will attempt to retrieve the new image files by downloading them into the UC912G's SDRAM. During this stage, the UC912G's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC912G will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
- Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
- Htek's latest firmware is available at http://www.htek.com → Support→ Document & Firmware.
- Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.
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- For Vlan information, please click
Anchor OLE_LINK15 OLE_LINK15 Anchor OLE_LINK28 OLE_LINK28 VLAN Note
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