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1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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• BLF blink
• Transfer Release Trigger

Change for Release x.0.4.4.27,Manual version x.0.4.4.27

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Getting Started

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1. The phone device

1. The footstand

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1. Handset

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1. Headset cord

1. Power adapter

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1. Attach the Foot stand

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2. Connect the Handset and optional Headset

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3. Connect the Network and Power

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Initialization

After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"

And then show "Initializing "during the initialization.

AnchorOLE_LINK39OLE_LINK39 AnchorOLE_LINK38
OLE_LINK38 The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waitg…" after initialization.

Then IP Phone will show Reboot information:

By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

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You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS …) Account (e.g., register status of accounts)
To view the phone status via phone interface:

1. Press Menu AnchorOLE_LINK3OLE_LINK3 AnchorOLE_LINK4OLE_LINK4 →Status →Information

1. Press Menu →Status →Network

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To register via phone interface:

1. Press Menu? Settings?Advanced Menu→ Settings→Advanced Setting (default password: admin)?Accounts→Accounts

1. Select the desired account

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!worddav6dfec108d43a27239eab3927a6e82201.png|height=266,width=399!
\\
<ac:structured-macro ac:name="anchor" ac:schema-version="1" ac:macro-id="6f989081-5ec6-48c7-88d2-69865ddcec4c"><ac:parameter ac:name="">OLE_LINK32</ac:parameter></ac:structured-macro><ac:structured-macro
ac:name="anchor" ac:schema-version="1" ac:macro-id="d449fc75-6f2b-492f-a066-019d5f79987e"><ac:parameter ac:name="">OLE_LINK33</ac:parameter></ac:structured-macro>{*}Note:*
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
*Additional Information:*
When the current input method is ABC/abc/2ab,
Pressing "1", you will find "?"
Pressing "0", you will find "< > () \{\} \[\]"
Pressing "*", you will find "*/"! @$"
Pressing "#", you will find "#'%&*|"
\\
*To register via Web interface:*
\\

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1. Click to save the configuration.

   Note:

2. All fields with *** must be filled. If changed, it requires a phone restart.
   
3. Account Status says the account registered successfully or not.|
   
   

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   Idle Screen

   
   Name

   6. Multipage key

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   OLE_LINK84	OLE_LINK84
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   OLE_LINK85	OLE_LINK85	Description
   1. Date & Time	It shows the phone's time & date. For Date&Time setting, see Time&Date
   2. Notice	It shows the phone features status and detail status, More see Icon Preview
   3. Line Keys	This area shows the line key labels. The current account is highlighted. you can switch the account by pressing right or left navigation key. The Line keys are also can be used as other function keys. For more information you can refer to Line Keys
   4. Soft Key	This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". More to see Programmable Key
   5. DSS key	The Line keys are can be used as other function keys(e.g.: BLF)anchor
   	OLE_LINK82	OLE_LINK82
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   OLE_LINK83	OLE_LINK83	UC924E support 28 keys, you can configure different type. you can view and use these keys by pressing the multipage key.
   7. Wallpaper	This shows the backgrounds picture. You can also change it. For more information you can refer to Wallpaper.

   
   
   

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   Getting Familiar with Your Phone

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   Hardware Components Preview

   

   Item	Description
   LCD screen	To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.
   Power Indicator LED	To indicate the power status
   Line keys	The phone supported up to 4 accounts

4. Steady green: idle interface, during a call..
   
5. Blink red: a call incoming |

   Soft keys	Labels automatically to identity their context-sensitive features.
   Navigation keys	1. OK. Up arrow key: To move up of the selection shows on the screen. Right arrow key: To move right of the selection shows on the screen. Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. Image Added 1. To return to idle screen. 2. To cancel the information or call on the screen. Image Removed
   Mute key	1. To mute the voice during the call (Red light). 2. To un-mute the call.
   Conference	To place a conference call
   Line Keys	To be configured as different function as:

6. Line
   
7. Speed Dial
   
8. BLF
   
9. BLF List
   
10. Voice Mail
    
11. Direct Pickup
    
12. Group Pickup
    
13. Call Park
    
14. Intercom
    
15. DTMF
    
16. Prefix
    
17. Local Group
    
18. XML Group
    
19. XML Browser
    
20. LDAP
    
21. Network Directories
    
22. Conference
    
23. Forward
    
24. Transfer
    
25. Hold
    
26. DND
    
27. Redial
    
28. Call Return
    
29. SMS
    
30. Record
    
31. URL Record
    
32. Paging
    
33. Group Listening
    
34. Public Hold
    
35. Private Hold
    
36. Hot Desking
    
37. ACD
    
38. Zero Touch
    
39. URL
    
40. Network Group
    
41. Multicast Paging
    
42. Group Call Park
    
43. CallPark Retrieve
    
44. Pull Call
    
45. Shared Line
    
    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered
    
46. Broadsoft Group|

    Speaker	Press this button to place a call in hands-free mode.
    Redial	To dial the previous dialed number. To act as send key.
    Volume	To decrease the volume. To increase the volume.
    Hold	To hold or to resume a call during a conversation.
    Transfer	To transfer a call to a third party. To enable or disable Forward feature during the idle page.
    Alphanumeric keypad	To enter the phone numbers, letters and so on.
    Message	To indicator the New message, and press to read.
    Headset	To indicate that the phone is or not in Headset mode.

    
    

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    Icon Preview

    Anchor _Memory_Key_Function_Overview _Memory_Key_Function_Overview Icon	Description
    	Network down
    	Line(Registered succeed)
    	Line (Unregistered)
    	Line(Ringing)
    	Speed Dial
    	BLF
    	BLF(Ringing)
    	BLF(Talking)
    	Speakerphone mode
    	Handset mode
    	Headset mode
    	Voice messages

    
    

    	Text message
    	Mute
    	Do Not Disturb
    	Volume is 0
    	SRTP
    	Hold
    	Dialed calls
    	Received calls
    	Missed calls
    	Forward calls
    	Conference
    	Keypad locked
    	Pick up
    	Call Park

    
    

    	Intercom/Paging
    	DTMF
    	Prefix
    	XML Group
    	Local Group
    	XML Browser
    	LDAP
    	Broadsoft Group
    	Conference
    	Forward
    	Transfer
    	Hold
    	Redial
    	Call Return
    	Record

    
    

    	Stop Recording
    	Group Listening
    	Shared Line
    	Other Functions

    
    

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    LED Instruction

    This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
    

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    Power Indicator LED

    LED Status	Description
    Blinked green	Ringing or have missed call
    Steady Green	Idle status(Power on)
    Off	Powered off.

    
    

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    Line LED:(Line or Line Key set as Line)

    LED Status	Description
    Steady Green	Hold
    Steady Green	Off hook or during a conversation.
    Blinked red	Ringing.
    Off	Idle status

    
    

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    BLF or BLF List Key LED Line/Line Key set as BLF)

    LED Status	Description
    Steady Green	Idle status for the monitored line
    Steady Red	The monitored line is calling or during a call
    Blinked red	The monitored line is ringing.
    Off	All other unknown status

    
    

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    Shared Line LED:

    AnchorOLE_LINK69OLE_LINK69 AnchorOLE_LINK68OLE_LINK68

    Stay green

    OLE_LINK55

    OLE_LINK58

    OLE_LINK61

    progressing status

    LED Status	Description
    off	Idle status
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    OLE_LINK53	OLE_LINK53	a member of the SCA group in off-hook status
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    Stay red	Other member of the SCA group's led status when a member of the SCA group in off-hook status
    Blinked green every 500ms	a member of the SCA group in Private hold status.
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    Stay red	Other member of the SCA group's led status when a member of the SCA group in Private hold status
    Blinked green every 500ms	a member of the SCA group in public hold status
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    Blinked red every 500ms	Other member of the SCA group's led status when a member of the SCA group in public hold status	Blinked green every 500ms	a member of the SCA group in
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    Blinked green every 500ms	a member of the SCA group in progressing status
    Stay red	Other member of the SCA group's led status when a member of the SCA group in progressing status
    Blinked red every 100ms	Alerting
    Stay green	a member of the SCA group in active status when there is an incoming call designated for the SCA group
    Stay red	Other member of the SCA group's led status when a member of the SCA group in active status

    
    

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    Other Key Led

    Key	Description
    Headset Key	When use in headset mode, the led is steady green or the LED is off.
    Message Key	Blinked green when there is a new message or the LED is off.
    Mute Key	Red when the mute the call, or the LED is off.

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    User Interface

    There are two ways to customize specific configurations on your IP phone:
    

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This phone support two Display mode: Text and Icon.
Icon Mode: all Items are shown same as the main with Icon.
Text Mode: Only the 8 main items will be shown as icon, and others all text description.
To Configure Display mode via Phone interface:

1. Press Menu? Display?Display Menu→ Display→Display Mode

1. Select Text or Icon

1. Press Save soft key to save the configuration.

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1. Login Web interface, and click Setting? Setting→ Preference

1. Select Icon Mode or Text Mode for the Display mode

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To change the wallpaper via Web interface:

1. Click Setting?PreferenceSetting→Preference

1. Select the desired wallpaper picture to upload.

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To delete the wallpaper via Web interface:

1. Click Setting?PreferenceSetting→Preference
2. Select the desired wallpaper to delete.
3. Click to save the setting.

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To custom text logo via Web interface:

1. Click Setting?PreferenceSetting→Preference.

1. Choose the Time-out as 1 min or 2/5/10/30 minute.

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To wake up screen saver via Web interface:
1. Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
3. Click to save the configuration.

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To set Backlight via Web interface:

1. Click Setting?PreferenceSetting→Preference

1. Enter the time for Backlight time (In seconds).

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1. Setting → Date &Time→ SIP Date Override Time
2. Select Yes or No for SIP Date Override Time .
3. Click to save the configuration.

AnchorOLE_LINK117
OLE_LINK117 AnchorOLE_LINK118OLE_LINK118To change the Account via Web interface

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The LED Status setting mainly defines the power indicator LED.
To configure LED Status via Web interface:

1. Click Setting?PreferenceSetting→Preference

1. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.

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Network Setting

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Htek IP Phone supports IPv4?, IPv6?, IPv4&IPv6.They have three modes of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on Web interface , it will show the warning of restart as following.

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If you set IP Mode to IPv4, IP phone will use IPv4 address. IPv4 has three network modes: DHCP, Static, and PPPoE
To configure IPv4 via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IP →Network→WAN Port →IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.

To configure IPv4 via Web interface:

1. Click Network?Basic? Network→Basic→ Internet Port

1. Select IPv4 for Internet Port

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To configure DHCP via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IPv4?DHCP →Network→WAN Port →IPv4→DHCP mode.

1. Click Save and restart the phone.

To configure a static IP address via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IPv4 ?Static →Network→WAN Port →IPv4 →Static mode.

1. Enter the parameters: IP, Netmask, Gateway, Pri.DNS(primary DNS), Sec.DNS (secondary DNS) in the corresponding fields.

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To configure PPPoE via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?PPPoE →Network→WAN Port →PPPoE mode.

1. Enter the User ID and password

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To configure Network via Web interface:

1. Click Network?Basic?IPv4 Network→Basic→IPv4 setting

1. Select the desired Type: DHCP, Static or PPPoE

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If you set IP Mode to IPv6, IP phone will use IPv6 address. IPv6 has two network modes: DHCP, Static
To configure IPv6 via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IP →Network→WAN Port →IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.

To configure IPv6 via Web interface:

1. Click Network?Basic? Network→Basic→ Internet Port

1. Select IPv6 for Internet Port

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To configure DHCP via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port IPv6?DHCP →Network→WAN Port IPv6→DHCP mode.

1. Click Save and restart the phone.

To configure a static IP address via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IPv6 ?Static →Network→WAN Port →IPv6 →Static mode.

1. Enter the parameters: IP, IPV6 Prefix, Gateway, Pri.DNS(primary DNS), Sec.DNS (secondary DNS) in the corresponding fields.

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To configure Network via Web interface:

1. Click Network?Basic?IPv6 Network→Basic→IPv6 setting

1. Select the desired Type: DHCP, Static

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If you set IP Mode to IPv4&IPv6, IP phone will support both IPv4 and IPv6 address. The settings of DHCP, Static, and PPPoE are same as above.
To configure IPv4&IPv6 via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?WAN Port ?IP →Network→WAN Port →IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.

To configure IPv4&IPv6 via Web interface:

1. Click Network?Basic? Network→Basic→ Internet Port

1. Select IPv4&IPv6 for Internet Port

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Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?PC Port ?Bridge →Network→PC Port →Bridge mode.

1. Click Save.

1. Click the OK button, then the phone will reboot.

To configure PC router via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?PC Port ?Router →Network→PC Port →Router mode.

1. Enter the IP, Netmask and DHCP server

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To configure PC, Connect to Expansion Module via Phone interface:

1. Press Menu?Settings?Advanced Menu→Settings→Advanced Setting (password: admin) ?Network?PC Port ? →Network→PC Port → Connect to Module.

1. Click Save.

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To configure Bridge via Web interface:

1. Click Network?PC Network→PC Port

1. Select As Bridge

1. Click and the phone will reboot automatically

To configure Router via Web interface:

1. Click Network? Network→ PC Port

1. Select As Router

1. Fill the IP address and other necessary information.

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To configure PC, Connect to Expansion Module via Web interface:

1. Click Network? Network→ PC Port
2. Select Connect to Expansion Module
3. Click and the phone will reboot automatically

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To add contacts via Web interface:

1. Click Directory?DirectoryDirectory→Directory

1. Enter the name, number and some other information.

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1. Login the Web interface and click Directory?Remote Directory→Remote Phone Book

1. Fill the path of the remote file in the Phone Book URL field.

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To check the contacts via Phone interface:
Press Directory?Left Button?Left ButtonDirectory→Left Button→Left Button, and you can see the item you set, press Update and then enter you will find the detail.
For More detail, please refer to: www.htek.com.

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1. Login Web interface and click Directory?LDAPDirectory→LDAP
2. Fill the LDAP Name Filter:
   1. This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
   2. For example, (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
3. Fill LDAP Number Filter:

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Following is the example screenshot for the configuration.

To Configure LDAP Key
To configure LDAP Key via Web interface:

1. Click Function Keys?Line Key? Keys→Line Key→ choose Line Key 2(for example)

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To Configure LDAP Key via Phone interface:

1. Press Menu?Features?Function Keys?Line Keys as Function Keys?Line Menu→Features→Function Keys→Line Keys as Function Keys→Line Key 2

1. Select LDAP in the Type field

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When press the LDAP Key, the LCD will display as following:

For More detail, please refer to www.htek.com

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Search Contact

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This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on Phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via Phone interface:

1. Press Menu?Features?History Menu→Features→History Setting
2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.

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To check the call history via Web interface:

1. Click Directory? Directory→ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.

To Dial a call from Call History via Web interface:

1. Click Directory?Call Directory→Call History

1. Select the desired history item, and click Tel Number.

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1. Then the call is dialed on phone.

AnchorOLE_LINK5OLE_LINK5
To Dial a call from Call History via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press the Dial soft key, , or , or the corresponding line key.

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To adjust the handset volume via Phone interface:
To press and during a call in handset mode.

To adjust the headset volume via Phone interface:
To press and during a call in headset mode.

To adjust the speaker Volume via Phone interface:
To press and during a call in speaker mode.

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Voice Mail Tone

This option can set whether to play the beep for phone's voice mail

1. Click the Setting ? → Preference

1. Select On or Off for Voice Mail Tone.

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Play Hold Tone

AnchorOLE_LINK123OLE_LINK123 AnchorOLE_LINK124OLE_LINK124When you hold the phone, Whether to play hold tone

1. Click the Setting à → Preference

1. Set On or Off for Play Hold Tone.

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When you hold the phone. How many seconds to play beep?

1. Click the Setting à → Preference

1. Set the value for Play Hold Tone Delay.

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Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number that can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via Web interface:

1. Click Setting?Features?Phone Setting→Features→Phone Lock

1. Enter the emergency services number (e.g.110,119,120) in the Emergency field,

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1. Click to save the configuration.

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Label Scroll

When setting function keys, you need to set the label of the function keys. If the words are too long to show on the label, you can use this function to make labels scroll. Another approach is to set the labels to long label mode.
To configure Label Scroll via Web interface:

1. Click the Setting ? → Preference

1. Select Enable or Disable for Label Scroll.

1. Click for the setting.

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Show Missed Calls

Whether to show missed call notification on LCD
To configure Show Missed Calls via Web interface:

1. Click the Setting ? → Preference

1. Select Yes or No for Show Missed Calls.

1. Click for the setting.

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Auto Logout Time

Set the Web login timeout

1. Click the Setting ? → Preference

1. Set number 1~5000 min for Auto Logout Time.

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This function is to allow reboot during the calls or not

1. Click the Setting à → Preference

1. Set Enable or Disable for Reboot in Talking.

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LCD can display message when IP conflict

1. Click the Setting à → Preference

1. Set Enable or Disable for Detect IP Conflict.

1. Click for the setting.

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Redial Mode

Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial the call from all calls list

1. Click the Setting à → Preference

1. Set Direct Mode or Select Mode for Redial Mode.

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To enable Keypad Lock via Phone interface
1. Press Menu-SettingsAdvanced SettingPhone Setting-Lock Press Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press and key or Switch to change selected lock type: All Keys, Menu Key, Function Key, Lock & Answer
3. Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone interface

1. Press Menu-SettingsAdvanced SettingPhone Setting-LockMenu→Settings→Advanced Setting→Phone Setting→Lock

1. Press and key or Switch to change to choose Disable.

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In order to ensure safety in Call process, you can choose whether to hide DTMF

1. Click the Setting ? → Preference

1. Select On or Off for Suppress DTMF Display.

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In order to ensure safety AnchorOLE_LINK122OLE_LINK122 AnchorOLE_LINK121OLE_LINK121 in Call process, you can choose whether to hide DTMF

1. Click the Setting ? → Preference

1. Select On or Off for Suppress DTMF Display Delay.

1. Click for the setting.

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Check-Syn With Authenticate

If this option is enabled, the server needs to be authenticated before the phone agrees to synchronize.

1. Click the Setting à → Preference

1. Set Enable or Disable for Check-Syn With Authenticate.

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To configure action URL via Web interface:

1. Click Setting?Action Setting→Action URL

1. Fill the needed values in the designated blank spaces.

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This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via Web interface:

1. Click Setting?Softkey Setting→Softkey Layout

1. Select Enable for Custom Softkey

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For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via Web interface:

1. Click Function Keys?Programmable Keys→Programmable Key
2. Select the desired Key to set.
3. Click to save the setting.
4. By clicking , all setting of the keys will be back to default.

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1. Click Web interface Setting ?Preference→Preference

1. HeadSet Priority ?Enable→Enable

1. Ringer Device For HeadSet ?Use →Use Headset

1. Click to save the setting.

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To set incoming call show mode via Web interface:

1. Click Setting? Setting→ Preference

1. Select the desire mode for the incoming call show mode

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1. Click to save the setting.

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Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Web interface

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1. Start the second conversation, press or Transfer soft key, then transfer completed.

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1. Press BLF key then realize blind, attended and Semi-Attended Transfer.

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OLE_LINK25Hold transfer on hook:

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1. OLE_LINK29Setting ? → Features ? → Transfer Settings: Hold Transfer On Hook: ON.

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Hold transfer on Three Way conference:

1. 1. 1. 1. Setting ? → Preference ? → Three Way Call Release Type: Transfer.

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The function key supports the Line Label Length, Line Page Indicator, BLF list MODE, line key as cancel:
Line Label Length: if this option is set Long label, then the label's length will be longer, it is used if the string is too long.
Line Page Indicator: Enable this option When the phone has been configured for four pages and current page is first page, the forth page has a BLF and BLF's status is changed, then the forth page's button will flash the red indicator.

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You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the e AnchorOLE_LINK10OLE_LINK10xtension extension is busy or free.

1. When the extension you are monitoring is idle, the light is steady green.

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Visual Alert for BLF Pickup

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OLE_LINK128OLE_LINK128If this option is enabled, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can see this message on the LCD, as shown in the following figure.

To configure Visual Alert for BLF Pickup via Web Interface

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1. Click to save the configuration.

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Audio Alert for BLF Pickup

If this option is enabled, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can hear beep.
To configure Audio Alert for BLF Pickup via Web Interface

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To configure BLF List via Web interface:

1. Login and click Account?BasicAccount→Basic

1. Fill the Eventlist BLF URL and click to save the configuration.

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1. To configure BLF List Keys

3.1 Click?Function Keys?Line Click→Function Keys→Line Key
3.2 Select the BLF List in the Type field.
3.3. Select Account
3.4 Click to save the configuration.
For more information, please check on www.htek.com .

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1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example).

1. Select the AnchorOLE_LINK44OLE_LINK44 AnchorOLE_LINK45OLE_LINK45 targeted Line Key.
2. Press and key to select the Voice Mail in the Type field.

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To leave a voice mail:
You can leave a voice mail when the receiver is busy or its inconvenient for them to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
To listen to voice mails:
When the Phone interface prompts receiving new voice mail's icon, the power indicator LED flashes red(Setting->PreferenceSetting→Preference: Enable Voice Message Status) and the voice message button flashes green.

1. Press or the AnchorOLE_LINK46OLE_LINK46 AnchorOLE_LINK47OLE_LINK47 targeted Line Key to dial out the voice mail access code.

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To view the voicemail via Phone interface:
Press Menu->Messages->Voice Mail->View Menu→Messages→Voice Mail→View Voice Mail.
The LCD screen displays the amount of new and old voice mails

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1. Click the button to save the configuration.

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1. configuration.

If you want to achieve the intercom feature, you must enable the "Allow Auto Answer by Call-Info"

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If this option is on, when there is an active call and an incoming intercom call arrives, the previous call will be put on hold and the intercom call will be answered

1. Click the Setting à → Preference

1. Set On or Off for Intercom Barge.

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When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Web Interface

1. Click Setting?PreferenceSetting→Preference

1. Select On for Keypad DTMF Tone.

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1. Enter the Value with the number you want to forward to.

1. Click the AnchorOLE_LINK13OLE_LINK13 AnchorOLE_LINK14OLE_LINK14 button to save the configuration.

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To send SMS via web Interface

1. Click Setting?SMSSetting→SMS

1. Select the Account (from which account the SMS sent)

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To send SMS via Phone interface:

1. Click Menu?Messages?Text Message?Set Menu→Messages→Text Message→Set SMS

1. Enter the contents in the blank field.

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Shared Line

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AnchorOLE_LINK71OLE_LINK71 AnchorOLE_LINK66OLE_LINK66 AnchorOLE_LINK67OLE_LINK67Htek IP Phone supports "Share Call Appearance" by Broadsoft and XCast standard. This feature allows members of the SCA group to share SIP lines and provides status monitoring (idle, active, progressing, hold) of the share line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered in the group.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable share call appearance, the user would need to register the share line account on the phone. In addition, they would need to navigate to "Account" > → "Advanced" on the webpage and set the line to AnchorOLE_LINK64OLE_LINK64 AnchorOLE_LINK65OLE_LINK65 "Share Line" and "SIP Server Type", and configure the line key or Line Key as "line" type with the desired account on webpage or LCD. If the user requires more share call appearances, the user can configure multiple line keys (Function Keys>Line Keys→Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on share line can be placed on hold or barged in.
To configure the line key as line via Phone interface

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Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee. A primary motivation for Hot Desking is cost reduction. This feature is regularly used in places where all employees are not in the office at the same time, or not in the office for a very long time, which means their personal offices are often vacant, consuming valuable space and resources.
You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, which allows many users to share the phone resource in different times. To use this feature, first you need to configure a Hot Desking key in the advance settings.
This feature is supported on the version 1.0.3.82 or later
AnchorOLE_LINK15OLE_LINK15 AnchorOLE_LINK16OLE_LINK16To configure the hot desking via Phone interface

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You can use this key feature to configure auto provision and network parameters quickly.
AnchorOLE_LINK17OLE_LINK17anchor
OLE_LINK18OLE_LINK18 This feature is supported on the version 1.0.3.82 or later
To configure the zero touch via Phone interface

1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)Press Image Removed and Image Removed key to select the AnchorOLE_LINK11OLE_LINK11 AnchorOLE_LINK12OLE_LINK12for example)
2. Press Image Added and Image Added key to select the Zero Touch in the Type field
3. Press or Save soft key to save the configuration

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1. Press Menu →Features →Line Key →Line Key2?(e.g.?)

1. Press and or switch key to select the Multicast Paging in the Type field.
2. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.

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1. Press or Save soft key to save the configuration

AnchorOLE_LINK30OLE_LINK30 AnchorOLE_LINK31OLE_LINK31To configure a multicast paging key via Web interface

1. Function Keys->Line Keys→Line Key
2. Select the desired Key and select Multicast Paging in the Type.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.

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You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address/addresses without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field: ?

• 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.

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• Disabled: The voice call in progress will take precedence over all incoming paging calls.

Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec:
You can only configure the codec by Web interface.
To configure multicast codec key via Web interface

1. Click Directory ->Multicast →Multicast Paging:
2. Select the desired codec from the pull-down list of Multicast Codec
3. Click AnchorOLE_LINK34OLE_LINK34 AnchorOLE_LINK35OLE_LINK35 the button to save the configuration.

To configure multicast listening addresses via Web interface:

1. 1. 1. 1. 1. 1. 1. Click Directory->Multicast Directory→Multicast Paging?
                  2. Select the desired value from the pull-down list of Paging Barge.
                  3. Select the desired value from the pull-down list of Paging Priority Active.
                  4. Enter the multicast IP address/addresses and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
                  5. Enter the label in the Label field.
                  6. Click button to save the configuration.

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1. Find Menu then navigate as follows:

Menu->Settings->Basic Setting->HeadsetMenu→Settings→Basic Setting→Headset:

1. Enable the Headset priority
2. Choose the "Use HeadSet" or "Speaker&Headset" from "Ringer Device For Headset" option
3. Press the save button to save the configuration.

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1. Login the phone's webpage (Username: admin, Password: admin)
2. Setting->PreferenceSetting→Preference. Enable the Headset priority. Choose the "Use HeadSet" or "Speaker&Headset" from "Ringer Device For Headset" option.

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1. Find Menu then navigate as follows:

Menu->Settings->Basic Setting->Bluetooth Menu→Settings→Basic Setting→Bluetooth:

1. Press the save button to save the configuration
2. You will see the Bluetooth icon on phone's homepage status bar during the idle status.(this icon means that phone has no pair the Bluetooth device)

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1. Find Menu then navigate as follows:

Menu->Settings->Basic Setting->Bluetooth Menu→Settings→Basic Setting→Bluetooth: Edit Device Information.

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To use pcap via Web interface:

1. Click Management?ToolsManagement→Tools

1. Click Start and then operation the phone

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To download system log via Web interface:

1. Click Management?ConfigurationManagement→Configuration

1. Click of the system Log

1. Then you'll get a txt file: syslog.tgz.

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To upgrade via HTTP, the "Management"> → "auto provision" -> → "Firmware Upgrade"> → "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Htek
e.g. www.mycompany.com:5688/fm/ Htek
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "http://192.168.0.254/ AnchorOLE_LINK26OLE_LINK26 AnchorOLE_LINK27OLE_LINK27fm/fw924E.rom on localhost by browser" to verify the HTTP Server. If visiting "http://192.168.0.254/fm/fw924E.rom on another computer and it not prompted to download fw924E.rom file on this computer, please check if the firewall is on or off (Suggest you turn off the firewall).
To configure the server path via Web interface:

1. Click Management?Auto Management→Auto provision:

1. Select the upgrade mode in the Upgrade Mode field

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• Htek recommends end-user use the Htek HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
• Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC924E will attempt to retrieve the new image files by downloading them into the UC924E's SDRAM. During this stage, the UC924E's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC924E will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
• Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
• Htek's latest firmware is available at www.htek.com ?Support? →Support→ Document & Firmware.
• Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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*To download configuration file:*

1. Click Management ? → Configuration ? → Configure File
2. Click the or , then you can get a file: cfg.bin or cfg.xml

*To Restore a configuration file:*

1. Click Management ? → Configuration ? → Configure File

1. Select the xxx.bin or xxx.xml file, and then Click the or , then IP Phone will reboot.

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You can set the tone on Web interface:

• Click Setting?TonesSetting→Tones
• Define the dial tone, ringing, busy tone…
• For the tones, you can check with your system administrator.
• For More Click Tone Notes.

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How to download XML Configuration?

• Click Management?Configuration? Management→Configuration→

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How to Import Trusted CA certificate?

• Click Management?Trusted Management→Trusted CA

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How to Import Server CA certificate?

• Click Management?Server Management→Server CA

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How to use Vlan?

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