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1. Press Menu→Setting→Advanced settings(default password: admin)→Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|" 
To register via web interface: 

1. Login webpage and Click Account→Basic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click to save the configuration.
   

Idle Screen

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Hardware Components Preview

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1. Get the IP address: Press Menu →Status→ Information

2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.

Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface

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1. Management → Password
2. Fill the value
3. Click to save the configuration.
   

Basic Network Setting

Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.

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To configure Network via web interface:
1. Click Network→Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.

PC Port

Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
1. Press Menu→Setting→Advanced Settings(password: admin)→Network→PC Port→Bridge mode.
2. Click Save and restart the phone.
To configure PC router via Phone interface:
1. Press Menu→Setting→Advanced Settings(password: admin)→Network→PC Port→Router mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save and restart the phone.
To configure Bridge via web interface:
1. Click Network→Basic.
2. Select
3. Click and restart the phone

To configure Router via web interface:
1. Click Network→Basic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click and restart the phone

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The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Setting → Basic Settings → Language.
2. Press or Save soft key to save the configuration.

To change the language via Web Interface
1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press to save the configuration.

Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
To configure the time and Date by SNTP setting
1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press or , or Info soft key to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press or Save soft key to save the configuration.

To configure time and date manually
1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
2. Press and or change the right time, or you can input the right time.
3. Press or Save soft key to save the configuration.
To configure the Time & Date Format
1. To press Menu → Setting → Basic setting → Time & Date Format
2. Press and or press Info to change between 12 Hour or 24 Hour.
3. Press and or press Info to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
4. Press or Save soft key to save the configuration.
To configure the DHCP time
1. To press Menu → Setting → Basic setting → DHCP time
2. Press and or press Info to change between Disable and Enable.
3. Press or Save soft key to save the configuration.
To configure the NTP Server by web interface
1. Login name: admin, password: admin (default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.

To change the Time Zone and Date Display Format via web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.

Ring Tone

You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
1. Press Menu → Setting → Basic Settings → Ring Tone.
2. Press and to select the aimed one.
3. Press or Save soft key to save the configuration.

To adjust the Ring Tone Type via Web Interface
1. Setting → Prefenrence → Ring Tone
2. Select the wanted one
3. Click to save the configuration.

To configure Distinctive Ring Tone via Phone Interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.

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Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#

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1. Click Account→Advanced→Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
   

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:

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This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click Setting→Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click or to change to position or each feature.
6. Click to save the configuration.

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:

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There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press or press the send softkey, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green)
2. Enter the desired number.
3. Press or press the Send softkey, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting→Preference
2. HeadSet Priority→Enable
3. Ring Device For HeadSet→User Headset
4. Press

Placing a call by hands-free speakerphone
1. Press the , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press Send soft key to make the call.

Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or , then make the second call.

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Here shows to end a call during three modes:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .

Receive a Call

There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.

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This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer
When you use this feature, you can transfer
1. Press Transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfers to.

3. Press Transfer softkey , and now the blind transfer completed.
Attended Transfer
When you use this feature, you can
1. Press transfer soft key during the conversation, the call is on hold now. 
2. Enter the number that transfer to, and press the send soft key or .
3. Start the second conversation, press the transfer soft key, then, transfer completed.

Semi-Attended Transfer

1. Press the transfer soft key during the conversation, the call is on hold now
2. Enter the number transfer to, and then press , then you can here the ring tone.
3. Press the Transfer soft key, and now the Semi-attended transfer completed.

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Hold transfer on hook:
1. Setting→Features→Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.

Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line or Memory key and select Transfer in the Type.
4. Enter the phone number in the Value field.

Call Conference

This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or .
4. C answering the call.
5. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)

6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or .
8. D answering the call.
9. A press the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or .
12. E answering the call.
13. A press the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.

Call Forward

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
To configure static forward
With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu → Features → Call forward →Always Forward.
2. Press and or press info soft key to select the enable choice

3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu →Features → Call forward →Busy forward.
2. Press and or press info soft key to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu →Features → Call forward →No answer forward.
2. Press and or press info soft key to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press or Save soft key to save the configuration.
When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.
To configure Forward via Web Interface
1. Setting → Features
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click to save the configuration

To cancel the forward feature via Phone Interface
1. Press Menu →Features → Call forward→Always/Busy/No answer Forward
2. Press and or press info soft key to select the disable choice
3. Press or Save soft key to save the configuration.
To cancel the forward feature via Web Interface
1. Setting → Features
2. Click Off for the Always/Busy/No Answer
3. Click to save the configuration
To configure dynamic forward
Forward an incoming call during the ringing.
1. When the phone is ringing, press Forward soft key.

2. Enter the forward number.
3. Press or press the send soft key, then the call is forwarded.

Call Return

This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press and or press info soft key to select the Key Event in the type field.
4. Press and or press info soft key to select the Call Return.
5. Press or Save soft key to save the configuration
To configure the Call Return via Web interface
1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Call Return in the Type.
3. Click the to save the configuration.

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the button to save the configuration and then restart.
   

BLF List

To configure BLF List via web interface:

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1. Press Menu→Messages→Voice Mail→Set Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press or Save soft key to save the configuration

Direct Pickup

With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface

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1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the button to save the configuration.
   

DTMF

To configure the DTMF via Phone Interface

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1. Click Directory→Multicast paging
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field.
6. Click button to save the configuration.
   

Note:
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only.

Upgrade

Factory Reset

To set Factory Reset by phone interface

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• Click Setting→Tones
• Define the dial tone, ringing, busy tone…
• For the tones, you can check with your system administrator.
• More Click Tone Notes.
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How to download XML Configuration?

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• Click Management→Trusted CA
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How to Import Server CA certificate?

• Click Management→Server CA
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How to use Vlan?

• For Vlan information, please click VLAN Note

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• Click About AP Phonebook

All Documents

• Click Documents Guide, you can get all tech files.