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1. Login webpage and Click Account→Basic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click  to save the configuration.
   

Idle Screen

Getting Familiar with Your Phone

Hardware Components Preview

Icon Preview

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

Power Indicator LED

Line LED:(Line or Memory Key set as Line)

BLF or BLF List Key LED:(Line/Memory Key set as BLF)

Shared Line Key LED:

Other Key Led

User Interface

There are two ways to customize specific configurations on your IP phone:

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The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface. 
Phone Interface Overview

Memory Key Function Overview

Basic Features Configuration

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3. Input the user name (default is admin), password (default is admin).

4. Login successfully.

Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin 
To change to password via Phone Interface

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1. Management → Password
2. Fill the value
3. Click  to save the configuration.
   

Basic Network Setting

Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. 
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.

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1. Click Network→Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
   

PC Port

Two modes for PC port: bridge and router. 
To configure PC Bridge via Phone interface:

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1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press  to save the configuration.
   

Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting. 
To configure the time and Date by SNTP setting

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1. Setting → Date &Time
2. Select the necessary one.
3. Press  to save the configuration.
   

Ring Tone

You can adjust the type and volume of the ring tone. 
To adjust the Ring Tone Type via Phone interface

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Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits: 
1,2,3,4,5,6,7,8,9,0,*,#

To configure dial plan via web interface:

1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
   

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation. 
To configure emergency call via web interface:

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1. Click Setting→Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by 
    Disable to Enable field.  Delete the Enable, and it will back to Disable field.
5. Click  or  to change to position or each feature.
6. Click  to save the configuration.
   

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page. 
To configure Programmable Key via web interface:

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There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. 
To place a call by Handset 
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press  or press the send softkey, then the call is sending. 
To place a call by Headset: 
1. Press the  ( light is Green), 
2. Enter the desired number.
3. Press  or press the Send softkey, then the call is sending. 
Using headset to place and answer calls for all time 
1. Click webpage Setting →Preference 
2. HeadSet Priority →Enable 
3. Ring Device For HeadSet →User Headset 
4. Press  
 
Placing a call by hands-free speakerphone 
1. Press the  , or press the Line key, then you can hear the dial tone. 
2. Press the number.
3. Press  or press the Send soft key, then the call is sending. 
To place a call by call history or Directory 
1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press  and  to select the targeted one.
3. Press Send soft key to make the call.

Making two calls with one line and one account 
1. Press a line key and dial one phone number, then make a call. 
2. Press the corresponding line key 
3. Dial another phone number, 
4. Press the Send soft key, or  , then make the second call.

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Here shows to end a call during three modes: 
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press  
To end a call under Headset Mode
Press the Cancel soft key or press  , or press  . 
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press  , or press  .

Receive a Call

There are three ways to receive a call when the phone is ringing: 
To receive a call by handset 
Pick up the handset the conversation is built. 
To receive a call by headset 
Press  and now the conversation is built. 
To receive a call by hands-free speaker 
1. Option 1: Press  directly. 
2. Option 2: Press Answer soft key. 
3. Option 3: Press the Line key (flashes red). 
Moreover, some other action can be done by soft key when the call is coming.

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Attended Transfer 
When you use this feature, you can 
1. Press transfer soft key during the conversation, the call is on hold now. 
2. Enter the number that transfer to, and press the send soft key or  . 
3. Start the second conversation, press the transfer soft key, then, transfer completed.

Semi-Attended Transfer 
1. Press the transfer soft key during the conversation, the call is on hold now. 
2. Enter the number transfer to, and then press  , then you can hear the ring tone. 
3. Press the Transfer soft key, and now the Semi-attended transfer completed. 
BLF Transfer 
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF  
2. Press the transfer soft key during the conversation, the call is on hold now. 
3. Press BLF key then realize blind, attended and Semi-Attended Transfer. (Webpage→Setting→Features)
 
Hold transfer on hook: 
Setting → Features → Transfer Setting: Hold Transfer On Hook: ON. 
A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.
 
Transfer to New Call via web interface 
1. Click Setting → Feature 
2. Select Transfer Mode via DSS key → New Call 
3. Select the desired Line or Memory key and select Transfer in the Type. 
4. Enter the phone number in the Value field. 
 

Call Conference

This IP Phone supports up to 5-way conference. 
5-way conference

1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or  .
4. C answering the call.
5. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)
   
6. A press line key 3, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or  .
8. D answering the call.
9. A press the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line key 4, the call is placed on hold.
11. A enter the number of E and then press send soft key or  .
12. E answering the call.
13. A press the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.

Call Forward

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward 
To configure static forward 
To configure always forward 
With this feature, all incoming calls will forward immediately to configured number.

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1. When the phone is ringing, press Forward soft key.
   
2. Enter the forward number.
3. Press  or press the send soft key, then the call is forwarded.

Call Return

This feature allows you to dial the last phone call you received. 
To configure the Call Return via phone interface

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the  to save the configuration and then restart.
   

BLF List

To configure BLF List via web interface:

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1. Press Menu→Messages→Voice Mail→Set Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press  or Save soft key to save the configuration

Direct Pickup

With this feature, you can pick up the set line when it ringing. 
To configure Direct Pickup feature via phone interface

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1. Click Function keys → Line or Memory key.
2. Select the wanted Line or Memory key.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the  button to save the configuration.
   
   If you want to achieve the intercom feature, you must enable the "Allow Auto Answer By Call-Info"
6. Click the account
7. Select the desired account from the pull-down list of Account in the Account field.
8. Click the advanced
9. Enable the "Allow Auto Answer By Call-Info"
10. Click the  button to save the configuration.
    

DTMF

When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation. 
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Phone Interface

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Record in the Type.
3. Click the  button to save the configuration.

URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. 
To configure the URL record via phone interface

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Shared Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the  button to save the configuration and then restart.

Public Hold

The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call. 
To configure the Public hold via phone interface

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