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- The footstand
- Handset
- Headset cord
- Power adapter
- Ethernet cable
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2. Connect the Handset and optional Headset
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3. Connect the Network and Power
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Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"
And then show "Initializing "during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waitg…" after initialization.
Then IP Phone will show Reboot information:
By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
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Status
You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:
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To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.
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Registration
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To
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register
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via
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phone
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interface:
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Press Menu→Setting→Advanced setting (default password: admin)→Accounts
Select the desired account
Select Enable for Account active
Filled the SIP Server
Filled the Failover SIP server if need (Optional)
Filled the Outbound Proxy (Optional)
Filled the SIP User ID, Authenticate ID
Filled the password, Name (shown on LCD) and Ringtone.
Press Save to save the configuration.
Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "", you will find "/"!@$"
Pressing "#", you will find "#'%&*|"
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To register via web interface:
- Login webpage and Click Account→Basic
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Note:
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Idle Screen
Name | Description |
1. Date&Time | It shows the phone's time & date. For Date&time setting, see Time&Date |
2. Notice | It shows the phone features status, More see Icon Preview |
3. Line Keys | This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to |
4. Soft Key | This area shows the soft key labels. The default soft key labels are |
5. Default Account | This shows the current use account. User can use to change the default use account. |
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Getting Familiar withYour Phone
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Hardware Components Preview
Item | Description |
LCD screen | To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information. |
Power Indicator LED | To indicate the power status |
Line keys | The phone supported up to 4 accounts
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Soft keys | Labels automatically to identity their context-sensitive features. |
Navigation keys | 1. OK. |
Mute key | 1. To mute the voice during the call (green light). |
Conference | To place a conference call |
Memory Keys | To be configured as different function as:
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Speaker | Press this button to place a call in hands-free mode. |
Redial | To dial the previous dialed number. |
Volume |
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Hold | To hold or to resume a call during a conversation. |
Information | To show the accounts status and some other relevant information. |
Transfer | To transfer a call to a third party. |
Alphanumeric keypad | To enter the phone numbers, letters and so on. |
Message | To indicator the New message, and press to read. |
Headset | To indicate that the phone is or not in Headset mode. |
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Icon Preview
Icon | Description |
Network down | |
Registered succeed | |
Unregistered | |
Speakerphone mode | |
Handset mode | |
Headset mode | |
Voice messages | |
Text message | |
Mute | |
Do Not Disturb | |
Volume is 0 | |
Hold | |
Received calls | |
Dialed Calls | |
Missed calls | |
Forward calls | |
Conference | |
Keypad locked | |
Keypad unlocked |
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locked | |
Keypad unlocked |
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
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Power Indicator LED
LED Status | Description |
Blinked green | Ringing or have missed call |
Steady Green | Idle status(Power on) |
Off | Powered off. |
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Line LED:(Line or Memory Key set as Line)
LED Status | Description |
Steady Green | Hold |
Steady Green | Offhook or during a conversation. |
Blinked red | Ringing. |
Off | Idle staus |
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BLF or BLF List Key LED
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:(Line/Memory Key set as BLF)
LED Status | Description |
Steady Green | Idle status for the monitored line |
Steady Red | The monitored line is calling or during a call |
Blinked red | The monitored line is ringing. |
Off | All other unknown status |
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Shared Line Key LED:
LED Status | Description |
off | Idle status |
Stay green | a member of the SCA group in off-hook status |
Stay red | Other member of the SCA group's led status when a member of the SCA group in off-hook status |
Blinked green every 500ms | a member of the SCA group in Private hold status. |
Stay red | Other member of the SCA group's led status when a member of the SCA group in Private hold status |
Blinked green every 500ms | a member of the SCA group in public hold status |
Blinked red every 500ms | Other member of the SCA group's led status when a member of the SCA group in public hold status |
Blinked green every 500ms | a member of the SCA group in progressing status |
Stay red | Other member of the SCA group's led status when a member of the SCA group in progressing status |
Blinked red every 100ms | Alerting |
Stay green | a member of the SCA group in active status when there is an incoming call designated for the SCA group |
Stay red | Other member of the SCA group's led status when a member of the SCA group in active status |
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Other Key Led
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Key | Description |
Headset Key | When use in headset mode, the led is steady green or the LED is off. |
Message Key | Blinked green when there is new messages or the LED is off. |
Mute Key | Red when the mute the call, or the LED is off. |
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. | |
Mute Key | Red when the mute the call, or the LED is off. |
Info Key Instruction
Info Key plays many roles in this phone:
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- Get all other parties information during a conference.
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User Interface
There are two ways to customize specific configurations on your IP phone:
- ? The user interface on the IP phone
- ? The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview
Option | |
Status | Model |
IP | |
MAC | |
Firmware | |
Hardware | |
Network | |
Account | |
Device Cert | |
Language | |
Features | Call Forward |
Function Key(Line and Memory key setting) | |
Key as Send | |
Hot Line | |
Anonymous Call | |
DND | |
History Setting | |
Basic Settings | Language |
Time & Date | |
Time & Date Format | |
DHCP Time | |
Ring tone | |
Screensaver… | |
Advanced Settings | Account Registeration |
Network | |
Factory Reset | |
Auto provision | |
Directory | All Contacts |
Local Contacts | |
Remote Contacts | |
Broadsoft Contacts | |
Blacklist Contacts | |
AP Contacts | |
History | Local History |
Network CallLog | |
Message | Voice Mail set and View. Text Message view and set. |
Others | Factory Function |
System Restart | |
Device Reboot | |
Pcap Feature |
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Memory
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Key
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Function
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Overview
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Hot Desking |
Zero Touch |
Multicast Paging |
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Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and Volume…
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Web Login
- Get the IP address: Press Menu →Status →Information.
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Note: |
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Administrator Password
The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface
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Note: |
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admin(default) |
Basic Network Setting
Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
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WAN Port
To configure a static IP address via phone interface:
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Note: |
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PC Port
Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
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- Click and restart the phone
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Language
The default Phone interface language is English.
To change the language via Phone interface
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Note: |
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Time
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and
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Date
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The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
To configure the time and Date by SNTP setting
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Note: |
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your system administrator for more information. |
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
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- Click → to save the configuration.
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Volume
You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume
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To adjust the handset volume
To press and during a call in handset mode.
To adjust the headset volume
To press and during a call in headset mode.
To adjust the speaker Volume
To press and during a call in speaker mode. Anchor
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Screen Saver
There are two types of screen saver: Logo & Time and Logo
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the entered value in turns.
To enable screen saver via Phone interface:
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To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
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Backlight
To set Backlight via web interface:
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