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  1. The footstand

  1. Handset

  1. Headset cord


  1. Power adapter


  1. Ethernet cable

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2. Connect the Handset and optional Headset

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3. Connect the Network and Power

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Initialization

After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"

And then show "Initializing "during the initialization.

The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waitg…" after initialization.

Then IP Phone will show Reboot information:

By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

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Status

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:

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To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.

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Registration

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To

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register

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via

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phone

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interface:

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Press Menu→SettingAdvanced setting (default password: admin)Accounts 
Select the desired account 
Select Enable for Account active 
Filled the SIP Server 
Filled the Failover SIP server if need (Optional) 
Filled the Outbound Proxy (Optional) 
Filled the SIP User ID, Authenticate ID 
Filled the password, Name (shown on LCD) and Ringtone. 
Press Save to save the configuration. 
Image Added
Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "", you will find "/"!@$"
Pressing "#", you will find "#'%&*|"

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To register via web interface: 

  1. Login webpage and Click Account→Basic

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Note:

  1. All fields with *** must be filled. If changed, it requires a phone restart.
  2. Account Status says the account registered successfully or not.
  3. When change the account information via phone, it will shown Restart note when back to idle page.

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Idle Screen

Name

Description

1. Date&Time

It shows the phone's time & date. For Date&time setting, see Time&Date

2. Notice

It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to
Memory Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are
"History", "Directory", "DND" and "Menu". More to see Programmable Key

5. Default Account

Image RemovedImage Removed This shows the current use account. User can use Image Added Image Added to change the default use account.

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Getting Familiar withYour Phone

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Hardware Components Preview

Item

Description

LCD screen

To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 4 accounts

  1. Steady green: idle interface, during a call..
  2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.

Up arrow key: To move up of the selection shows on the screen.
Right arrow key: To move right of the selection
shows on the screen.

Left arrow key: To move left of the selection shows on the screen.

Down arrow key: To move down of the selection shows on the screen.

1. To return to idle screen.
2. To cancel the information or call on the screen.

Mute key

1. To mute the voice during the call (green light).
2. To un-mute the call.

Conference

To place a conference call

Memory Keys

To be configured as different function as:

  1. Line
  2. Speed Dial
  3. BLF
  4. BLF List
  5. Voice mail
  6. Direct Pickup
  7. Group Pickup
  8. Call Park
  9. Intercom
  10. DTMF
  11. Prefix
  12. Hold
  13. Conference
  14. DND
  15. Redial
  16. Transfer
  17. SMS
  18. Hot -desking
  19. Call Return
  20. Paging
  21. Record
  22. Shared Line
    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy 
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number.
To act as send key.

Volume


To decrease the volume.

To increase the volume.

Hold

To hold or to resume a call during a conversation.

Information

To show the accounts status and some other relevant information.

Transfer

To transfer a call to a third party.
To enable or disable Forward feature during the idle page.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

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Icon Preview

Icon

Description

Network down

Registered succeed

Unregistered

Speakerphone mode

Handset mode

Headset mode

Voice messages

Text message

Mute

Do Not Disturb

Volume is 0

Hold

Received calls

Dialed Calls

Missed calls

Forward calls

Conference

Keypad locked

Image Removed

Keypad unlocked

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locked

Image Added

Keypad unlocked

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

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Power Indicator LED

LED Status

Description

Blinked green

Ringing or have missed call

Steady Green

Idle status(Power on)

Off

Powered off.

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Line LED:(Line or Memory Key set as Line)

LED Status

Description

Steady Green

Hold

Steady Green

Offhook or during a conversation.

Blinked red

Ringing.

Off

Idle staus

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BLF or BLF List Key LED

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:(Line/Memory Key set as BLF)

LED Status

Description

Steady Green

Idle status for the monitored line

Steady Red

The monitored line is calling or during a call

Blinked red

The monitored line is ringing.

Off

All other unknown status

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Shared Line Key LED:

LED Status

Description

off

Idle status

Stay green

a member of the SCA group in off-hook status

Stay red

Other member of the SCA group's led status when a member of the SCA group in off-hook status

Blinked green every 500ms

a member of the SCA group in Private hold status.

Stay red

Other member of the SCA group's led status when a member of the SCA group in Private hold status

Blinked green every 500ms

a member of the SCA group in public hold status

Blinked red every 500ms

Other member of the SCA group's led status when a member of the SCA group in public hold status

Blinked green every 500ms

a member of the SCA group in progressing status

Stay red

Other member of the SCA group's led status when a member of the SCA group in progressing status

Blinked red every 100ms

Alerting

Stay green

a member of the SCA group in active status when there is an incoming call designated for the SCA group

Stay red

Other member of the SCA group's led status when a member of the SCA group in active status

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Other Key Led

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Key

Description

Headset Key

When use in headset mode, the led is steady green or the LED is off.

Message Key

Blinked green when there is new messages or the LED is off.

Mute Key

Red when the mute the call, or the LED is off.

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Mute Key

Red when the mute the call, or the LED is off.

Info Key Instruction

Info Key plays many roles in this phone:

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  1. Get all other parties information during a conference.


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User Interface

There are two ways to customize specific configurations on your IP phone:

  • ? The user interface on the IP phone
  • ? The user interface in a web browser on your PC

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

Option

Status

Model

IP

MAC

Firmware

Hardware

Network

Account

Device Cert

Language

Features

Call Forward

Function Key(Line and Memory key setting)
More Key see Memory Key Overview

Key as Send

Hot Line

Anonymous Call

DND

History Setting

Basic Settings

Language

Time & Date

Time & Date Format

DHCP Time

Ring tone

Screensaver…

Advanced Settings

Account Registeration

Network

Factory Reset

Auto provision

Directory

All Contacts

Local Contacts

Remote Contacts

Broadsoft Contacts

Blacklist Contacts

AP Contacts

History

Local History

Network CallLog

Message

Voice Mail set and View. Text Message view and set.

Others

Factory Function

System Restart

Device Reboot

Pcap Feature

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Memory

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Key

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Function

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Overview

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Basic Features Configuration

This part will mainly introduce the basic configuration as the Time, Language, and Volume…

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Web Login

  1. Get the IP address: Press Menu →Status →Information.

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Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not "5060", then "SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".

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Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface

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Note:
When you use the web interface: user name: admin password: admin(default)

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admin(default)

Basic Network Setting

Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.

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WAN Port

To configure a static IP address via phone interface:

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Note:
Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

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PC Port

Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:

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  1. Click and restart the phone


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Language

The default Phone interface language is English.
To change the language via Phone interface

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Note:
All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.

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Time

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and

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Date

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The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.


To configure the time and Date by SNTP setting

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Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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your system administrator for more information.

Ring Tone

You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface

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  1. Click to save the configuration.



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Volume

You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume

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To adjust the handset volume
To press and during a call in handset mode.
To adjust the headset volume
To press and during a call in headset mode.
To adjust the speaker Volume
To press and during a call in speaker mode. Anchor_Toc347846641_Toc347846641 Anchor_Toc350702759_Toc350702759 Anchor_Toc347846639_Toc347846639 Anchor_Toc350702757_Toc350702757

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Screen Saver

There are two types of screen saver: Logo & Time and Logo
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the entered value in turns.
To enable screen saver via Phone interface:

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To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

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Backlight

To set Backlight via web interface:

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