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Softkey layout is used to customize the soft keys at the bottom of the LCD screen to best meet users' requirements. It can be configured based on call states. In addition to specifying which soft keys to display, you can determine their display order. You can create a template about the softkey layout for the different call states.

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Compatibility


Custom softkey layout feature is only supported on x.0.4.2 version and above.

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Softkey layout list


The following table lists the soft keys available for IP phones in different states:

   Talk

Call States

 

 

 

Selected Soft keys(Enable)

 

Unselected Soft keys(Disable)

Dialing

 

 

 

Send
IME
Delete
EndCall 

Empty
Call Switch
Directory
DPickup
Line
GPickup

Connecting

 

Connecting

Empty
Empty
Empty
EndCall

 

Empty
Call Switch

 

 

 

SemiAttendTrans

Transfer
Empty
Empty
EndCall

 

Empty
Call Switch

Ring Back

 


Ring Back 

Empty
Empty
Empty
EndCall

 

Empty
Call Switch
Callback

 

 

SemiAttendTransBack 

Transfer
Empty
Empty
EndCall

 

Empty
Call Switch

Call Failed

 

 

NewCall
Empty
Empty
EndCall 

Empty
Call Switch

Call In

 

 

Answer
Forward
Silence
Reject

 

Empty
Call Switch

Talking

 

 

 

 

Talk

Transfer
Hold
Conference
EndCall
Security

Empty
SWAP
Mute
Call Switch
NewCall
Recording

 

Hold

 

 

 

Transfer
Resume
NewCall
EndCall

Empty
Call Switch
Conference

 

Held

 

 

 

Empty
Hold
Empty
EndCall

Empty
Call Switch
NewCall 

Pretrans

 

 

 

Transfer
Send
Delete
EndCall

Empty
Call Switch
Directory
IME 

Conferenced 

 

 

Empty
Hold
Split
EndCall

Empty
Call Switch
Mute

Call Waiting

 

 

 

Transfer
Answer
Reject
EndCall
NewCall

 

Empty

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Image AddedEdit the softkey layout file

Image Removed
  The file's encode is UTF-8;
You can edit softkey in different states.
But you need to know the meaning of Labels

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Softkey layout content as following:

<?xml version="1.0" ?>
<Softkey>
<Dialing>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Directory" />
<Key Type="Direct Pickup" />
<Key Type="Line Selection" />
<Key Type="Group Pickup" />
</Disable>
<Enable>
<Key Type="Send" />
<Key Type="IME" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Send" />
<Key Type="IME" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Default>
</Dialing>
<Connecting>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</Connecting>
<SemiAttendTrans>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</SemiAttendTrans>
<RingBack>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Callback" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</RingBack>
<SemiAttendTransBack>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</SemiAttendTransBack>
<CallFailed>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="NewCall" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="NewCall" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</CallFailed>
<CallIn>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Answer" />
<Key Type="Forward" />
<Key Type="Silence" />
<Key Type="Reject" />
</Enable>
<Default>
<Key Type="Answer" />
<Key Type="Forward" />
<Key Type="Silence" />
<Key Type="Reject" />
</Default>
</CallIn>
<Talk>
<Disable>
<Key Type="Empty" />
<Key Type="SWAP" />
<Key Type="Mute" />
<Key Type="Call Switch" />
<Key Type="NewCall" />
<Key Type="Recording" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Hold" />
<Key Type="Conference" />
<Key Type="Cancel" />
<Key Type="Security" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Hold" />
<Key Type="Conference" />
<Key Type="Cancel" />
<Key Type="Security" />
</Default>
</Talk>
<Hold>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Conference" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Resume" />
<Key Type="NewCall" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Resume" />
<Key Type="NewCall" />
<Key Type="Cancel" />
</Default>
</Hold>
<Held>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="NewCall" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</Held>
<PreTrans>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="IME" />
<Key Type="Directory" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Send" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Send" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Default>
</PreTrans>
<Conferenced>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Mute" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Split" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Split" />
<Key Type="Cancel" />
</Default>
</Conferenced>
<Callwaiting>
<Disable>
<Key Type="Empty" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Answer" />
<Key Type="Reject" />
<Key Type="Cancel" />
<Key Type="NewCall" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Answer" />
<Key Type="Reject" />
<Key Type="Cancel" />
<Key Type="NewCall" />
</Default>
</Callwaiting>
</Softkey>

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Configure the softkey layout URL


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IP phone support 3 ways to configure the softkey layout URL:

Configuration file

 

P20995
(e.g:

http://test:123456@192.168.0.18:8088/softkey.xml

)

Web Interface

 

Management->Auto Provision->Softkey Layout URL
(e.g:

http://test:123456@192.168.0.18:8088/softkey.xml

)

Phone Interface

 

N/A


To configure the softkey layout URL via web interface:

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