...
- To use the Phone, please follow the instructions in this user manual.
- Use the power adapter supplied with your phone. Other power adapters may damage the phone.
- This phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
- Do not use the phone during thunderstorms.
- CE
- FCC
...
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
...
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.
...
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
...
Change for Release x.0.4.4.36,Manual version x.0.4.4.36
...
Change for Release x.0.4.4.27,Manual version x.0.4.4.27
Major updates have occurred to the following sections:
- UC926E supports 16 accounts
...
Major updates have occurred to the following sections:
...
The package contains the following parts, please check if all the items are not missed:
1. The phone station
2. The phone stand
3. Handset
4.Headset cord
5. Power adapter
6. Ethernet cable
7. User Manual
...
...
...
...
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"
And then show "Initializing "during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please wait…" after initialization.
Then IP Phone will show Reboot information:
By default, the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
...
You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IPV4,IPV6, MAC, Firmware, Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS …) Account (e.g., register status of accounts)
To view the phone status via Phone interface:
1. Press Menu →Status →Information
2. Press Menu →Status →Network
3. Press Menu →Status →Network→IPV4
4. Press Menu →Status →Network→IPV6
5. Press Menu →Status →Account (UC926E support sixteen accounts)
To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.
...
| Wiki Markup |
|---|
*To register via Phone interface*
1. Press Menu? Settings? Advanced Setting (default password: admin)? Accounts
2. Select the desired account
3. Select Enable for Account active
4. Select the desired profile of the account.
5. Fill the SIP User ID, Authenticate ID
6. Fill the Password and Name (shown on LCD).
7. Press Save to save the configuration.
!worddavfdd61eaa263ca7a254050e32a3071f60.png|height=272,width=480!
*Note:*
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
*Additional Information*
When the current input method is ABC/abc/2ab,
Pressing "1", you will find "?"
Pressing "0", you will find "< > () \{\} \[\]"
Pressing "*", you will find "*/"! @$"
Pressing "#", you will find "#'%&*|"
*To register via Web interface*
1. Login webpage and Click Profile? Basic
!worddav31921ffdbc66bc5349a24b7d371a2241.png|height=497,width=630!
2. Fill the Primary SIP Server and other profile information.
3. Select the SIP Transport.
4. Click !worddave6cd5c157e832c7a91326ff1bfa184a7.png|height=22,width=75! to save the configuration.
5. Click Account? Basic.
!worddavf97adc13ac0cd515c1abaf0c7941a5da.png|height=487,width=630!
6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click !worddave6cd5c157e832c7a91326ff1bfa184a7.png|height=22,width=75! to save the configuration.
*To register via DHCP SIP Server*
1. Login web page and Click Profile? Basic
!worddav8919c3099a228b00f8f7f86b37151a6a.png|height=498,width=632!
2. Fill the Primary SIP Server and other profile information.
3. Select Yes for the DHCP SIP Server and select the SIP Transport.
4. Click !worddave6cd5c157e832c7a91326ff1bfa184a7.png|height=22,width=75! to save the configuration.
5. Click Account? Basic.
!worddavf97adc13ac0cd515c1abaf0c7941a5da.png|height=487,width=630!
6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click !worddave6cd5c157e832c7a91326ff1bfa184a7.png|height=22,width=75! to save the configuration. |
Note: |
...
Name | Description |
1. Date & Time | It is the area that displays the current set date and time of the phone. |
2. Notice | It is the area to display the phone's notifications such as missed calls, SMS, do not disturb mode and many more. For more info, see Icon Preview. |
3. Line Keys | This area shows the line key labels. The current account is highlighted. you can switch the account by pressing right or left navigation key. The Line keys can also be used for other function keys. For more info, you can refer to Line Keys |
4. Soft Key | This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". For more info, see Programmable Key |
5. DSS Key | The Line keys can be used for other functions keys (e.g.: BLF) |
6. Multipage Key | UC924 support 36 keys,you can configure different types.You can view and use these keys by pressing the multipage key. |
7. Wallpaper | This shows the current wallpaper picture. You can also change it. For more info, you can refer to Wallpaper. |
...
...
Item
...
Description
...
LCD screen
...
To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.
...
Power Indicator LED
...
To indicate the power status
...
Line keys
...
The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
...
Soft keys
...
Labels automatically to identity their context-sensitive features.
...
Navigation keys
...
1. OK.
Up arrow key: To move up of the selection shows on the screen.
Right arrow key: To move right of the selection
shows on the screen.
Left arrow key: To move left of the selection shows on the screen.
Down arrow key: To move down of the selection shows on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
...
Mute key
...
1. To mute the voice during the call (Red light).
2. To un-mute the call.
...
Conference
...
To place a conference call
...
Line Keys
To be configured as different function as:
...
Speaker
...
Press this button to place a call in hands-free mode.
...
Redial
...
To dial the previous dialed number.
To act as send key.
...
Volume
...
To decrease the volume.
To increase the volume.
...
Hold
...
To hold or to resume a call during a conversation.
...
Transfer
...
To transfer a call to a third party.
To enable or disable Forward feature during the idle page.
...
Alphanumeric keypad
...
To enter the phone numbers, letters and so on.
...
Message
...
To indicator the New message, and press to read.
...
Headset
...
To indicate that the phone is or not in Headset mode.
...
Icon | Description |
| Network down |
| Line(Registered succeed) |
| Line (Unregistered) |
| Line(Ringing) |
| Speed Dial |
| BLF |
| BLF(Ringing) |
| BLF(Talking) |
| Speakerphone mode |
| Handset mode |
| Headset mode |
| Voice messages |
| Text message |
| Mute |
| Do Not Disturb |
| Volume is 0 |
| SRTP |
| Hold |
| Dialed calls |
| Received calls |
| Missed calls |
| Forward calls |
| Conference |
| Keypad locked |
| Pick up |
| Call Park |
| Intercom/Paging |
| DTMF |
| Prefix |
| XML Group |
| Local Group |
| XML Browser |
| LDAP |
| Broadsoft Group |
| Conference |
| Forward |
| Transfer |
| Hold |
| Redial |
| Call Return |
| Record |
| Stop Recording |
| Group Listening |
| Shared Line |
| Other Functions |
...
This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
...
LED Status | Description |
Blinked green | Ringing or have missed call |
Steady Green | Idle status (Power on) |
Off | Powered off. |
...
LED Status | Description |
Steady Green | Hold |
Steady Green | Off hook or during a conversation. |
Blinked red | Ringing. |
Off | Idle status |
...
LED Status | Description |
Steady Green | Idle status for the monitored line |
Steady Red | The monitored line is calling or during a call |
Blinked red | The monitored line is ringing. |
Off | All other unknown status |
...
LED Status | Description |
off | Idle status |
Stay green | a member of the SCA group in off-hook status |
Stay red | Other member of the SCA group's led status when a member of the SCA group in off-hook status |
Blinked green every 500ms | a member of the SCA group in Private hold status. |
Stay red | Other member of the SCA group's led status when a member of the SCA group in Private hold status |
Blinked green every 500ms | a member of the SCA group in public hold status |
Blinked red every 500ms | Other member of the SCA group's led status when a member of the SCA group in public hold status |
Blinked green every 500ms | a member of the SCA group in progress status |
Stay red | On Other member of the SCA group's led status when a member of the SCA group is in progressing status. |
Blinked red every 100ms | Alerting |
Stay green | a member of the SCA group in active status when there is an incoming call designated for the SCA group |
Stay red | Other member of the SCA group's led status when a member of the SCA group in active status |
...
Key | Description |
Headset Key | When using in headset mode, the led is steady green or the LED is off. |
Message Key | Blinked green when there is a new message or the LED is off. |
Mute Key | Red when the mute the call, or the LED is off. |
...
There are two ways to customize specific configurations on your IP phone:
- The user interface on the IP phone
- The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview
Option |
|
Status | Information |
| Network |
| Accounts |
Features | Call Forward |
| Function Keys (Line and Line Key setting) |
| Key as Send |
| Hot Line |
| Anonymous Call |
| DND |
| History Setting |
Directory | All Contacts |
| Local Contacts |
| BlackList |
History | Local History |
| Network CallLog |
Message | Voice Mail View and Set. |
| Text Message View and Set. |
Basic Setting | Language |
| Time & Date |
| Time & Date Format |
| DHCP Time |
| Ring tone |
| Headset |
| Bluetooth |
| Wi-Fi |
| Font Size |
Advanced Setting | Accounts |
| Network |
| Phone Setting |
| Auto Provision |
Display | Display Mode |
| Wallpaper |
| Screensaver |
| Backlight |
Others | Factory Function |
| System Restart |
| Device Reboot |
| Pcap Feature |
...
Network Directories |
URL |
Network Group |
Group Call Park |
CallPark Retrieve |
Pull Call |
...
This part will mainly introduce the basic configuration as the Time, Language, and Volume…
...
1. Get the IP address: Press Menu →Status →Information.
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
Note: |
...
The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone interface
1. Press Menu → Settings → Advanced settings → password (default admin) →Phone Setting → Set Password
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or 
to save the new password.
To change to password via Web interface
1. Management → Password
2. Fill the value
3. Click 
to save the configuration.
Note: |
...
This phone support two Display mode: Text and Icon.
Icon Mode: all Items are shown same as the main with Icon.
Text Mode: Only the 8 main items will be shown as icon, and others all text description.
To Configure Display mode via Phone interface:
1. Press Menu→ Display→ Display Mode
2. Select Text or Icon
3. Press Save soft key to save the configuration.
To Configure Display mode via Web interface:
1. Login web interface, and click Setting→ Preference
2. Select Icon Mode or Text Mode for the Display mode
3. Click to save the configuration.
...
The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Settings → Basic Settings → Language.
2. Press or Save soft key to save the configuration.
To change the language via Web interface
1. Setting → Preference →Web Language & LCD Language
2. Select the necessary one.
3. Press to save the configuration.
Note: |
...
To change wallpaper, go by the following steps:
To change the wallpaper via Phone interface:
1. To press Menu → Display → wallpaper
2. Press 
and 
or press Switch soft key to display the different pictures.
3. Press or Save soft key to save the selected picture as the wallpaper.
To change the wallpaper via Web interface:
1. Click Setting→ Preference
2. Select the desired wallpaper picture to upload.
3. Click 
to save the setting.
To delete the wallpaper via Web interface:
1. Click Setting→ Preference
2. Select the desired wallpaper to delete.
3. Click 
to save the setting.
Note:
System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted and only color IP Phone support upload wallpaper.
...
There are three types of screen saver: Time & Logo, Photo Switch and Static Photo.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Photo Switch: all screensaver pictures display one by one.
Static Photo: Only the selected picture will display as screensaver.
Text logo: It works with the Time & Logo, when enter the value, it will display the time and the entered value in turns.
To enable screen saver via Phone interface:
1. To press Menu → Display → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo
4. Press or Save soft key to save the selected configuration.
To disable screen saver via Phone interface
1. To press Menu → Display → Screensaver...
2. Press and or press Switch soft key to Choose the Time-out as off.
3. Press or Save soft key to save the selected configuration.
To upload screen saver via Web interface:
1. Setting → Preference
2. Choose the picture wanted to use as screen saver
3. Click to save the upload picture
To delete upload screen saver phone via Web interface:
1. Setting → Preference
2. Select the photo that to delete.
3. Click Delete to delete the photo.
Note: |
To custom text logo via Web interface:
1. Click Setting→ Preference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click to save the configuration.
To wake up screen saver via Web interface:
1. Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
3. Click to save the configuration.
Note: |
...
To set Backlight via Web interface:
1. Click Setting→ Preference
2. Enter the time for Backlight time (In seconds).
The default is 0, which means Backlight is always on.
3. Select the desired value for Backlight Inactive Level and Backlight Active Level.
4. Click to save the configuration.
To set Backlight via Web interface phone interface:
1. To press Menu → Display → Backlight
2. Press or to change the Backlight Active Level
3. Press or to change the Backlight Inactive Level.
4. Fill the Backlight Time.
5. Press or Save soft key to save the configuration.
Note: |
...
Time and date is displayed on the idle page, and it can be set automatically by SNTP server or manually by manual setting.
To configure the time and Date by SNTP setting via Phone interface
1. To press Menu → Settings → Basic Setting → Time & Date → SNTP Settings
2. Press or to change the Time zone.
3. Fill the NTP server1, NTP Server2, and select the mode of Daylight Saving.
4. Press or Save soft key to save the configuration.
To configure time and date manually via Phone interface
1. To press Menu → Settings → Basic Setting → Time & Date → Manual Settings
2. Press and or change the right time, or you can input the right time.
3. Press or Save soft key to save the configuration.
To configure the Time & Date Format via Phone interface
1. Press Menu → Settings → Basic Setting → Time & Date Format
2. Press and to change between 12 Hour or 24 Hour time display.
3. Press and to change date display format.
4. Press or Save soft key to save the configuration.
To configure the DHCP time via Phone interface
1. To press Menu → Settings → Basic Setting → DHCP time
2. Press and to change between Disable and Enable.
3. Press or Save soft key to save the configuration.
To configure the DHCP Option 100
1. To press Menu → Settings → Date & Time → DHCP Option 100
2. Select Yes for the DHCP SIP Server
3. Click to save the configuration
To configure the NTP Server via Web interface
1. Login
Login name: admin, password: admin(default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.
4. Click to save the configuration.
To change the Time Zone and Date Display Format via Web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.
To change the SIP Date Override Time via Web interface
1. Setting → Date &Time→ SIP Date Override Time
2. Select Yes or No for SIP Date Override Time .
3. Click to save the configuration.
To change the Account via Web interface
1. Setting → Date &Time → Account.
2. Select desired Account.
3. Click to save the configuration.
To change the Daylight Saving Time via Web interface
1. Setting → Date &Time→ Daylight Saving Time
2. Select Disable or Enable or Auto for Daylight Saving Time.
3. Click to save the configuration.
Note: |
...
The LED Status setting mainly defines the power indicator LED.
To configure LED Status via Web interface:
1. Click Setting→ Preference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.
3. Click for the setting.
For the LED status description, see: LED Instruction[ Power Indicator LED|#_Power_Indicator_LED]
...
To configure Key as Send via Phone interface:
1. Press Menu →Features → Key as Send
2. Press and key to select the enable choice.
3. Press or Save soft key to save the configuration
To cancel # Key as Send via Phone interface:
1. Press Menu →Features → Key as Send
2. Press and key to select the disable choice.
3. Press or Save soft key to save the configuration
...
Htek IP Phone supports IPv4, IPv6, IPv4&IPv6.They have three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
...
If you set IP Mode to IPv4,IP phone will use IPv4 address. IPv4 has three network modes: DHCP, Static, and PPPoE
To configure IPv4 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
To configure IPv4 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv4 for Internet Port
3. Click for the setting.
To configure DHCP via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port IPv4→ DHCP mode.
2. Click Save and restart the phone.
To configure a static IP address via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IPv4 → Static mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri.DNS(primary DNS), Sec.DNS (second DNS) in the corresponding fields.
3. Click Save and restart the phone.
4. Press the OK soft key to accept the change or the Cancel soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password.
To configure PPPoE via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → PPPoE mode.
2. Enter the User ID and password
3. Click Save and restart the phone.
To configure Network via Web interface:
1. Click Network→ Basic→ IPv4 setting
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
...
If you set IP Mode to IPv6,IP phone will use IPv6 address. IPv4 has two network modes: DHCP, Static
To configure IPv6 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
To configure IPv6 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv6 for Internet Port
3. Click for the setting.
To configure DHCP via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port IPv6→ DHCP mode.
2. Click Save and restart the phone.
To configure a static IP address via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IPv6 → Static mode.
2. Enter the parameters: IP, IPV6 Prefix, Gateway, Pri.DNS(primary DNS), sec.DNS (second DNS) in the corresponding fields.
3. Click Save and restart the phone.
To configure Network via Web interface:
1. Click Network→ Basic→ IPv6 setting
2. Select the desired Type: DHCP, Static
3. Fill required fields.
4. Click the SaveSet and restart the phone.
...
If you set IP Mode to IPv4&IPv6,IP phone will support both IPv4 and IPv6 address. The settings of DHCP, Static, and PPPoE are same as above.
To configure IPv4&IPv6 via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ WAN Port → IP Port Mode.
2. Press or to change the IP Port Mode..
3. Press or Save soft key to save the configuration.
To configure IPv4&IPv6 via Web interface:
1. Click Network→ Basic→ Internet Port
2. Select IPv4&IPv6 for Internet Port
3. Click for the setting.
Note: |
...
Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port → Bridge mode.
2. Click Save
3. Click the OK button, then the phone will reboot.
To configure PC router via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port → Router mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Click the OK button, then the phone will reboot
To configure PC, Connect to Expansion Module via Phone interface:
1. Press Menu→ Settings→ Advanced Setting (password: admin) → Network→ PC Port → Connect to Module.
2. Click Save
3. Click the OK button, then the phone will reboot
To configure Bridge via Web interface:
1. Click Network→ PC Port
2. Select As Bridge
3. Click and the phone will reboot automatically
To configure Router via Web interface:
1. Click Network→ PC Port
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click and the phone will reboot automatically
To configure PC, Connect to Expansion Module via Web interface:
1. Click Network→ PC Port
2. Select as Connect to Expansion Module
3. Click and the phone will reboot automatically
...
This section provides the operating instructions for managing contacts. The topics include:
- Local Directory
- Remote Phonebook
- LDAP
- Search Contact
...
In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually via Phone interface
1. Press Menu → Directory → Local Contacts
2. Press Add soft key.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or to add the contacts successfully.
To add contacts from history via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press 
and 
to select the targeted one. (Press and 
switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add the contacts successfully.
To add contacts via Web interface:
1. Click Directory→ Directory
2. Enter the name, number and some other information.
3. Press 
and then press 
button.
B: To add contacts into blacklist
To add blacklist manually via Phone interface:
1. Press Menu → Directory → BlackList
2. Press Group soft key.
3. Press Add soft key.
4. Enter the Name and select the Ring Tone.
5. Press Save soft key or to add the Group successfully.
6. Enter the added Group, then press Add soft key.
7. Enter the necessary information as Name, Phone number…
8. Press Save soft key or to add the contacts successfully.
To add blacklist from history via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or to add successfully.
Upload Contacts photo via Web interface:
1. Click Directory and select the desired contact.
2. Click Choose file to select the photo for the contact
3. Click to upload the photo.
When you place a call from the contact, the phone idle screen will show the contact photo.
Contacts photo server
The contact photo server allows you to configure the contact's photo by modifying the xml file instead of uploading it on a web page.
First fill in the server path ( e.g. http://192.168.1.18/photo/ ) .
Then, fill in the file name in the quotes for the field photoDefault = "", ( e.g. photoDefault = "htek.jpg" ).
Finally, import the xml file to the phone.
You can get the xml file through the export function.
Note: |
...
Note: |
...
To set Remote Phonebook via Web interface:
1. Login the webpage and click Directory→ Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field. For example, http://192.168.0.106/Phonebook/Remote_Phonebook/remotephonebook.xml
3. Fill the Name and then click to save the configuration.
To check the contacts via Phone interface:
Press Directory→ Left Button→ Left Button, and then you can see the item you set, press enter you will find the detail.
For More detail, please refer to: Remote Phonebook.
Note: |
...
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via Web interface:
1. Login webpage and click Directory→ LDAP
2. Fill the LDAP Name Filter:
a) This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
b) For example, (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
3. Fill LDAP Number Filter: This parameter specifies the number attributes for LDAP searching.
4. Fill Server Address: Fill the domain name or IP address of the LDAP Server. For example: 192.168.0.9
5. Port (the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click to save the settings.
Following is the example screenshot for the configuration.
To Configure LDAP Key
To configure LDAP Key via Web interface:
1. Click Function Key→ Line Key→ choose Line Key 2(for example)
2. Select LDAP in the Type field.
3. Click SaveSet to save the configuration.
To Configure LDAP Key via Phone interface:
1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key 2
2. Select LDAP in the Type field
3. Press Save or OK key to save the configuration.
When press the LDAP Key the LCD will display as following:
For More detail, please refer to LDAP
...
You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:
1. Click the Directory soft key on Idle interface.
2. Click the More soft key, then you can see the Search soft key
3. Click the Search soft key, you can enter the desired part of name or part of number.
4. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds.
To search contact in Local contacts:
1. Click the Directory soft key on Idle interface.
2. Click the button and select the Local contacts list.
3. Click the More soft key, then you can see the Search soft key
4. Click the Search soft key, you can enter the desired part of name or part of number.
5. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds.
To search contact in Remote contacts:
1. Click the Directory soft key on Idle interface.
2. Click the button and select the remote contacts list.
3. Select the desired remote contact and click Enter soft key.
4. Click the Search soft key, you can enter the desired part of name or part of number.
5. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds.
To search contact in LDAP contacts:
1. Click the LDAP function key.
2. Click the button and select the LDAP Contacts list.
3. Enter the first character or more of contact's name or number.
4. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds.
...
This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via Phone interface:
1. Press Menu→ Features→ History Setting
2. Press and or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
To check the call history via Phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
To delete an entry from the call history list via Phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list via Phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.
To check the call history via Web interface:
1. Click Directory→ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.
To Dial a call from Call History via Web interface:
1. Click Directory→ Call History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
To Dial a call from Call History via Phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press and to select the targeted one.
3. Press the Send soft key, , or 
, or the corresponding line key.
...
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:
1. Press Menu → Settings → Basic Settings → Ring Tone.
2. Press and to select the aimed one.
3. Press or Save soft key to save the configuration.
To adjust the Ring Tone Type via Web interface
1. Setting → Preference → Ring Tone
2. Select the wanted one
3. Click to save the configuration.
To configure Distinctive Ring Tone via Phone interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.
To configure Distinctive Ring Tone via Web interface
1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
3. Click 
→ to save the configuration.
Click Ring Tones for more information.
...
You can adjust the volume for the phone by the volume keys: 
and 
.
To adjust the Ring tone volume via Phone interface:
1. Option 1: To press and on the idle page
2. Option 2: To press and during the call is ringing.
To adjust the handset volume via Phone interface:
To press and during a call in handset mode.
To adjust the headset volume via Phone interface:
To press and during a call in headset mode.
To adjust the speaker Volume via Phone interface:
To press and during a call in speaker mode.
...
This option can set whether to play the beep for phone's voice mail
1. Click the Setting → Preference
2. Select On or Off for Voice Mail Tone.
3. Click for the setting.
...
When you hold the phone, Whether to play hold tone
1. Click the Setting → Preference
2. Set On or Off for Play Hold Tone.
3. Click for the setting.
...
When you hold the phone. How many seconds to play beep?
1. Click the Setting → Preference
2. Set the value for Play Hold Tone Delay.
3. Click for the setting.
...
Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0, *, #
Grammar | Description | ||
x | any digit from 0-9; | ||
xx+ | at least 2-digit number; | ||
^ | exclude; | ||
, | hear dial tone; | ||
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="5a795b61-7e82-4a6b-9379-b3daf520e8ad"><ac:plain-text-body><![CDATA[ | [3-5] | any digit of 3, 4, or 5; | ]]></ac:plain-text-body></ac:structured-macro> |
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="67e47673-0add-48cd-81c8-936e33b37c1a"><ac:plain-text-body><![CDATA[ | [147] | any digit 1, 4, or 7; | ]]></ac:plain-text-body></ac:structured-macro> |
<2=011> | replace digit 2 with 011 when dialing. |
...
Note: | http://106.15.230.26/upfile/File/201804/11/Htek_IP_Phones_Dial_Plan_Guide_V4_4_24.pdf]. | ]]></ac:plain-text-body></ac:structured-macro> |
...
Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will dial out automatically after some time when you stop entering the number.
To configure Dial-Now Timeout via Web interface:
1. Click Webpage Setting → Preference
2. Fill the blank of Dial-Now Timeout: for example, 5(seconds). (0 means dial out immediately).
3. Click the button to save the configuration
...
No Key Entry Timeout means that when you enter the number, it will dial out automatically after some time when you stop enter the number.
To configure No Key Entry Timeout via Web interface:
1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example, 5(seconds). (0 means never timeout), you should press the send key the dial out the number.
3. Click the button to save the configuration.
...
Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number that can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via Web interface:
1. Click Setting→ Features→ Phone Lock
2. Enter the emergency services number (e.g.110,119,120) in the Emergency field,
3. Click to save the configuration.
...
When setting function keys, you need to set the label of the function keys. If the words are too long to show on the label, you can use this function to make labels scroll. Another approach is to set the labels to long label mode.
To configure Label Scroll via Web interface:
1. Click the Setting → Preference
2. Select Enable or Disable for Label Scroll.
3. Click for the setting.
...
Whether to show missed call notification on LCD
To configure Show Missed Calls via Web interface:
1. Click the Setting → Preference
2. Select Yes or No for Show Missed Calls.
3. Click for the setting.
...
Set the Web login timeout
1. Click the Setting → Preference
2. Set number 1~5000 min for Auto Logout Time.
3. Click for the setting.
...
This function is to allow reboot during the calls or not
1. Click the Setting → Preference
2. Set Enable or Disable for Reboot in Talking.
3. Click for the setting.
...
LCD can display message when IP conflict
1. Click the Setting → Preference
2. Set Enable or Disable for Detect IP Conflict.
3. Click for the setting.
...
Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial the call from all calls list
1. Click the Setting → Preference
2. Set Direct Mode or Select Mode for Redial Mode.
3. Click for the setting.
...
To enable Keypad Lock via Phone interface
1. Press Menu→ Settings→ Advanced Setting→ Phone Setting→ Lock
2. Press and key or Switch to change selected lock type: All Keys, Menu Key, Function Key, Lock & Answer
3. Press Save or OK key to save the configuration.
To disable Keypad Lock via Phone interface
1. Press Menu→ Settings→ Advanced Setting→ Phone Setting→ Lock
2. Press and key or Switch to change to choose Disable.
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Webpage
1. Click Webpage Setting → Features
2. To choose the Phone Lock.
3. To fill the Phone Unlock Pin and Auto Lock Time-Out
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click to save the configuration.
To Disable Keypad Lock via Webpage
1. Click Webpage Setting →Features
2. To choose Disable for the Phone Lock.
3. To click to save the configuration.
...
In order to ensure safety in Call process, you can choose whether to hide DTMF
1. Click the Setting → Preference
2. Select On or Off for Suppress DTMF Display.
3. Click for the setting.
...
In order to ensure safety in Call process, you can choose whether to hide DTMF
1. Click the Setting → Preference
2. Select On or Off for Suppress DTMF Display Delay.
3. Click for the setting.
...
If this option is enabled, the server needs to be authenticated before the phone agrees to synchronize.
1. Click the Setting → Preference
2. Set Enable or Disable for Check-Syn With Authenticate.
3. Click for the setting.
...
To configure action URL via Web interface:
1. Click Setting→ Action URL
2. Fill the needed values in the designated blank spaces.
3. Click to save the setting.
Click Action URL for more how to use, or check on www.htek.com
...
This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via Web interface:
1. Click Setting→ Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature from the Disable Keys to Enable Keys field by 
. moves the Disable key to Enable field. 
moves the Enable key, and it will back to Disable field.
5. Click 
or 
to change to position or each feature.
6. Click to save the configuration.
Note: |
...
For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via Web interface:
1. Click Function Keys→ Programmable Keys
2. Select the desired Key to set.
3. Click to save the setting.
4. By clicking 
, all setting of the keys will be back to default.
...
There are three ways to dialing a call: Handset, Headset and Hands-free loud speaker.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press 
or or press the send soft key, then the call is sending.
To place a call by Headset:
1. Press the ( light is Green),
2. Enter the desired number.
3. Press or , or press the Send soft key, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting → Preference
2. HeadSet Priority → Enable
3. Ring Device for HeadSet → User Headset
4. Click to save the setting.
5. Press
Placing a call by hands-free speakerphone
1. Press the 
, or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press or press the Send soft key, then the call is sending.
To place a call by call history or Directory via Phone interface.
1. Press the History /Directory soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key, then the call is sending.
Note: |
...
Here shows to end a call during three modes:
To end a call by Handset
Press the End Call soft key or hang up the handset, or press 
To end a call under Headset Mode
Press the End Call soft key or press 
, or press .
To end a call under hands-free speakerphone Mode
Press the End Call soft key or press , or press .
Note: |
...
To redial the last placed call from the IP Phone:
Press directly when LCD is on the idle interface.
...
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset and now the conversation is built.
To receive a call by headset
Press and now the conversation is built.
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
...
There are two incoming call show modes for this phone:
1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting
To set incoming call show mode via Web interface:
1. Click setting→ preference
2. Select the desire mode for the incoming call show mode
3. Click to save the setting.
...
Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Web interface
1. To Click Profile → Advanced
2. To choose Yes for the Auto Answer.
3. To click SaveSet to save the configuration.
To Disable Auto Answer via Webpage
1. To Click Profile → Advanced
2. To choose No for the Auto Answer.
3. To click SaveSet to save the configuration.
...
When using the hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
1. Press Hold soft key or 
to hold the current call.
2. Press Resume soft key or to resume the call on hold.
To hold a call under headset mode:
1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or to resume the call on hold.
To hold a call during the speaker mode:
1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or to resume the call on hold.
...
NOTE: |
...
NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. |
...
This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press the Conference soft key, the call is placed on hold.
3. A enter the number of C and then press send soft key or .
4. C answering the call.
5. A press 
or the conference soft key, then A, B and C are now in a conference. (and now this is 3-way conference)
6. A press the Conference soft key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or .
8. D answering the call.
9. A press or the conference soft key, then A, B, C and D are now in a conference. (and now this is 4-way conference)
10. A press the Conference soft key, the call is placed on hold.
11. A enter the number of E and then press send soft key or .
12. E answering the call.
13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.
Note: |
...
This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu → Features → Call forward →Always Forward.
2. Press and to select the enable choice
3. Enter the Forward To number.
4. Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu →Features → Call forward →Busy forward.
2. Press and to select the enable choice.
3. Enter the Forward To number.
4. Press or Save soft key to save the configuration.
To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu →Features → Call forward →No answer forward.
2. Press and to select the enable choice
3. Enter the Forward To number and After Ring Times.
4. Press or Save soft key to save the configuration.
When the Forward feature is enabled, the Icon 
will display on Top of the LCD.
To configure Forward via Web interface
1. Setting → Features
2. Click On for the Always/Busy/No Answer
3. Fill the Target Number
4. Fill the After Ring Time
5. Click to save the configuration
To cancel the forward feature via Phone interface
1. Option 1: To press the 
key to disable the forward feature.
2. Option 2: Press Menu →Features → Call Forward →Always/Busy/No answer Forward
3. Press and to select the disable choice
4. Press or Save soft key to save the configuration.
To cancel the forward feature via Web interface
1. Setting → Features
2. Click Off for the Always/Busy/No Answer
3. Click to save the configuration
To configure dynamic forward
Forward an incoming call during the ringing.
1. When the phone is ringing, press Forward soft key.
2. Enter the forward number or select the desired number from Directory soft key (Precondition: local directory has one or more contacts).
3. Press or press the send soft key, then the call is forwarded.
Note: |
...
This feature allows you to dial the last phone call you received.
To configure the Call Return via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Call Return in the Type field.
3. Press or Save soft key to save the configuration
To configure the Call Return via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Call Return in the Type.
3. Click to save the configuration.
...
When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for call-back, as shown in figure
If you press the callback, the phone will dial the Callback phone number.
To configure the Call Back via Web interface
1. Click Setting →Features →Callback .
2. Fill the Callback phone number.
3. Click to save the configuration.
...
1. Click Setting → Features
2. Select Call Waiting: On and Call Waiting Tone: On
To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones
2. Change the Tone Time as you want (for example 3s)
...
Just enable the unknown/hidden caller feature, by enabling Anonymous call feature thereby the receiver won't be able to know who is calling them.
To configure anonymous call
1. Press Menu →Features →Anonymous Call →Account ID 1
2. Press and to select the enable choice in Anonymous Call filed.
3. Enter the Call On Code (optional), Call Off Code (optional).
4. Press or Save soft key to save the configuration.
To cancel anonymous call feature
1. Press Menu →Features →Anonymous Call
2. Press and key to select the disable choice in Anonymous Call filed.
3. Press or Save soft key to save the configuration.
...
When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).
To mute the call during a call (including a conference call)
1. Press the mute key 
, then the mute key glows green, and the LCD display 
2. To disable the mute function, press again.
...
When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon 
shown on the Top of the LCD on idle page.
To enable DND feature via Phone interface:
Press the DND soft key when the phone is idle, and then shown on the LCD.
To disable DND feature via Phone interface:
Press the DND soft key again, and then there is no on the LCD.
...
To configure Hot Line via Phone interface
1. Press Menu →Features → Hot Line
2. Enter the Number and delay time (as present, we support off hook auto dial).
3. Press or Save soft key to save the configuration
To configure Hotline auto dial via Web interface
1. Setting → Features.
2. Fill the number in the Hotline Number and Hotline Time-out.
3. Click to save the configuration.
Delete the hotline number and save the configuration, then now the Hotline auto dial is cancelled.
...
When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for Auto Redial, as shown in figure.
If you press OK, your LCD will prompt Auto Redial Interval and Auto Redial Times
To configure Auto Redial via Web interface
1. Click Setting →Features → Auto Redial
2. Select On or Off for Auto Redial.
3. Fill the number 1~300 seconds for the Auto Redial Interval.
4. Fill the number 1~300 times for the Auto Redial Times.
5. Click to save the configuration.
...
It works same as Line keys.
Line support three Mode (Default, lock and float)
Default mode: If there is an incoming call, the phone won't navigate to the set line key account page if the line key page is set as line type and current page is page four.
Lock mode: If there is an incoming call the line key set account will reflect on the same position on every page when the first page set as the line type.
Float mode: If there is an incoming call, the phone will navigate to the set line key account page if the line key page is set as line type and current page is page four.
To configure Line Feature via Web interface
1. Click Function Keys → Line Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
4. Click the button to save the configuration.
...
With this feature, you can dial one number by pressing the configured speed dial key.
To configure Speed Dial feature via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Speed Dial in the Type field.
3. Enter the targeted Number.
4. Press or Save soft key to save the configuration
Then the selected Line Key will work as Speed Dial.
To configure Speed Dial feature via Web interface
1. Click Function Keys → Line Key.
2. Select the wanted Line Key and set as Speed Dial.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the button to save the configuration.
...
You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the extension is busy or free.
1. When the extension you are monitoring is idle, the light is steady green.
2. When the monitored extension is ringing, the light is blinking red, press the BLF key to pick the phone up directly.
3. When the monitored extension is calling or in a conversation, the light is steady red.
To configure a BLF key via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example).
2. Select the targeted Line Key.
3. Press and key to select the BLF in the Type field.
4. Enter the targeted Value Number.
5. Press and key to select the Account ID.
6. Enter the Pickup Code.
7. Press or Save soft key to save the configuration
To configure a BLF key via Phone interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Extension.
6. Click to save the configuration.
Note: |
...
If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can see this message on the LCD, as shown in the following figure.
To configure Visual Alert for BLF Pickup via Web interface
1. Click Setting →Features →Call Pickup→ Visual Alert for BLF Pickup
2. Select Enable or Disable for Visual Alert for BLF Pickup.
3. Click to save the configuration.
...
If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can hear beep.
To configure Audio Alert for BLF Pickup via Web interface
1. Click Setting →Features →Call Pickup→ Audio Alert for BLF Pickup
2. Select Enable or Disable for Audio Alert for BLF Pickup
3. Click to save the configuration.
...
To configure BLF List via Web interface:
1. Login and click Account→Basic
2. Fill the Eventlist BLF URL and click to save the configuration.
3. To configure BLF List Keys
3.1 Click→ Function Keys→ Line Key
3.2 Select the BLF List in the Type Field.
3.3 Select Account
3.4 Click to save the configuration.
For more information, please check BLF List on www.htek.com .
...
This phone supports Voicemail, and when there is a message, the message 
will light green. Moreover, when you pick up the handset, or press speaker key, you will hear some faster busy tone.
To configure the Voice mail feature via Phone interface:
1. Press Menu →Messages →Voice Mail →Set Voice Mail.
2. Enter the Account No.1/2/3/4/5/6.../16.
3. Press or Save soft key to save the configuration
To configure Voice Mail Line Key via Web interface:
1. Click Function Keys → Line Key.
2. Select the wanted Key.
3. Enter the desired voicemail feature codes in the Value field.
4. Fill the Label name to be displayed on LCD.
5. Select the Account.
6. Click to save the configuration.
To configure a Voice mail key via Phone interface:
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example).
2. Select the targeted Line Key.
3. Press and key to select the Voice Mail in the Type field.
4. Enter the Value Number.
5. Press and key to select the Account ID.
6. Press or Save soft key to save the configuration
To leave a voice mail:
You can leave a voice mail when the receiver is busy or its inconvenient for them to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
To listen to voice mails:
When the phone interface prompts receiving new voice mail's icon, the power indicator LED flashes red(Setting→ Preference: Enable Voice Message Status) and the voice message button flashes green.
1. Pressing or the targeted Line Key to dial out the voice mail access code.
2. Follow the voice prompt to listen to voice mail.
To view the voicemail via Phone interface:
Press Menu→ Messages→ Voice Mail→ View Voice Mail.
The LCD screen displays the amount of new and old voice mails
Note: |
...
With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the PickUP in the Type field.
3. Enter the value.
4. Press and key to select the Account ID.
5. Press or Save soft key to save the configuration
Then the selected Line Key will work as Direct Pickup.
To configure Direct Pickup feature via Web interface
1. Click Function Keys → Line Key.
2. Select the wanted Line Key and set as Direct Pickup.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click to save the configuration.
...
With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pickup via Phone interface
1. Press Menu →Features →Function Keys→ Line Keys as Function Keys → Line Key2(for example)
2. Select the wanted Line Key.
3. Press and key to select the Group in the Type field.
4. Enter the group pickup code or the direct pickup code followed the desired phone number.
5. Press or Save soft key to save the configuration
To configure the Group Pickup via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Group Pickup in the Type.
3. Enter the group pickup code or the direct pickup code followed the desired phone number in the Value field.
4. Select the Account.
5. Click to save the configuration.
...
With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via Phone interface
1. Press Menu →Features →Function Keys→ Line Keys as Function Keys → Line Key2(for example)
2. Press and or press Switch soft key to select the Call Park.
3. Select the Account ID.
4. Enter the call park code in the Value field
5. Press or Save soft key to save the configuration
To configure the Call Park via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select call park in the Type.
3. Enter the call park code in the value field.
4. Select the Account.
5. Click the button to save the configuration.
For More information for Call Park, please see: Call park note on www.htek.com/
...
When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the intercom in the Type field.
3. Enter the intercom codes followed by desired number.
4. Select the Account ID.
5. Press or Save soft key to save the configuration
Then the selected Line Key will work as intercom.
To configure Intercom feature via Web interface
1. Click Function Keys → Line Key.
2. Select the wanted Line Key.
3. Enter intercom codes followed by desired number in the Value field.
4. Select the Account ID
5. Click the button to save the configuration.
If you want to achieve the intercom feature, you must enable the "Allow Auto Answer by Call-Info"
1. Click Profile
2. Select the desired profile from the pull-down list of Profile in the Profile field.
3. Click Advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the button to save the configuration.
Note: |
...
If this option is enabled, when there is an active call and an incoming intercom call arrives, the previous call will be put on hold and the intercom call will be answered
1. Click the Setting → Preference
2. Set On or Off for Intercom Barge.
3. Click for the setting.
Note: |
...
When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Web interface
1. Click Setting→ Preference
2. Select On for Keypad DTMF Tone.
3. Click to save the configuration.
To configure the DTMF via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the DTMF in the Type field.
3. Enter the value with the Desired DTMF number
4. Press or Save soft key to save the configuration
To configure the DTMF via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select DTMF in the Type.
3. Fill the value with the Desired DTMF number.
4. Click the to save the configuration.
...
If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Prefix in the Type field.
3. Enter the value with number that you want to set as prefix
4. Press or Save soft key to save the configuration
To configure the Prefix via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Prefix in the Type.
3. Fill the value.
4. Click to save the configuration.
Then when you press this key, the set value is input directly.
...
When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local group via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Local Group in the Type field.
3. Press or Save soft key to save the configuration
To configure the Local Group via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Key and select Local Group in the Type.
3. Click to save the configuration.
Then you can press the local group key to quickly access the pre-defined contact group in the local directory.
...
When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML group via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the XML Group in the Type field.
3. Press and key to select the Account ID.
4. Press or Save soft key to save the configuration
To configure the XML Group via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Key and select XML Group in the Type.
3. Select the Account.
4. Click to save the configuration.
...
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the LDAP in the Type field.
3. Press or Save soft key to save the configuration
To configure the LDAP via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Key and select LDAP in the Type.
3. Click to save the configuration.
...
You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the XML Browser in the Type field.
3. Filled the access URL for xml browser
4. Press or Save soft key to save the configuration
To configure the XML Browser via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Key and select xml browser in the Type.
3. Filled the access URL for xml browser (e.g.: http://192.168.0.106/XMLBrowser/TextMenu.xml)
4. Click button to save the configuration.
...
When using the BroadSoft Group feature, by just pressing the key you can enter the Broadsoft Contacts interface its fast and convenient.
To configure the Broadsoft group via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Broadsoft Group in the Type field.
3. Press or Save soft key to save the configuration
To configure the Broadsoft group via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Key and select Broadsoft group in the Type.
3. Click the button to save the configuration.
...
The Htek IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as .
To configure the Conference via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Conference in the Type field.
3. Press or Save soft key to save the configuration
To configure Conference via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Conference in the Type.
3. Click the button to save the configuration.
...
If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward interface and you can set the Forward to number, then when there is any call to that number it will be forwarded to the set number automatically.
To configure the Forward via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Forward in the Type field.
3. Enter the Number to forward to.
4. Press or Save soft key to save the configuration
To configure Forward via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Forward in the Type.
3. Enter the Value with the number you want to forward to.
4. Click the button to save the configuration.
...
You are able to configure the key as a transfer key to perform the Attended/Semi-Attended Transfer.
To configure the Transfer via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Transfer in the Type field.
3. Enter the Number to transfer to
4. Press or Save soft key to save the configuration
To configure Transfer via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Transfer in the Type.
3. Enter the Value with the number that wanted transfer to
4.Click the button to save the configuration.
...
The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.
To configure the Hold via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Select the wanted Line Key.
3. Press and key to select the Hold in the Type field.
4. Press or Save soft key to save the configuration
To configure Hold via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Hold in the Type.
3. Click the button to save the configuration.
...
With this feature, when you have an active call, you can listen using Handset and Free-speaker, but only can use the handset to speak.
To configure the Group listening via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Group Listening in the Type field.
3. Press or Save soft key to save the configuration
To configure Group listening via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Group Listening in the Type.
3. Click to save the configuration.
...
If the key is configured as DND key, allows you to activate the DND function immediately when you press it and the phone will reject all incoming calls automatically. Press it again to deactivate DND mode.
To configure the DND via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the DND in the Type field.
3. Press or Save soft key to save the configuration
To configure DND via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select DND in the Type.
3. Click the button to save the configuration.
To enable DND feature
Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, then there is no DND icon on the LCD.
...
If the key is configured as Redial key, you can redial the last placed call from the IP Phone.
To configure Redial via Web interface
1. Click Function Keys →Line Key
2. Select the desired Key and select Redial in the Type.
3. Enter the Label displayed on LCD.
4. Click the button to save the configuration.
...
To send SMS via Web interface
1. Click Setting→ SMS
2. Select the Account (from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
To send SMS via Phone interface:
1. Click Menu→ Messages→ Text Message→ Set SMS
2. Enter the contents in the white field.
3. Press the Send button
4. Select the account in the From field (from which account the SMS sent)
5. Enter the target number in the To field (to which account the number sent)
6. Press the Send button.
...
With record feature, you can record your calls by pressing the record key .
To configure the record via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Record.
3. Press or Save soft key to save the configuration
To configure the record via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Record in the Type.
3. Click the button to save the configuration.
Note: |
...
The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via Phone interface
1. Press Menu →Features →Function Keys→ Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the URL Record.
3. Press or Save soft key to save the configuration
To configure the record via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select URL Record in the Type.
3. Click the button to save the configuration.
...
With this feature, you can call a paging group directly.
To configure the paging via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Paging.
3. Enter the paging code followed the number.
4. Press and key to select the Account ID.
5. Press or Save soft key to save the configuration
To configure the Paging via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Paging in the Type.
3. Enter the paging code followed the number.
4. Select the Account.
5. Click the button to save the configuration.
...
Htek IP Phone supports "Shared Call Appearance" by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered in the group.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Account" → "Advanced" on the webpage and set the line to "Shared Line" and "SIP Server Type", and configure the line key or Line Key as "line" type with the desired account on webpage or LCD. If the user requires more shared call appearances, the user can configure multiple line keys (Function Keys→ Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on shared line can be placed on hold or barged in.
To configure the line key as line via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Line in the Type field.
3. Press and key to select the Account ID.
4. Enter the Label
5. Enter the Value
6. Press or Save soft key to save the configuration
To configure the line key as line via Web interface
1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the button to save the configuration and then restart.
Note: |
...
The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Public Hold.
3. Press or Save soft key to save the configuration
To configure public hold via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Public Hold in the Type.
3. Click the button to save the configuration.
...
The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.
To configure the Private hold via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Private Hold.
3. Press or Save soft key to save the configuration
To configure private hold via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Private Hold in the Type.
3. Click the button to save the configuration.
...
Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee. A primary motivation for Hot Desking is cost reduction. This feature is regularly used in places where all employees are not in the office at the same time, or not in the office for a very long time, which means their personal offices are often vacant, consuming valuable space and resources.
You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, which allows many users to share the phone resource in different times. To use this feature, first you need to configure a Hot Desking key in the advance settings.
This feature is supported on the version 1.0.3.82 or later
To configure the hot desking via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Hot Desking.
3. Enter the display name in the Label field.
4. Press or Save soft key to save the configuration
To configure the hot desking via Web interface:
1. Click Function Keys →Line Key.
2. Select the desired Key and select Hot Desking in the Type.
3. Select the desired account from the pull-down list of Account field.
4. Click the button to save the configuration.
To use the Hot desking feature on the user interface:
1. Press the Hot desking key when the IP Phone is idle.
2. Enter the Extension number and password
3. Click Save soft key
You can see the account information which has changed.
Note: |
...
ACD feature is often used in offices for customer service, such as call center. The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of the different personnel at the earliest point. The ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, first you should configure an ACD key in the advance settings.
To configure the ACD via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2.Press and key to select the ACD.
3. Enter the label in the Label field.
4. Select the desired account in the Account ID field.
5. Press or Save soft key to save the configuration
To configure the ACD via Web interface:
1. Click Function Keys →Line Key.
2. Select the desired Key and select ACD in the Type.
3. Enter the label in the Label field.
4. Select the desired account from the pull-down list of Account field.
5. Click the button to save the configuration.
Note: |
...
You can use this key feature to configure auto provision and network parameters quickly.
This feature is supported on the version 1.0.3.82 or later
To configure the zero touch via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2(for example)
2. Press and key to select the Zero Touch
3. Press or Save soft key to save the configuration
To configure the zero touch via Web interface:
1. Click Function Keys →Line Key.
2. Select the desired Key and select Zero Touch in the Type.
3. Click the button to save the configuration.
To use the zero touch feature on the user interface:
1. Press the Zero Touch key when the IP Phone is idle.
2. Press the OK soft key and the IP Phone will enter the WAN Port interface; you can change the WAN Type by pressing the Navigation keys.
3. Press the Next soft key to enter Network interface, then you can configure some information.
4. Press the Next soft key again, you can configure auto provision information.
5. When you finish the setting, you can press the OK to accept the changes.
Note: |
...
You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address/addresses without involving SIP signaling. You can configure the phone to receive an RTP stream from pre-configured multicast listening address/addresses without involving SIP signaling. You can specify up to 10 multicast listening addresses.
...
To configure a multicast paging key via Phone interface
1. Press Menu →Feature →Line Key →Line Key2?e.g.?
2. Press and or switch key to select the Multicast Paging in the Type field.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
4. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
5. Press or Save soft key to save the configuration
To configure a multicast paging key via Web interface
1. Function Keys→ Line key?
2. Select the desired Key and select Multicast Paging in the Type.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
4. Click the button to save the configuration.
Sending RTP Stream:
Press the multicast paging key when the phone is idle.
The phone sends RTP to a preconfigured multicast address (IP: Port). Any phone in the local network then listens to the RTP on the preconfigured multicast address (IP:Port). For both sending and receiving of the multicast RTP, there is no SIP signaling involved.
The multicast paging key LED illuminates solid green.
...
You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address/addresses without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field:
- 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.
- Disabled: The voice call in progress will take precedence over all incoming paging calls.
Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec:
You can only configure the codec via Web interface.
To configure multicast codec key via Web interface
1. Click Directory → Multicast Paging:
2. Select the desired codec from the pull-down list of Multicast Codec
3. Click the button to save the configuration.
To configure multicast listening addresses via Web interface:
1. Click Directory→ Multicast paging.
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address/addresses and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field.
6. Click button to save the configuration.
Note: |
...
Htek IP Phone Model UC926E supports the Bluetooth feature.
The Model UC926E connects to a wide range of Bluetooth Headset, compatible with Bluetooth specification V4.0 and backwards compatible with 1.1, 1.2, 2.0 and 3.0.
How to Enable headset mode?
To configure the headset mode via Phone interface:
1. Find Menu then navigate as follows:
Menu→ Settings→ Basic Setting→ Headset:
2. Enable the Headset Priority
3. Choose the "Use HeadSet" or "Speaker&Headset" from "Ringer Device For Headset" option
4. Press the save button to save the configuration.
To configure the headset mode via Web interface:
1. Login the phone's webpage (Username: admin, Password: admin)
2. Setting→ Preference. Enable the Headset priority. Choose the "Use HeadSet" or "Speaker&Headset" from "Ringer Device For Headset" option.
3. Click the "SaveSet" button to save the configuration
To enable the headset mode:
1. Press the headset key on phone's during the idle status when you accomplish the above-mentioned configuration.
2. Headset icon will display on phone status bar.
How to Activate Bluetooth?
To activate Bluetooth via Phone interface:
1. Find Menu then navigate as follows:
Menu→ Settings→ Basic Setting→ Bluetooth:
2. Press the save button to save the configuration
3. You will see the Bluetooth icon on phone's homepage status bar during the idle status. (This icon means that phone has no pair the Bluetooth device)
How to Pair the Bluetooth Headset to the Phone?
Open the Bluetooth pairing mode on Bluetooth headset:
1. Turn on the Bluetooth headset.
2. Long press the multifunction key on the Bluetooth headset until the indicator LED alternately flashes red and blue.
The Bluetooth headset is in pairing mode.
How to scan the Bluetooth headset device on phone interface:
1. Select "Paired Bluetooth Device". Press the "Scan" button on phone interface:
2. The phone will enter the scan interface.
The phone starts searching for Bluetooth headsets within the working range of 10 meters (32 feet).
3. All detected Bluetooth headsets will display on the phone:
4. Choose the desired Bluetooth Device from the list and connect to it:
5. If the Bluetooth Device is connected/paired successfully, you will see the "Connect Success!" and connected successfully icon;
If you want to disconnect with this Bluetooth device, you can press the "Enter" button, then press the "Disconnect" button.
If you want to delete the Bluetooth device, please press the "Delete" or "Delete all" button, then Bluetooth device will be deleted.
6. When you back to idle interface, you will see the connected successfully icon:
How to edit device information?
How to edit device information on phone interface:
1. Find Menu then navigate as follows:
Menu→ Settings→ Basic Setting→ Bluetooth: Edit Device Information.
2. Press the enter button, you can edit the Device Name:
Note:
The phone must be in the headphone mode to normally use the Bluetooth function.
Answering Calls
How to answer an incoming call?
With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to answer an incoming call.
How to adjust the earphone volume during a call?
With the Bluetooth headset paired, you can do the following:
- Press the Volume Up key on the Bluetooth headset to increase the volume.
Press the Volume Down key on the Bluetooth headset to decrease the volume.
- Press the Volume Up key on the phone to increase the volume.
Press the Volume Down key on the phone to decrease the volume.
How to Ending Calls?
To end a call:
With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to end a call.
...
Our new model UC926E supports the Wi-Fi feature which allows users to experience the flexible deployment. When the Wi-Fi feature is enabled, the IP phone will automatically scan the available wireless networks. All the available wireless networks will display in scanning list on the LCD screen. The Wi-Fi feature can be configured in two different ways: Manual and Provision.
...
Wifi can be manually configured by phone, so that users can add wifi according to their own situation.
How to Enable Wi-Fi feature of the UC926E?
Enabling Wi-Fi feature via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi.
Press the Switch button to switch to the Manual Mode and enter.
2. Press the Switch button to turn on Wi-Fi feature.
3. Press the Save button to save the configuration.
How to Connect the UC926E To an Available Wireless Network?
Connect to an available wireless network via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi: Available Network(s)
2. Press the Enter button, you will see many available wireless networks:
3. You can press the "scan" button to scan the wireless network
4. You can press the "Detail" button to view a wireless network's detail information.
5. Choose desired wireless network and then press the "Connect" button:
6. You must enter the wireless network's password:
7. If the wireless network's password is correct, the wireless network will connect successfully:
How to view Wireless Network status?
1. You will see the wireless network connected successfully icon when phone connects wireless network successfully and back to idle interface:
2. You can see the wireless network' detail information as follow: Menu→ Status→ Information:
Or as follow:
Menu→ Settings→ Basic Setting→ Wi-Fi: wireless status:
How to Disconnect Wireless Network?
Disconnect wireless network via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi: The Storage Network:
2. Press the "Disconnect" button to disconnect this wireless network:
How to Manually add a Wireless Network?
Add a Wireless Network Manually via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi: The Storage Network:
2. Press the "Add" button to add a wireless network:
Select a Security Mode
Enter the desired wireless network (SSID)
If the wireless network is secure, please enter its password in the password field.
3. Press the "Save" button to save the configuraion:
You can choose this wireless network to connect it.
Note:
Contact your network administrator for the Wi-Fi password.
How to Disable Wi-Fi feature?
To disable the Wi-Fi feature via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi:
2. Press the Switch button to turn off Wi-Fi feature
3. Press the Save button to save the configuration.
...
Provision can be assigned to the phone in batches, which can be used in provisioning a large number of IP Phones to access the same Wi-Fi. Provision can be configured using the configuration file or phone. For more details, you can refer to Htek_IP_Phones_Administrator_Guide_V4_4_24.
To configure the Wi-Fi type via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi.
Press the Switch button to switch to the Provision Mode and enter.
2. Press and or press Switch button to turn on Wi-Fi feature
3. Select Security Mode→ Enter the SSID value for Wi-Fi→ Enter WPA Share Key value.
Note:
When you connect the Ethernet cable, you can enable the Wi-Fi feature. But you have to disable the Wi-Fi feature if you want to use the wired network. Wi-Fi that is designated by the server will override the user-defined Wi-Fi.
...
To set Factory Reset via Phone interface
1. Press Menu → Settings → Advanced Setting (default password: admin) → Phone Setting → Factory Reset
2. Press OK soft key in the warning page.
To set Factory Reset via Web interface
1. Click Management → Upgrade
2. Click 
and then confirm the setting.
...
To use pcap via Web interface:
1. Click Management→ Tools
2. Click Start and then operation the phone
3. When finish the operation, click Stop and then click Export.
4. Then you'll get the Pacp captures.
...
To download system log via Web interface:
1. Click Management→ Configuration
2. Click 
of the system Log
3. Then you'll get a tgz file: syslog.tgz.
.
...
To upgrade via HTTP, the "Management"→ "auto provision" → "Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Htek
e.g. www.mycompany.com:5688/fm/ Htek
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "http://192.168.0.254/fm/fw926E.rom on localhost by browser" to verify the HTTP Server. If visiting "http://192.168.0.254/fm/fw926E.rom on another computer and it not prompted to download fw926E.rom file on this computer, please check if the firewall is on or off (Suggest you turn off the firewall).
To configure the server path via Web interface:
1. Click Management→ Auto provision:
2. Select the upgrade mode in the Upgrade Mode field
3. Enter the Firmware Server Path and Config Server Path (192.168.0.254 is HTTP server).
4. Enter the HTTP server's username and password (optional).
5. Click the button to save the configuration.
6. Restart the UC926E, IP Phone will restart and auto-get firmware files from HTTP server.
NOTES:
- Htek recommends end-user use the Htek HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
- Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC926E will attempt to retrieve the new image files by downloading them into the UC926E's SDRAM. During this stage, the UC926E's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC926E will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
- Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
- Htek's latest firmware is available at www.htek.com → Support → Document & Firmware.
- Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.
To upgrade manually via the Web configuration interface
1. Click Management → Upgrade
2. Click 
or the blank.
3. Select the firmware (fw926E.rom) and then click 
.
...
To download configuration file
1. Click Management → Configuration →Configure File
2. Click the 
or 
, then you can get a file: cfg.bin or cfg.xml
To Restore a configuration file
1. Click Management → Configuration →Configure File
2. Select the xxx.bin or xxx.xml file, and then Click the 
or 
, then IP Phone will reboot.
...
- Ensure your phone is properly plugged into a functional AC outlet.
- If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead.
- If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information.
- Check if the power LED is on to ensure that the phone is powered on.
...
To resolve:
- Ensure that the Ethernet cable is plugged into the right port on the phone and the Ethernet cable is not loose.
- Ensure that the switch or hub in your network is functioning well.
- If the problem still persists, Contact your system administrator for more information.
...
To resolve:
- Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to the phone installation section.
- Check whether dial tone is present on one of the audio modes.
- Switch between the Handset, Headset (if you have) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
- If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.
...
You can set the tone on web interface:
...
...
- Ensure the Bluetooth headset is turned on.
- Ensure the Bluetooth headset is in pairing mode, when the phone is searching for Bluetooth headsets.
...
- Check the battery level. If the battery level is low, charge the Bluetooth headset.
- Ensure the Bluetooth headset and the phone are within the working range of 10 meters (32 feet) and there is no obvious interference (walls, doors, etc.) between them.
...
- Bluetooth headset industry rules is not possible to achieve off-hook, but the Bluetooth headset can be achieved to answer the phone, double-click the answer key to call back, hang up the phone and other operations
...
- If the network is secure, ensure the entered password is right.
- Ensure your gateway/router enables the wireless network feature.
- Reboot your gateway/router.
- Turn off the Wi-Fi feature on the IP phone and then turn it on again.
...
- Ensure the IP phone and your gateway/router are within the working range and there is no obvious interference (walls, doors, etc) between them.
...
- Click Management→ Configuration→
...
- Click Management→ Trusted CA
...
- Click Management→ Server CA
...
- For Vlan information, please click VLAN
...
- For LLDP information, please click VLAN
- VLAN Notes including:
1. Voice VLAN
2. Major Benefits of Using VLANs
3. VLAN discovery method on Htek ip phones
4. LLDP Feature on Htek IP Phones
5. Supported TLVS of IP Phones
6. Configuring LLDP Feature
7. DHCP VLAN
8. Open the DHCP VLAN on the Htek IP Phones
9. VLAN under Bridge Mode
10. VLAN underNAT Mode
...
...
...
- Click Make Ring Tones
...
- Click Open VPN Guide
...
...
- Click Redundancy Server
...
- Click AP Phonebook
...
- Click Documents Guide, you can get all tech files.