Htek IP Phones Integrated with
Vodia Configuring Guide
V1.0
Table of Content
About This Guide
In This Guide
Summary of Changes
Getting Started
Initialization
Status
Automatic Provisioning of Htek Phones
Steps Before Provisioning
Configuring the Domain Settings
Configuring the Extension(s)
Provisioning
Open MAC Provisioning
Provisioning via RPS
Provisioning via DHCP Option
Htek Phone Settings for Auto Provisioning
Customize Phone Config Template
Operating Instructions
Vodia Integrated Feature
Web Attendant Console
Extension Monitoring
Call Controls
Park Orbits
Creating a Park Orbit
Configuring a Park Orbit
Auto Attendants
Creating an Auto Attendant
Configuring an Auto Attendant
Buttons
Creating a Button Profile
Add and Map Buttons
Assigning Button Profile to an Extension
Conference Rooms
Creating a Conference Room
Configuring an Ad Hoc Conference
Forward
Configuring Forward via Vodia Management Console
Transfer
Operating Instructions
Hunt Groups
Creating a Hunt Group
Configuring a Hunt Group
Factory Resetting and Upgrading
Factory Resetting
Upgrading
Troubleshooting
Why is the phone LCD screen blank?
Why does the phone display "Network Unavailable"?
How to obtain the MAC address of a phone when the phone is powered off?
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About This Guide
Thank you for choosing the Htek IP phones, which are exquisitely designed to provide basic phone features plus advanced business features, such as Call Park, Call Pickup, Intercom and Enhanced Monitor Extension over IP network.
The purpose of this guide is to serve as a basic guidance for auto-provisioning. Htek IP phones with Vodia phone system, including:
• Htek 8 Series: UC862, UC842, UC803P, UC802P.
• Htek 9 Series: UC926, UC924.
NOTE:
- The configuration process outlined in this guide applies to Htek SIP IP phones.
- Firmware version x.0.4.2 or later and Vodia server running version V58 or later.
- The configuration process described in this guide take the Htek UC924 as an example.
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Topics provided in this guide include:
• Chapter 1 Getting Started
• Chapter 2 Automatic Provisioning of Htek Phones
• Chapter 3 Vodia Integrated Features
• Chapter 4 Factory Resetting and Upgrading
• Chapter 5 Troubleshooting
Summary of Changes
• V1.0 (2017-08-16): Providing a basic guidance for auto-provision Htek IP phones with Vodia
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phone system.
Getting Started
This chapter will show you the basic process of phone's start-up and instructions of the way to get the basic information of the phone. Topics include:
• Status
Initialization
After your IP phone has been powered up, the system boots up and performs the following steps:
The IP phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting".
And then show "Initializing" during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please wait…" after initialization.
By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
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