3CX Firmware Upgrade Strategy Introduce

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The firmware upgrade strategy on the 3CX Platform is as follows:

1. Every 2 hours 3CX downloads the applicable latest firmware for IP phones mapped to extensions.

2. IP phones not running the latest firmware are highlighted in red in the “Phones” function.

3. To upgrade the firmware, select one or more phones and click the “+Firmware” button.

4. Confirm the phone’s firmware from the upgrade list and click “Upgrade”.

5. The firmware is uploaded to the phone, possibly rebooting the phone several times.

The latest firmware of the phone will be downloaded when you click “Upgrade” on the Phones page, or you click “Download” on the Updates page.

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How to upgrade firmware on 3CX manually

Steps

1. Confirm the Firmware Server Path parameter of the phone is the URL of 3CX.
   It should be like this http://192.168.0.68:5000/provisioning/ra9l8e1imt/firmware/htek.

2. Delete the roms in firmware_new

3. Download the firmware from 3CX or Htek, and also download the convert firmware if it is needed.

4. If the phone need to upgrade to the convert firmware first, put the conversion firmware to firmware alone.

5. Reboot the phone to upgrade to the convert firmware.

6. Put the final firmware to the firmware after you confirm the phone has been upgrade to the convert firmware.

7. Reboot the phone again to upgrade to the final firmware.

Recently big difference firmware

The recently Latest firmware of 3CX is 2.0.6.5.30.

Recently big difference is from version < 2.0.4.8.16(20220207) to version > 2.0.4.8.16(20220207). So

You could download the convert version 2.0.4.8.16(20220207) is the convert version.You could download it from from the below link:

http://fm.htek.com/rs/fw/elpis/3cx/Firmwarefw_3CX3cx_5IN9_2.0.4.8.16_20220207.zip 

If you have any further issue, please contact Htek Support Team (support@htek.com), thanks.

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