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When you encounter the sound quality problem while using the phone, please do the following troubleshooting:
1. Try to change the curve of the phone handles handset of both the calling caller and called parties and then test again.

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2. Check if the connection between the phone handle handset and the curve of both the calling caller and called parties is normal.

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3. The sound quality problem occurs during the call, immediately switch from the handle handset mode to the hands-free speaker mode or switch from the hands-free speaker mode to the handle mode handset mode to check whether there is a problem with the sound quality.

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