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For example, edit softkeylayout.xml and replace the location of Mute and Conference in the "talk" state.

Then provision the edited softkeylayout.xml file to the phone.

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Default softkeylayout.xml file:

Code Block
<?xml version="1.0" ?>
<Softkey>
    <CallIn>
        <Enable>
            <Key Type="DSSKey" />
            <Key Type="Answer" />
            <Key Type="Forward" />
            <Key Type="Silence" />
            <Key Type="Reject" />
        </Enable>
    </CallIn>
    <Talk>
        <Enable>
            <Key Type="DSSKey" />
            <Key Type="Mute" />
            <Key Type="Hold" />
            <Key Type="Transfer" />
            <Key Type="Conference" /> 
            <Key Type="Hangup" /> 
            <Key Type="Dialpad" />
            <Key Type="Video" />
            <Key Type="NewCall" />
        </Enable>
    </Talk>
    <Conferenced>
        <Enable>
            <Key Type="DSSKey" /> 
            <Key Type="Mute" />
            <Key Type="Hold" />
            <Key Type="Split" />
            <Key Type="Conference" />
            <Key Type="Hangup" />
            <Key Type="Dialpad" />
            <Key Type="NewCall" />
        </Enable>
    </Conferenced>
</Softkey>

Supported states and buttons:

Status

Button

Incoming Call (CallIn)

DSSKey,Answer,Forward,Silence,Reject

During the Call (Hold/Talk)

DSSKey,Mute,Hold,Transfer,Conference,Hangup,Dialpad,Video,NewCall, Gpark, Dpark

Conferenced (Conferenced)

DSSKey,Mute,Hold,Split,Conference,Hangup,Dialpad,NewCall