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Intercom allows you to play announcements to a single extension. The called extension can hear the broadcast without off-hook.
Paging is used to broadcast to a paging group. So you need to create a paging group first.
How to Configure
1. Intercom
Auto Provisioning→Edit Device→LineKey/Memory Keys Settings.
You can configure a LineKey or a Memory Key as "Intercom" and fill "*5+extension number" in the Value blank.
Click "Save", then "Reboot phone now?" will be shown. Click "Yes" to provision the phone.
After rebooting, the phone will apply the configuration.
2. Paging
Setting→PBX→Call Features→Paging/Intercom
Click on Add, choose the member from the Available list and join them to the Selected list.
There are two call modes for the paging group.
- 1-Way Paging: All the members can only hear the voice of the initiator.
- 2-Way Intercom: All the members can talk and listen to each other.
Tip: You might see the option *Answer. If you have checked this option, once someone press *** on his IP Phone, a dialogue will be established with him and the initiator, along the other members will all automatically exit the Paging.
How to Use
Press the Intercom key or the Paging key, or dial the feature code + extension number.