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To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. 

Getting Started

Packing List

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  1. Press Menu→Setting→Advanced settings(default password:admin)→Accounts 
  2. Select the desired account 
  3. Select Enable for Account active 
  4. Filled the SIP Server 
  5. Filled the Failover SIP server if need (Optional) 
  6. Filled the Outbound Proxy (Optional) 
  7. Filled the SIP User ID, Authenticate ID 
  8. Filled the password, Name (shown on LCD) and Ringtone. 
  9. Press Save to save the configuration. 
    Image RemovedImage Added

Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|" 
To register via web interface: 

  1. Login webpage and Click Account→Basic
  2. Select the desired Account
  3. Select Yes for Account Active
  4. Filled the Primary SIP SERVER and other account information
  5. Click to save the configuration.

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Name

Description

1. Date&Time

It shows the phone's time & date. For Date&time setting, see Time&Date

2. Notice

It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Memory Line Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". More to see Programmable Key

5. Default Account

This shows the current use account. User can use to change the default use account.

6. Wallpaper

This shows the backgrounds picture. You can also change it. For more information you can refer to Wallpaper.

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Item

Description

LCD screen

To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 3 accounts

  1. Steady green: idle interface, during a call..
  2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.
Up arrow key: To move up of the selection shows on the screen.
Right arrow key: To move right of the selection shows on the screen.
Left arrow key: To move left of the selection shows on the screen.
Down arrow key: To move down of the selection shows on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.

Mute key

1. To mute the voice during the call (green light).
2. To un-mute the call.

Conference

To place a conference call

Line Keys

To be configured as different function as:

  1. Line
  2. Speed Dial
  3. BLF
  4. BLF List
  5. Voice mail
  6. Direct Pickup
  7. Group Pickup
  8. Call Park
  9. Intercom
  10. DTMF
  11. Prefix
  12. Hold
  13. Conference
  14. DND
  15. Redial
  16. Transfer
  17. SMS
  18. Hot-desking
  19. Call Return
  20. Paging
  21. Record
  22. Shared Line
    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered
  23. Hot desking
  24. ACD
  25. Zero Touch
  26. Multicast paging

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number.
To act as send key.

Volume


To decrease the volume.

To increase the volume.

Hold

To hold or to resume a call during a conversation.

Information

To show the accounts status and some other relevant information.

Transfer

To transfer a call to a third party.
To enable or disable Forward feature during the idle page.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

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Line Key Function Overview

Line

Speed Dial

BLF

BLF List

Voice Mail

Direct Pick Up

Group Pick Up

Call Park

Intercom

DTMF

Prefix

Local Group

XML group

LDAP

XML Browser

Broadsoft group

Conference

Forward

Transfer

Hold

Group Listening

DND

Redial

Call Return

SMS

Record

URL Record

Paging

Shared Line

Public Hold

Private Hold

Hot Desking

ACD

Zero Touch

Multicast Paging

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  1. Get the IP address: Press Menu →Status →Information.
  2. Input the IP Address in the web browser.
  3. Input the user name (default is admin), password (default is admin).
  4. Login successfully.

Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not "5060", then "SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".

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  1. Management → Password
  2. Fill the value
  3. Click to save the configuration.
     

Note:
When you use the web interface: user name: admin password: admin(default)

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  1. Click Network→Basic
  2. Select the desired Type: DHCP, Static or PPPoE
  3. Filled the necessary information.
  4. Click the SaveSet and restart the phone.
     

Note:
Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

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To change the language via Web Interface
1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press to save the configuration.

Note:
All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.

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  1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
  2. Press or , or to change the Time zone.
  3. Fill the NTP server1, NTP Server2, and Daylight Saving.
  4. Press or Save soft key to save the configuration.
     

Note:
Press , all zone will show on the display, select the one you want and press save or confirm key to save the configuration.

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  1. Setting → Date &Time
  2. Select the necessary one.
  3. Press to save the configuration.
     

Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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  1. Click Setting→Preference.
  2. choose the Time-out as 1 min or 2/5/10/30 minute.
  3. Enter the desired value in the Text Logo field.
  4. Click Saveset to save the configuration.
    Image Modified

To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

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When you place a call from the contact, the phone idle screen will show the contact photo.

Note:
The format of the photo supported is jpg or bmp, and the size shoud be less than 128 *128

To import or export the contact list 

You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:

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For the LED status description, see: LED Instruction Power Indicator LED

Action URL

To configure action url via web interface:

  1. Click Setting→Action URL
  2. Filled the needed value in the necessary blank.
  3. Click to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com

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  1. Press or transfer soft key during the conversation, the call is on hold now.
  2. Enter the number that transfer to, and press the send soft key or .
  3. Start the second conversation, press or transfer soft key, then, transfer completed.

NOTE:
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile.

Semi-Attended Transfer

  1. Press or transfer soft key during the conversation, the call is on hold now.
  2. Enter the number transfer to, and then press , then you can here the ring tone.
  3. Press or the Tran soft key, and now the Semi-attended transfer completed.

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  1. When the phone is ringing, press Forward soft key.
  2. Enter the forward number.
  3. Press or press the send soft key, then the call is forwarded.

Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

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  1. Click Function keys → Line key.
  2. Select the desired Line key and select BLF in the Type.
  3. Enter the monitored phone number in the Value field.
  4. Select the Account ID
  5. Filled the Pickup code.
  6. Click the to save the configuration and then restart.

Note:
This feature is not available on all servers. For more information, contact your system administrator. After setting the BLF key, do not need to restart the phone.

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  1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example).
  2. Select the targeted Line key.
  3. Press and or press key to select the Voice mail in the type field.
  4. Enter the Value Number.
  5. Press and or press key to select the Account ID.
  6. Press or Save soft key to save the configuration

Note:
This feature is not available on all servers. For more information, contact your system administrator.

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  1. Click the account
  2. Select the desired account from the pull-down list of Account in the Account field.
  3. Click the advanced
  4. Enable the "Allow Auto Answer By Call-Info"
  5. Click the button to save the configuration.
     

Note:
This feature is not available on all servers. For more information, contact your system administrator.

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  1. Click Function keys → Line key.
  2. Select the desired Line or Memory key and select Record in the Type.
  3. Click the button to save the configuration.

Note:
Please contact the system administrator whether support this feature or not.

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  1. Click Function keys → Line or Memory key.
  2. Select the desired Line or Memory key and select Line in the Type.
  3. Enter the Value.
  4. Enter the Label.
  5. Select the Account ID
  6. Click the button to save the configuration and then restart.

Note:
This feature is not available on all servers. For more information, contact your system administrator.

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To upgrade via HTTP, the "Management"→"auto provision" →" Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Hanlong
e.g. www.mycompany.com:5688/fm/ Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

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  • Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
  • Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
  • Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
  • Hanlong's latest firmware is available at http://www.htek.com →Support→Firmware Download.
  • Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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  • Click Setting→Tones
  • Define the dial tone, ringing, busy tone…
  • For the tones, you can check with your system administrator.
  • More Click Tone Notes.

How to download XML Configuration?

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How to use Open VPN?

Provisioning Guide on Free PBX:

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All Documents