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How to Customize the Softkey Layout
on Htek IP Phones
Version 2.0.4.4.39
Apr. 2018
Table of Contents
Introduction
Compatibility
Softkey layout list
Edit the softkey layout file
Configure the softkey layout URL
Verify the softkey Layout feature
Introduction
Softkey layout is used to customize the soft keys at the bottom of the LCD screen to best meet users' requirements. It can be configured based on call states. In addition to specifying which soft keys to display, you can determine their display order. You can create a template about the softkey layout for the different call states.
Compatibility
Custom softkey layout feature is only supported on x.0.4.2 version and above.
Softkey layout list
The following table lists the soft keys available for IP phones in different states:
Call States |
|
|
|
Selected Soft keys(Enable) |
|
Unselected Soft keys(Disable) |
Dialing |
|
|
|
Send
IME
Delete
EndCall |
|
Empty
Call Switch
Directory
DPickup
Line
GPickup |
Connecting |
|
|
Connecting |
Empty
Empty
Empty
EndCall |
|
Empty
Call Switch |
|
|
|
SemiAttendTrans |
Transfer
Empty
Empty
EndCall |
|
Empty
Call Switch |
Ring Back |
|
Ring Back |
|
Empty
Empty
Empty
EndCall |
|
Empty
Call Switch
Callback |
|
|
SemiAttendTransBack |
|
Transfer
Empty
Empty
EndCall |
|
Empty
Call Switch |
Call Failed |
|
|
|
NewCall
Empty
Empty
EndCall |
|
Empty
Call Switch |
Call In |
|
|
|
Answer
Forward
Silence
Reject |
|
Empty
Call Switch |
Talking |
Talk
|
|
|
|
Transfer
Hold
Conference
EndCall
Security |
Empty
SWAP
Mute
Call Switch
NewCall
Recording |
|
Hold
|
|
|
|
Transfer
Resume
NewCall
EndCall |
Empty
Call Switch
Conference |
|
Held |
|
|
|
Empty
Hold
Empty
EndCall |
Empty
Call Switch
NewCall |
|
Pretrans
|
|
|
|
Transfer
Send
Delete
EndCall |
Empty
Call Switch
Directory
IME |
|
Conferenced |
|
|
|
Empty
Hold
Split
EndCall |
Empty
Call Switch
Mute |
Call Waiting |
|
|
|
Transfer
Answer
Reject
EndCall
NewCall |
|
Empty |
Edit the softkey layout file
The file's encode is UTF-8;
You can edit softkey in different states.
But you need to know the meaning of Labels
- "Enable" is selected softkey
- "Disable" is unselected softkey
- "Default" is default softkey (if you want to use the default softkey, you can reset to factory or press the "Reset to default" from IP Phone's webapage->Setting->Softkey Layout)
Softkey layout content as following:
<?xml version="1.0" ?>
<Softkey>
<Dialing>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Directory" />
<Key Type="Direct Pickup" />
<Key Type="Line Selection" />
<Key Type="Group Pickup" />
</Disable>
<Enable>
<Key Type="Send" />
<Key Type="IME" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Send" />
<Key Type="IME" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Default>
</Dialing>
<Connecting>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</Connecting>
<SemiAttendTrans>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</SemiAttendTrans>
<RingBack>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Callback" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</RingBack>
<SemiAttendTransBack>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</SemiAttendTransBack>
<CallFailed>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="NewCall" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="NewCall" />
<Key Type="Empty" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</CallFailed>
<CallIn>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
</Disable>
<Enable>
<Key Type="Answer" />
<Key Type="Forward" />
<Key Type="Silence" />
<Key Type="Reject" />
</Enable>
<Default>
<Key Type="Answer" />
<Key Type="Forward" />
<Key Type="Silence" />
<Key Type="Reject" />
</Default>
</CallIn>
<Talk>
<Disable>
<Key Type="Empty" />
<Key Type="SWAP" />
<Key Type="Mute" />
<Key Type="Call Switch" />
<Key Type="NewCall" />
<Key Type="Recording" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Hold" />
<Key Type="Conference" />
<Key Type="Cancel" />
<Key Type="Security" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Hold" />
<Key Type="Conference" />
<Key Type="Cancel" />
<Key Type="Security" />
</Default>
</Talk>
<Hold>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Conference" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Resume" />
<Key Type="NewCall" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Resume" />
<Key Type="NewCall" />
<Key Type="Cancel" />
</Default>
</Hold>
<Held>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="NewCall" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Empty" />
<Key Type="Cancel" />
</Default>
</Held>
<PreTrans>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="IME" />
<Key Type="Directory" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Send" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Send" />
<Key Type="Delete" />
<Key Type="Cancel" />
</Default>
</PreTrans>
<Conferenced>
<Disable>
<Key Type="Empty" />
<Key Type="Call Switch" />
<Key Type="Mute" />
</Disable>
<Enable>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Split" />
<Key Type="Cancel" />
</Enable>
<Default>
<Key Type="Empty" />
<Key Type="Hold" />
<Key Type="Split" />
<Key Type="Cancel" />
</Default>
</Conferenced>
<Callwaiting>
<Disable>
<Key Type="Empty" />
</Disable>
<Enable>
<Key Type="Transfer" />
<Key Type="Answer" />
<Key Type="Reject" />
<Key Type="Cancel" />
<Key Type="NewCall" />
</Enable>
<Default>
<Key Type="Transfer" />
<Key Type="Answer" />
<Key Type="Reject" />
<Key Type="Cancel" />
<Key Type="NewCall" />
</Default>
</Callwaiting>
</Softkey> |
IP phone support 3 ways to configure the softkey layout URL:
To configure the softkey layout URL via web interface:
- Login the IP Phone's webpage(admin/admin)
- Management->Auto Provision
- Enter the URL in the Softkey Layout URL field.
- Click the SaveSet button to save the configuration
Verify the softkey Layout feature
- Login the IP Phone's webpage->Management->Auto Provision
- Click the "Autoprovision Now" button.
- IP Phone will get the softkey.xml file from the specified URL:
- Enter Setting->Softkey Layout, checking the softkey which you custom.
Note:
If you disable the Custom softkey, IP Phone will not get the softkey.xml.
