Yeastar supports three types of Transfer: Blind Transfer, Attended Transfer, Semi-Attended Transfer.
Blind Transfer: transfer a call directly to another party without consulting.
Attended Transfer: transfer a call with prior consulting.
Semi-Attended Transfer: transfer a call once you have determined that the target is accessible.
There are two configurations of Transfer Key. The value is blank or the extension number of Transfer target.
1. The value is the extension number of Transfer target
This configuration applies that you do not have a fixed Transfer target. So you don't need to enter the transfer extension number when using.
Tip: This configuration is limited by Transfer Mode via DSSkey setting. And you cannot change the Transfer type when you use it unless you select another Transfer Mode here.
2. The value is blank:
This configuration is suitable for dynamically selecting the transfer destination. You can choose the Transfer type when you use it, but you need to manually enter the extension number.
1. Attended Transfer
2. Semi-Attended Transfer:
3. Blind Transfer