How to create an Override

Override Types

There are three types of overrides:

1. Brand Specific - Applies to all phones on all domains of the specific brand (manufacturer).

2. Domain Specific - Domain defaults will be applied to all devices in the specified domain, regardless of the brand

3. Device Specific - Device defaults will be applied only to a single device with a matching MAC address.

Note: Overrides can be used strategically due to the weighting of the types of overrides. Brand Overrides will be overwritten if you create the same override at the domain or device level. Domain Overrides will be overwritten if you create the same override at the device level. 

Brand (Manufacturer Level) Overrides

A brand override is supported for officially supported phone models, meaning custom profiles will not have options brand overrides. The brand override will apply to all phones of that associated model.

To create a brand override

1. In NDP, hover over 'Configurations' then 'Defaults' on the top left.

2. Select the specific brand where you want to apply an override universally.

   1. You will see default overrides which are applied globally across all phones on the platform. You can override these default Brand level overrides by applying your own.

3. Select 'Add'

4. Populate the Parameter, with the configuration line you want to apply without any spaces, equal sign, or value. Populate the value with the value of the override, without quotes. Add a useful description for your future reference.

This Brand override is an example of how you add firmware URL like P192="http://<endpoints-fqdn>/frm".

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5. Click Create, then you should see the override in alphabetical order on the brand override page for the brand you applied it for. You may have to scroll through multiple pages.

6. Reboot any phones that need to be updated with the override, making sure the phones know how to reach back out to NDP, or wait for them to get their regular sync from the provisioning server (depending on model).

Domain Overrides

A domain override will apply the configuration parameters to all devices within a domain.

To create a Domain Override

1. In NDP, hover over 'Configurations' then 'Defaults' on the top left.

2. Select 'Domain Specific'

3. Click the 'Add' button and select the domain where you want to apply the overrides.

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The overrides are space separated and should be in the format of Pcode="value"

4. Type or paste the desired override parameters into the provided space.

5. Reboot any phones that need to be updated with the override, making sure the phones know how to reach back out to NDP, or wait for them to get their regular sync from the provisioning server (depending on model).

6. In most cases, the provisioning server will ignore a brand specific override when applying it to another brand.

7. Click 'Save'.

Device Overrides

A device override will apply the configuration settings so a single device with a matching MAC address only.

To create a Device Override

1. On the default screen on NDP, Devices, filter by brand, mac address, or domain to find the phone you want to customize.

You can click 'Inventory' then selecting 'Phone Hardware' from the top left menu.

2. Find the MAC address of the device you would like to configure, and click Edit then selecting Advanced.

3. Type or paste the desired override parameters into the space labeled 'Overrides'.

Please note that the parameter format is Pcode="value"

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4. Click 'Save'.

5. Reboot any phones that need to be updated with the override, making sure the phones know how to reach back out to NDP, or wait for them to get their regular sync from the provisioning server (depending on model).