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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing “*”, you will find “*/”!@$”
Pressing "#", you will find "#'%&*|"
To register via web interface:

Login webpage and Click Account→Basic
Select the desired Account
Select Yes for Account Active
Filled the Primary SIP SERVER and other account information
Click to save the configuration.

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Item	Description
LCD screen	To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.
Power Indicator LED	To indicate the power status
Line keys	The phone supported up to 4 accounts Steady green: idle interface, during a call.. Blink red: a call incoming
Soft keys	Labels automatically to identity their context-sensitive features.
Navigation keys	1. OK. Up arrow key: To move up of the selection shows on the screen. Right arrow key: To move right of the selection shows on the screen. Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen.
Mute key	1. To mute the voice during the call (Red light). 2. To un-mute the call.
Conference	To place a conference call
Memory Keys	To be configured as different function as: Line Speed Dial BLF BLF List Voice mail Direct Pickup Group Pickup Call Park Intercom DTMF Prefix Hold Conference DND Redial Transfer SMS Hot -desking Call Return Paging Record Shared Line The LED lights status when set as Shared line: Stay green: Idle Stay red: Busy Blinked green: Ring Back Blinked red: A call incoming Steady orange: During a call Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered Hot desking ACD Zero Touch Multicast paging
Speaker	Press this button to place a call in hands-free mode.
Redial	To dial the previous dialed number. To act as send key.
Volume	To decrease the volume. To increase the volume.
Hold	To hold or to resume a call during a conversation.
Information	Image Modified To show the accounts status and some other relevant information. More refer to Info key instruction.
Transfer	To transfer a call to a third party. To enable or disable Forward feature during the idle page.
Alphanumeric keypad	To enter the phone numbers, letters and so on.
Message	To indicator the New message, and press to read.
Headset	To indicate that the phone is or not in Headset mode.

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Option
Status	Model
	IP
	MAC
	Firmware
	Hardware
	Network
	Account
	Device Cert
	Language
Features	Call Forward
	Function Key(Line and Memory key setting) More Key see Memory Key Overview
	Key as Send
	Hot Line
	Anonymous Call
	DND
	History Setting
Basic Settings	Language
	Time & Date
	Time & Date Format
	DHCP Time
	Ring tone
Advanced Settings	Account
	Network
	Phone Setting
	Auto provision
Directory	All Contacts
	Local Contacts
	Remote Contacts
	Broadsoft Contacts
	Blacklist Contacts
	AP Contacts
History	Local History
History	Network CallLog
Message	Voice Mail set and View.
Message	Text Message view and set.
Display	Display Mode
	Wallpaper
	Screensaver
Others	Factory Function
	System Restart
	Device Reboot
	Pcap Feature

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Get the IP address: Press Menu →Status →Information.
Input the IP Address in the web browser.
Input the user name (default is admin), password (default is admin).
Login successfully.

Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not "5060", then "SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".

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Management → Password
Fill the value
Click to save the configuration.

Note:
When you use the web interface: user name: admin password: admin(default)

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Click Network→Basic
Select the desired Type: DHCP, Static or PPPoE
Filled the necessary information.
Click the SaveSet and restart the phone.

Note:
Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

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Setting → Preference →Web Language
Select the necessary one.
Press to save the configuration.

Note:
All languages may not be available for selection.
The available languages depend on the language packs currently loaded to the IP phone.

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To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
Press or , or to change the Time zone.
Fill the NTP server1, NTP Server2, and Daylight Saving.
Press or Save soft key to save the configuration.

Note:
Press , all zone will show on the display, select the one you want and press save or confirm key to save the configuration.

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Setting → Date &Time
Select the necessary one.
Press to save the configuration.

Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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When you place a call from the contact, the phone idle screen will show the contact photo.

Note:The
The format of the photo supported is jpg or bmp, and the size should be less than 128 *128

To import or export the contact list

You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:

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Grammer	Description
x	any digit from 0-9;
xx+	at least 2 digit number;
^	exclude;
,	hear dial tone;
[3-5]	any digit of 3, 4, or 5;
[147]	any digit 1, 4, or 7;
<2=011>	replace digit 2 with 011 when dialing.

To configure dial plan via web interface:

Click Account—Advanced—Dial Plan.
Filled the value in dial plan field.
Click SaveSet to save the configuration.

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Click Setting→Features→Phone Lock
Enter the emergency services number(e.g.110,119,120) in the Emergency field,
Click SaveSet to save the configuration.

LED Status Setting

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:

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Click Setting→Action URL
Filled the needed value in the necessary blank.
Click to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com.

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Note:

The key is set to be a send key. For more information, refer to the Key as Send on page
During the call, you can also change among Headset, Handset or Free-speaker mode.

Making two calls with one line and one account

Press a line key and dial one phone number, then make a call.
Press the corresponding line key
Dial another phone number,
Press the Send soft key, or , then make the second call.

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Press or transfer soft key during the conversation, the call is on hold now.
Enter the number that transfer to, and press the send soft key or .
Start the second conversation, press or transfer soft key, then, transfer completed.

NOTE:To
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.
Blind transfer will usually use the primary account SIP profile.

Semi-Attended Transfer

Press or transfer soft key during the conversation, the call is on hold now.
Enter the number transfer to, and then press , then you can hear the ring tone.
Press or the Tran soft key, and now the Semi-attended transfer completed.

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When the phone is ringing, press Forward soft key.
Enter the forward number.
Press or press the send soft key, then the call is forwarded.

Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.
You can choose a desired forward number from the Directory when you press the Forward key.

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Click Function keys → Line or Memory key.
Select the desired Line or Memory key and select BLF in the Type.
Enter the monitored phone number in the Value field.
Select the Account ID
Filled the Pickup code.
Click to save the configuration.

Note:This
This feature is not available on all servers.
For more information, contact your system administrator.
After setting the BLF key, do not need to restart the phone.

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To view the voicemail via phone interface:
Press Menu→Messages→Voice Mail→View Voice Mail.
The LCD screen displays the amount of new and old voice mails

Note:This
This feature is not available on all servers.
For more information, contact your system administrator.
Before listening to voice mails, make sure the voice mail access code has been configured.
When all new voice mails are retrieved, the power indicator LED, voice mail indicator LED and targeted Line or Memory key will go out.

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Click the account
Select the desired account from the pull-down list of Account in the Account field.
Click the advanced
Enable the "Allow Auto Answer By Call-Info"
Click the button to save the configuration.

Note:This
This feature is not available on all servers. For more information, contact your system administrator.

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Click Function keys → Line or Memory key.
Select the desired Line or Memory key and select Record in the Type.
Click the button to save the configuration.

Note:
Please contact the system administrator whether support this feature or not.

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Click Function keys → Line or Memory key.
Select the desired Line or Memory key and select Line in the Type.
Enter the Value.
Enter the Label.
Select the Account ID
Click the button to save the configuration and then restart.

Note:This
This feature is not available on all servers. For more information, contact your system administrator.

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Click Management → Upgrade
Click Brower or the blank.
Select the firmware (fw8xx.rom )and then click .
Image Modified

Configuration File

*To download configuration file:*

Click Management → Configuration →Download Device Configuration
Then you can get a file: cfg.bin or cfg.xml
Image Modified

*To Restore a configuration file:*

Click Management → Configuration → Restore configuration
Select the xxx.bin or xxx.xml file, and then Click the , then IP Phone will reboot.
Image Modified

Troubleshooting

Why is the phone LCD screen blank?

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Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to Phone Installation.
Check whether dial tone is present on one of the audio modes.
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.

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Click Setting→Tones
Define the dial tone, ringing, busy tone…
For the tones, you can check with your system administrator.
More Click Tone Notes.
Image Modified

How to download XML Configuration?

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Click Management→Trusted CA
Image Modified

How to Import Server CA certificate?

Click Management→Server CA
Image Modified

How to use Vlan?

For Vlan information, please click VLAN Note

How to use LLDP?

For LLDP information, please click VLAN Note
VLAN Notes including:
1. Voice VLAN
2. Major Benefits of Using VLANs
3. VLAN discovery method on Htek ip phones
4. LLDP Feature on Htek IP Phones
5. Supported TLVS of IP Phones
6. Configuring LLDP Feature
7. DHCP VLAN
8. Open the DHCP VLAN on the Htek IP Phones
9. VLAN under Bridge Mode
10. VLAN underNAT Mode