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  • Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to HU Phone InstallationUHInstallation.
  • Check whether dial tone is present on one of the audio modes.
  • Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
  • If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.

Where to set the tone?

You can set the tone on web interface:

  • Click Setting→Tones
  • Define the dial tone, ringing, busy tone…
  • For the tones, you can check with your system administrator.
  • More Click Tone Notes.

How to download XML Configuration?

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How to use LLDP?

  • For LLDP information, please click VLAN Note
  • VLAN Notes including: 
    1. Voice VLAN 
    2. Major Benefits of Using VLANs 
    3. VLAN discovery method on Htek ip phones 
    4. LLDP Feature on Htek IP Phones 
    5. Supported TLVS of IP Phones 
    6. Configuring LLDP Feature 
    7. DHCP VLAN 
    8. Open the DHCP VLAN on the Htek IP Phones 
    9. VLAN under Bridge Mode 
    10. VLAN underNAT Mode

How to Set LCD and Web GUI:

How to Upgrade via FTP?

How to make Ringtone?

How to use Open VPN?

Provisioning Guide on Free PBX:

Failover Notes

  • Click [ Failover Note|http://www.hanlongtek.com/uploadfile/swfupload/file/Failover%20Notes.pdf]

How to Upload Wallpaper?

How to Use Auto Provision Phonebook?

All Documents