...
- Login webpage and Click Account→Basic
- Select the desired Account
- Select Yes for Account Active
- Filled the Primary SIP SERVER and other account information
- Click to save the configuration.
Note:
|
Idle Screen
Name | Description |
1. Date&Time | It shows the phone's time & date. For Date&time setting, see Time&Date |
2. Notice | It shows the phone features status, More see Icon Preview |
3. Line Keys | This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Line Keys |
4. Soft Key | This area shows the soft key labels. The default soft key labels are |
5. Default Account | This shows the current use account. User can use to change the default use account. |
6. Wallpaper
This shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper.
Getting Familiar with Your Phone
Hardware Components Preview
Item | Description |
LCD screen | To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information. |
Power Indicator LED | To indicate the power status |
Line keys | The phone supported up to 4 accounts
|
Soft keys | Labels automatically to identity their context-sensitive features. |
Navigation keys | 1. OK. |
Mute key | 1. To mute the voice during the call (green light). |
Conference | To place a conference call |
Line Keys | To be configured as different function as:
|
Speaker | Press this button to place a call in hands-free mode. |
Redial | To dial the previous dialed number. |
Volume |
|
Hold | To hold or to resume a call during a conversation. |
Information | To show the accounts status and some other relevant information. |
Transfer | To transfer a call to a third party. |
Alphanumeric keypad | To enter the phone numbers, letters and so on. |
Message | To indicator the New message, and press to read. |
Headset | To indicate that the phone is or not in Headset mode. |
Icon Preview
Icon | Description |
Network down | |
Registered succeed | |
Unregistered | |
Speakerphone mode | |
Handset mode | |
Headset mode | |
Voice messages | |
Text message | |
Mute | |
Do Not Disturb | |
Volume is 0 | |
Hold | |
Received calls | |
Dialed Calls | |
Missed calls | |
Forward calls | |
Conference | |
Keypad locked | |
Keypad unlocked |
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
Power Indicator LED
LED Status | Description |
Blinked green | Ringing or have missed call |
Steady Green | Idle status(Power on) |
Off | Powered off. |
Line LED:(Line Key set as Line)
LED Status | Description |
Steady Green | Hold |
Steady Green | Offhook or during a conversation. |
Blinked red | Ringing. |
Off | Idle staus |
BLF or BLF List Key LED:(Line Key set as BLF)
LED Status | Description |
Steady Green | Idle status for the monitored line |
Steady Red | The monitored line is calling or during a call |
Blinked red | The monitored line is ringing. |
Off | All other unknown status |
Shared Line Key LED:
LED Status | Description |
off | Idle status |
Stay green | a member of the SCA group in off-hook status |
Stay red | Other member of the SCA group's led status when a member of the SCA group in off-hook status |
Blinked green every 500ms | a member of the SCA group in Private hold status. |
Stay red | Other member of the SCA group's led status when a member of the SCA group in Private hold status |
Blinked green every 500ms | a member of the SCA group in public hold status |
Blinked red every 500ms | Other member of the SCA group's led status when a member of the SCA group in public hold status |
Blinked green every 500ms | a member of the SCA group in progressing status |
Stay red | Other member of the SCA group's led status when a member of the SCA group in progressing status |
Blinked red every 100ms | Alerting |
Stay green | a member of the SCA group in active status when there is an incoming call designated for the SCA group |
Stay red | Other member of the SCA group's led status when a member of the SCA group in active status |
Other Key Led
Key | Description |
Headset Key | When use in headset mode, the led is steady green or the LED is off. |
Message Key | Blinked green when there is new messages or the LED is off. |
Mute Key | Red when the mute the call, or the LED is off. |
Info Key Instruction
Info Key plays many roles in this phone:
...
The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview
Option | |
Status | Model |
IP | |
MAC | |
Firmware | |
Hardware | |
Network | |
Account | |
Device Cert | |
Language | |
Features | Call Forward |
Function Key(Line key setting) | |
Key as Send | |
Hot Line | |
Anonymous Call | |
DND | |
History Setting | |
Basic Settings | Language |
Time & Date | |
Time & Date Format | |
DHCP Time | |
Ring tone | |
Screensaver… | |
Advanced Settings | Account Registeration |
Network | |
Factory Reset | |
Auto provision | |
Directory | All Contacts |
Local Contacts | |
Remote Contacts | |
Broadsoft Contacts | |
Blacklist Contacts | |
AP Contacts | |
History | Local History |
Network CallLog | |
Message | Voice Mail set and View. Text Message view and set. |
Others | Factory Function |
System Restart | |
Device Reboot | |
Pcap Feature |
Line Key Function Overview
Basic Features Configuration
...
- Get the IP address: Press Menu →Status →Information.
...
- Input the IP Address in the web browser.
- Input the user name (default is admin), password (default is admin).
- Login successfully.
...
Note: |
Administrator Password
The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface
- Press Menu → setting → Advanced settings → password (default admin) →Phone Setting → Set Password
- Enter the current PWD (password), new password and confirm the new password.
- Press save soft key or to save the new password.
To change to password via Web Interface
- Management → Password
- Fill the value
- Click to save the configuration.
Note: |
Basic Network Setting
Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
...
- Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →Static mode.
- Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS) in the corresponding fields.
...
- Click Save and restart the phone.
...
Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password.
To configure PPPoE via phone interface:
- Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →PPPoE mode.
- Enter the User ID and password
- Click Save and restart the phone.
...
To configure DHCP via phone interface:
...
- Click the SaveSet and restart the phone.
Note: |
PC Port
Two modes for PC port: bridge and router.
To configure PC Bridge via Phone interface:
...
- Press to save the configuration.
Note: |
Time and Date
The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
To configure the time and Date by SNTP setting
...
- Fill the NTP server1, NTP Server2, and Daylight Saving.
- Press or Save soft key to save the configuration.
Note: |
To configure time and date manually
...
- Press to save the configuration.
Note: |
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface
...
Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#
Grammer | Description | ||
x | any digit from 0-9; | ||
xx+ | at least 2 digit number; | ||
^ | exclude; | ||
, | hear dial tone; | ||
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<2=011> | replace digit 2 with 011 when dialing. |
To configure dial plan via web interface:
...
- Click SaveSet to save the configuration.
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Emergency Call
Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:
...
- Click to save the configuration.
Note:
|
Ext Key
It only works when there is expansion module connected with the phone.
For Ext Key configuration, please refer to: UC40 User manual.
...
- Press the History soft key (On the idle page) or Menu → History /Directory
- Press and to select the targeted one.
- Press Send soft key to make the call.
Note:
|
Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
...
Here shows to end a call during three mode:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .
Note:
|
Redial a Call
To redial the last placed call from the IP Phone
Press directly when LCD is on the idle interface.
...
- Start the second conversation, press or transfer soft key, then, transfer completed.
NOTE: |
Semi-Attended Transfer
- Press or transfer soft key during the conversation, the call is on hold now.
...
Hold transfer on hook:
1. Setting → Features → Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.
Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line and select Transfer in the Type.
4. Enter the phone number in the Value field.
NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. |
Call Conference
This IP Phone supports up to 5-way conference.
5-way conference
...
- A end the call, the conference is finished.
Note:
|
Call Forward
This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.
...
- Press or press the send soft key, then the call is forwarded.
Note: |
Call Return
This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
...
- Click the to save the configuration and then restart.
Note: |
BLF List
To configure BLF List via web interface:
...
- Press or Save soft key to save the configuration
Note: |
Direct Pickup
With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface
...
- Click the account
- Select the desired account from the pull-down list of Account in the Account field.
- Click the advanced
- Enable the "Allow Auto Answer By Call-Info"
- Click the button to save the configuration.
Note: |
DTMF
When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Phone Interface
...
- Click the button to save the configuration.
Note: |
URL Record
The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via phone interface
...
Click the button to save the configuration and then restart.
Note: |
Public Hold
The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via phone interface
...