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This function is not related to pbx. It is a phone function. The other extension needs to answer the phone to hear.
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Extension with Panic Button Extensions requested for help Other extension
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Situation | Action | Whether Silent Call is interrupted | ways to continue the silent call |
4006 call 4002 | 4002 Reject | No | |
4002 Answer | Yes | 4002 press the Panic Button again | |
4002 call 4006 | Yes | 4002 press the Panic Button again | |
4006 call 4004 | 4004 Reject | No | |
4004 Answer | on hold | 4004 press resume | |
4004 call 4006 | Yes | 4004 can use monitor call. For the details, see monitor call |
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Extensions being monitored, meaning silently answer the call.
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Extension with Panic Button Extensions being monitored Other extension
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Situation | Action | Whether Silent Call is interrupted | ways to continue the silent call |
4006 call 4002 | 4002 Reject | No | |
4002 Answer | on hold | 4002 press resume | |
4002 call 4006 | Yes | 4002 press the Panic Button again | |
4006 call 4004 / 4004 call 4006 | Yes | 4002 can set a dss key as BLF of 4004, press Panic Button again to continue monitor call after 4004 returns to idle. |
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