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Support Series

Models 

Version requirements

UC9xx Series

UC921U\UC923U\UC924U\UC924W\UC926S\UC926U

Applicable to phone versions 2.42.6.6.1R6 (2024-6-17) and later

Info

【Description of changes】

2.42.6.6.1R6

New Add Features

  • Added web page configuration recording function.

  • Added the function of uploading recording files at a scheduled time.

  • Added web page download recording file function.

2.42.6.6.1R13

New Add Features

  • Add call-in and call-out labels to the recording file name.

  • Add the function of playing recording files through history records.

  • Add the function of uploading recording files immediately.

  • Add the function of automatically clearing recording files after uploading.

Improve Features

  • Optimize the naming of recording modes.

  • Optimize the setting rules for scheduled uploading of recording files.

Configure the record function

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There are four recording modes: Disable, Optional Manual mode, Auto Silent mode and Enable Automatic mode. The default mode is Disable.

Record Mode

Description

Disable

It disables the record function.

OptionalManual mode

During a call, you need to manually click Start Rec button. The call page displays the Start Rec, Pause Rec and Stop Rec buttons.

AutoSilent mode

Recording starts automatically when a call is in progress and ends automatically when the call ends. There is no recording prompt or recording button on the call page.

EnableAutomatic mode

Recording will start automatically during a call, and a prompt will appear to show that recording has started. The call page will display Pause Rec and Stop Rec buttons.

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Parameter Example

<P25098 para="USBRecord_Enable">0</P25098>

P Value Format

P25098

Description

It determines which recording mode is enabled, and default is Disable.

0-Disable; 1-OptionalManual mode; 2-AutoSilent mode; 3-EnableAutomatic mode

Permitted Values

0，1，2，3

Default

0

Web UI

Settings-Preference: Record Mode

Phone UI

Blank

Info

Note:

When <P25098 para="USBRecord_Enable">1</P25098>, the Softkey will display the Start Rec option, and you can choose whether to record. When the value of P25098 is 0 or 2, the Softkey will not display the recording button during a call.

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Use the Recording Function

Info

Note:

  • The recording function can only be used when the USB flash drive is inserted, and the available recording time of the phone depends on the size of the available space on the USB flash drive.

  • In Auto record Silent mode, if the USB storage space is full during recording, there will be no prompt on the LCD, and the recording file generated after the current call ends will automatically overwrite the first recording file generated in the USB disk.

  • In the Optional record Manual mode and Enable record Automatic mode, if the USB storage space is full, when you start record during a call, a pop-up window will appear on the LCD: Rec Failed! Insufficient U Disk Space!, and no recording will be performed.

图片-20240716-061152.png

If the available recording time is exceeded during recording, a pop-up window will appear on the LCD to remind you: Max disk capacity exceeded. At the same time, the recording will be ended and the recording file will be saved.

图片-20240716-061227.png

Modify the record mode to Optional Manual mode/AutoSilent mode/Enable Automatic mode and save the configuration.

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Manual Mode

After the phone establishes a call, you need to manually start recording. Click More - Start Rec.

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After the recording is finished, a pop-up window will appear on the LCD to show that the recording file has been saved.

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Silent Mode

After the phone establishes a call, it will automatically record. The call page will not display buttons such as Start/Pause/Stop Rec, and there will be no prompt indicating that recording is in progress. When the call ends, the recording will automatically end and the recording file will be saved.

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Automatic mode

After the phone establishes a call, the phone will automatically enable the recording function. At the same time, a window will pop up on the LCD to display the available recording time, and the recording button and recording time will be displayed above the LCD.

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Recording file save path: LCD->Menu->USB->Browse recordings.

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Note: The recording file name contains call-in and call-out labels. (A: Answer D: Dial)

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Play recording files

Play the recording file from the storage path

LCD enters: Menu->USB->Browse recordings, then click the Play button to play the selected recording file.

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Playing recordings from history

If a recording file is generated during a call, the recording file will be associated with the call record.

LCD enters: History->Option->Detail->Record, then click the Play button to play the selected recording file.

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【Icon Description】

When playing the recording file, you can press the softkey 2/softkey 3 button to realize the fast rewind/fast forward function.

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Upload recording file

Info

Note:

  • The function of uploading recording files can only be used when the USB flash drive is inserted.

  • The server for uploading files needs to support post requests. You can configure the Apache server or use the HFS tool to configure the upload server information.

HFS tool link: http://fm.htek.com/rs/help/tools/HFS.zip

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Manually upload recording files

Info

Note: The Upload button can only upload the currently selected recording file.

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Note: If you use the HFS tool to configure the upload server information, you can view the upload results through the HFS tool log.

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Auto upload recording files

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Info

Note:

  • When the upload time is set between 00:00 and 07:00 in the morning, the recording files of the previous day will be automatically uploaded.

  • When the upload time is set between 07:00 and 23:59, the recording files of the current day will be automatically uploadedThe upload range of the scheduled upload function: upload all recording files generated 24 hours before the set automatic upload start time.

For example: on July 30, 2024, the phone configures the auto upload time as 14:00-16:00, then the phone will upload all recording files generated between 14:00 on July 29, 2024 and 14:00 on July 30, 2024, during the time period of 14:00 to 16:00 on July 30, 2024.

  • If the USB flash drive is not inserted, the web page will not display the relevant configuration items of the auto upload function.

Added P25451 to control whether to automatically upload recording files, and P25447-P25450 to control the automatic upload time.

Parameter Example

<P25451 para="AutoUploadRecFlag">0</P25451>

P Value Format

P25451

Description

Configure whether to enable the automatic upload recording function. The default is No.

0-No; 1-Yes: It disables the auto upload recording files function.

1-Schedule Upload: After configuring the auto upload time, the recording files will be uploaded during the configured time period.

2-Upload Now: Upload the recording file immediately after the recording is completed.

Permitted Values

0，10，1，2

Default

0

Web UI

Management-Auto Provision: Auto Upload Rec

Phone UI

Blank

Parameter Example

<P25447 para="AutoUploadRec_StartHour">0</P25447>

P Value Format

P25447

Description

Configure the start hour for the phone to perform the automatic upload process every day.

Example: <P25447>0</P25447>      <AutoUploadRec_StartHour>0<AutoUploadRec_StartHour>

Permitted Values

int: 0 ~ 23

Default

0

Web UI

Management-Auto Provision: Auto Upload Time

Phone UI

Blank

Parameter Example

<P25448 para="AutoUploadRec_StartMin">0</P25448>

P Value Format

P25448

Description

Configure the start minute for the phone to perform the automatic upload process every day.

Example: <P25448>0</P25448>      <AutoUploadRec_StartMin>0<AutoUploadRec_StartMin>

Permitted Values

int: 0 ~ 59

Default

0

Web UI

Management-Auto Provision: Auto Upload Time

Phone UI

Blank

Parameter Example

<P25449 para="AutoUploadRec_EndHour">0</P25449>

P Value Format

P25449

Description

Configure the end hour for the phone to perform the automatic upload process every day.

Example: <P25449>0</P25449>      <AutoUploadRec_EndHour>0<AutoUploadRec_EndHour>

Permitted Values

int: 0 ~ 23

Default

0

Web UI

Management-Auto Provision: Auto Upload Time

Phone UI

Blank

Parameter Example

<P25450 para="AutoUploadRec_EndMin">0</P25450>

P Value Format

P25450

Description

Configure the end minute for the phone to perform the automatic upload process every day.

Example: <P25450>0</P25450>      <AutoUploadRec_EndMin>0<AutoUploadRec_EndMin>

Permitted Values

int: 0 ~ 59

Default

0

Web UI

Management-Auto Provision: Auto Upload Time

Phone UI

Blank

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  1. Configure the upload server path on the web page.

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  1. Enable Choose the Auto Upload Rec function Schedule Upload/Upload Now on the web page.

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Case 1: Configure

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Schedule Upload

The web page needs to configure the auto upload start time and end time. After the configuration is

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completed, the phone will automatically upload the recording

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file during the configured time period.

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Case 2: Configure Upload Now

The phone will upload the recording file immediately after recording is completed.

Auto clear recording files after upload

Add P25457 to control whether recording files are automatically cleared after uploading recordings.

Parameter Example

<P25457 para="AutoUploadRecFlag">0</P25457>

P Value Format

P25457

Description

Configure whether to auto clear the recording file after uploading, default is No.

0-No: The recording file will not be cleared after uploading, and the recording file will still exist in the phone storage path.

1-Yes: The recording file in the storage path will be auto cleared after uploading.

Permitted Values

0，1

Default

0

Web UI

Management-Auto Provision: Auto Clear Rec After Upload

Phone UI

Blank

Download recording file

Info

Note: Only when the USB drive is inserted, the recording file will be associated with the call record.

To download the recording file, you need to login the phone web page (Directory-Call History). If there is a recording associated, the record will display DownloadRec. Click DownloadRec to download the recording file.

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Note: If a recording file is generated during a call, you can also view the recording file on the phone through History-Option-Detail-Record.

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