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Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause  undesired cause undesired operation.

Getting Started

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1. Press Menu→ Setting→Advanced setting (default password:admin)→Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing “*”, you will find “*/”!@$”
Pressing "#", you will find "#'%&*|" 
To register via web interface:

1. Login webpage and Click Account→Basic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click to save the configuration.
   

Idle Screen

Name	Description
1. Date&Time	It shows the phone's time & date. For Date&time setting, see Time&Date
2. Notice	It shows the phone features status, More see Icon Preview
3. Line Keys	This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Memory Keys
4. Soft Key	This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". More to see Programmable Key
5. Default Account	This shows the current use account. User can use Image Modified

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Image Added to change the default use account.
6. Wallpaper	This shows the backgrounds picture. You can also change it.

For more information you can refer to Wallpaper.

Getting Familiar with Your Phone

Hardware Components Preview

Icon Preview

Icon	Description

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Network available

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Network down

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Image Added	Line(Registered succeed)
Image Modified	Line (Unregistered)
Image ModifiedImage Modified	Line(Ringing)

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Speed Dial

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Image Added	BLF
Image Modified	BLF(Ringing)

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BLF(Talking)

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Speakerphone mode

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Handset mode

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Headset mode

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Voice messages

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Text message

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Mute

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Do Not Disturb

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Volume is 0

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SRTP

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Hold

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Dialed calls

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Received calls

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Missed calls

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Forward calls

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Conference

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Keypad locked

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Keypad unlocked

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Pick up

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Call Park

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Intercom/Paging

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DTMF

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Prefix

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XML Group

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Local Group

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XML Browser

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LDAP

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Broadsoft Group

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Conference

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Forward

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Transfer

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Hold

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Line on Hold

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DND

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Redial

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Call Return

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SMS

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Record

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Recording

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Group Listening

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Shared Line

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Other Functions

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

Power Indicator LED

Line LED:(Line or Memory Key set as Line)

BLF or BLF List Key LED:(Line/Memory Key set as BLF)

Shared Line LED:

Other Key Led

Info Key Instruction

Info Key plays many roles in this phone:

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The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

Memory Key Function Overview

Basic Setting Configuration

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1. Get the IP address: Press Menu →Status →Information.
   
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
   

Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface

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1. Management → Password
2. Fill the value
3. Click to save the configuration.
   

Basic Network Setting

Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.

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1. Click Network→Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
   

PC Port

Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:

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1. Press Menu → Setting → Basic Settings → Language.
    
   
2. Press or Save soft key to save the configuration.
   

To change the language via Web Interface

1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press to save the configuration.
   

Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
To configure the time and Date by SNTP setting via phone interface

1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press or , or to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press or Save soft key to save the configuration.
   

To configure time and date manually via phone interface

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1. Login
   Login name: admin, password: admin(default) 
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.
   

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1. Setting → Date &Time
2. Select the necessary one.
3. Press to save the configuration.
   

Ring Tone

You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:

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To wake up screen saver via Web interface:
1. Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

Backlight

To set Backlight via web interface:

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When you place a call from the contact, the phone idle screen will show the contact photo.

To import or export the contact list 

You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:

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1. Login the webpage and click Directory→Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
   For example, 
   http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click to save the configuration.
   

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Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#

To configure dial plan via web interface:

1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
   

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:

1. Click Setting→Features→Phone Lock
2. Enter the emergency services number(e.g.110,119,120) in the Emergency field,
3. Click SaveSet to save the configuration.
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LED Status Setting

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1. Click Setting→Action URL
2. Filled the needed value in the necessary blank.
3. Click to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com.

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via web interface:

1. Click Setting→Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by
   Disable  Disable to Enable field.  Delete  Delete the Enable, and it will back to Disable field.
5. Click or to change to position or each feature.
6. Click to save the configuration.
   

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:

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To place a call by call history or Directory via phone interface.

1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key, then the call is sending.

Making two calls with one line and one account

1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or , then make the second call.

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Here shows to end a call during three modes:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .

Redial a Call

1. To redial the last placed call from the IP Phone
2. Press directly when LCD is on the idle interface.

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1. Option 1: Press directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).

Moreover, some other action can be done by soft key when the call is coming.

1. To press the Reject soft key to reject the call. Or press to reject the current call.
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
   

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1. Press or transfer soft key during the conversation, the call is on hold now.
   
2. Enter the number that transfer to, and press the send soft key or .
3. Start the second conversation, press or transfer soft key, then, transfer completed.

Semi-Attended Transfer

1. Press or transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press , then you can hear the ring tone.
3. Press or the Tran soft key, and now the Semi-attended transfer completed.

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1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF.
2. Press or transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

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Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line or Memory key and select Transfer in the Type.
4. Enter the phone number in the Value field.

Call Conference

This IP Phone supports up to 5-way conference.
5-way conference

1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or .
4. C answering the call.
5. A press or the conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)
6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or .
8. D answering the call.
9. A press or the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or .
12. E answering the call.
13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.
    

Call Forward

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward

To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.

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1. Option 1: To press the key to disable the forward feature.
2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward
   Press  and  or press  to select the disable choice
   Press  or Save soft key to save the configuration. 

To cancel the forward feature via Web Interface

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1. When the phone is ringing, press Forward soft key.
2. Enter the forward number.
3. Press or press the send soft key, then the call is forwarded.
   

Call Return

This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface

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1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you should press the send key the dial out the number.
3. Click the button to save the configuration.
   

Dail-Now Timeout

Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click to save the configuration.
   

BLF List

To configure BLF List via web interface:

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To view the voicemail via phone interface:
Press Menu→Messages→Voice Mail→View Voice Mail.
The LCD screen displays the amount of new and old voice mails

Direct Pickup

With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface

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1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the button to save the configuration.
   

DTMF

When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Web Interface

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1. Click Setting→SMS
2. Select the account(from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
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To send SMS via phone interface:

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1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press and or press key to select the Record.
4. Press or Save soft key to save the configuration
    

To configure the record via Web Interface

1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Record in the Type.
3. Click the button to save the configuration.
   

URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via phone interface

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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the button to save the configuration and then restart.

Public Hold

The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via phone interface

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You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field:  1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.

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 Disabled: The voice call in progress will take precedence over all incoming paging calls.
Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec:
You can only configure the codec by web interface.
To configure multicast codec key via web interface

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1. Click Directory→Multicast paging
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field.
6. Click button to save the configuration.
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Note:
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only.

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To upgrade via HTTP, the "Management"→"auto provision" →" Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Hanlong
e.g. www.mycompany.com:5688/fm/ Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

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• Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
• Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
• Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
• Hanlong's latest firmware is available at http://www.htek.com →Support→Firmware Download.
• Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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• Click Setting→Tones
• Define the dial tone, ringing, busy tone…
• For the tones, you can check with your system administrator.
• More Click Tone Notes.
  

How to download XML Configuration?

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• For LLDP information, please click click VLAN Note
• VLAN Notes including: 
  1. Voice VLAN 
  2. Major Benefits of Using VLANs 
  3. VLAN discovery method on Htek ip phones 
  4. LLDP Feature on Htek IP Phones 
  5. Supported TLVS of IP Phones 
  6. Configuring LLDP Feature 
  7. DHCP VLAN 
  8. Open the DHCP VLAN on the Htek IP Phones 
  9. VLAN under Bridge Mode 
  10. VLAN underNAT Mode

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How to use Open VPN?

• Click Open VPN note

Provisioning Guide on Free PBX:

• Click Set Auto Provision on FreePBX

How to Upload Wallpaper?

• Click Wallpaper Upload Notes

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• Click About AP Phonebook

All Documents

• Click Documents Guide, you can get all tech files.