Q1: Why is there no Htek Phone On Netsapiens Platform?
There was a bug in the early versions of the installer. If you update your NDP/endpoints to latest version and/or uninstall then re-install Htek Phone should be there.
Q2: Why share line doesn’t work?
Please check the setting:
- Login webpage, and click Account-> Basic: Shared Line=SCA
- Click Function Keys->Line key:There must be a line key to bind the target account here.