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To register via Phone interface
1. Press Menu→ Settings→ Advanced Setting (default password: admin)→ Accounts
2. Select the desired account
3. Select Enable for Account active
4. Select the desired profile of the account.
5. Fill the SIP User ID, Authenticate ID
6. Fill the Password and Name (shown on LCD).
7. Press Save to save the configuration.
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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information
When the current input method is ABC/abc/2ab,
Pressing "1", you will find "?"
Pressing "0", you will find "< > () {} []"
Pressing ""“*”, you will find "“*/"! @$"@$”
Pressing "#", you will find "#'%&*|"
To register via Web interface
1. Login webpage and Click Profile→ Basic
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2. Fill the Primary SIP Server and other profile information.
3. Select the SIP Transport.
4. Click Image RemovedImage Added to save the configuration.
5. Click Account→ Basic.
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6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click Image RemovedImage Added to save the configuration.
To register via DHCP SIP Server
1. Login web page and Click Profile→ Basic
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2. Fill the Primary SIP Server and other profile information.
3. Select Yes for the DHCP SIP Server and select the SIP Transport.
4. Click Image RemovedImage Added to save the configuration.
5. Click Account→ Basic.
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6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click Image RemovedImage Added to save the configuration.

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Name

Description

1. Date & Time

It is the area that displays the current set date and time of the phone.

2. Notice

It is the area to display the phone's notifications such as missed calls, SMS, do not disturb mode and many more. For more info, see Icon Preview.

3. Line Keys

This area shows the line key labels. The current account is highlighted. you can switch the account by pressing right or left navigation key. The Line keys can also be used for other function keys. For more info, you can refer to Line Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". For more info, see Programmable Key

5. DSS Key

The Line keys can be used for other functions keys (e.g.: BLF)

6. Multipage Key

UC926E support 36 keys,you can configure different types.You can view and use these keys by pressing the multipage key.

7. Wallpaper

This shows the current wallpaper picture. You can also change it. For more info, you can refer to Wallpaper.

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Option

 

Status

 

 

Information

Network

Accounts

Features

 

 

 

 

 

 

Call Forward

Function Keys (Line and Line Key setting)
More Key see Line Key Overview

Key as Send

Hot Line

Anonymous Call

DND

History Setting

Directory

 

 

All Contacts

Local Contacts

BlackList

History

 

Local History

Network CallLog

Message

 

Voice Mail View and Set.

Text Message View and Set.

Basic Setting

 

 

 

 

 

 

 

 

Language

Time & Date

Time & Date Format

DHCP Time

Ring tone

Headset

Bluetooth

Wi-Fi

Font Size

Advanced Setting

 

 

 

Accounts

Network

Phone Setting

Auto Provision

Display

 

 

 

Display Mode

Wallpaper

Screensaver

Backlight

Others

 

 

 

Factory Function

System Restart

Device Reboot

Pcap Feature

Line Key Function Overview

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To change wallpaper, go by the following steps:
To change the wallpaper via Phone interface:
1. To press Menu → Display → wallpaper
2. Press  and  or press Switch soft key to display the different pictures.
3. Press  or Save soft key to save the selected picture as the wallpaper.

To change the wallpaper via Web interface:
1. Click Setting→ Preference 
2. Select the desired wallpaper picture to upload.
3. Click  to save the setting.

To delete the wallpaper via Web interface:
1. Click Setting→ Preference
2. Select the desired wallpaper to delete.
3. Click  to save the setting.

Note: 
System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted and only color IP Phone support upload wallpaper.

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There are three types of screen saver: Time & Logo, Photo Switch and Static Photo.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Photo Switch: all screensaver pictures display one by one.
Static Photo: Only the selected picture will display as screensaver.
Text logo: It works with the Time & Logo, when enter the value, it will display the time and the entered value in turns.
To enable screen saver via Phone interface: 
1. To press Menu → Display → Screensaver... 
2. Press  and  or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo 
4. Press  or Save soft key to save the selected configuration.

To disable screen saver via Phone interface
1. To press Menu → Display → Screensaver... 
2. Press  and  or press Switch soft key to Choose the Time-out as off.
3. Press  or Save soft key to save the selected configuration.

To upload screen saver via Web interface:
1. Setting → Preference
2. Choose the picture wanted to use as screen saver
3. Click  to save the upload picture

To delete upload screen saver phone via Web interface:
1. Setting → Preference
2. Select the photo that to delete.
3. Click Delete to delete the photo.

Note:
System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP Phone support upload wallpaper.

To custom text logo via Web interface:
1. Click Setting→ Preference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click  to save the configuration.

To wake up screen saver via Web interface:
1. Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
3. Click  to save the configuration.

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Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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Daylight Saving Time
Daylight Saving Time Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less. Typically, clocks are adjusted forward one hour at the start of spring and backward in autumn. Many countries have used the DST at various times, details vary by location. The DST can be adjusted automatically from the time zone configuration. Typically, there is no need to change this setting

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To import or export the contact list 
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via Web interface.
To import an XML file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Choose file to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Export XML to import the contact list.
To import a CSV file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Choose file to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via Web interface:
1. Click on Directory → Directory
2. Click Export Csv to import the contact list.

Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.

Remote Phonebook

To set Remote Phonebook via Web interface:
1. Login the webpage and click Directory→ Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field. For example, http://192.168.0.106/Phonebook/Remote_Phonebook/remotephonebook.xml
3. Fill the Name and then click  to save the configuration.

To check the contacts via Phone interface:
Press Directory→ Left Button→ Left Button, and then you can see the item you set, press enter you will find the detail.
For More detail, please refer to: Remote Phonebook.

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You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:
1. Press Menu → Settings → Basic Settings → Ring Tone.
2. Press  and  to select the aimed one.
3. Press  or Save soft key to save the configuration.

To adjust the Ring Tone Type via Web interface
1. Setting → Preference → Ring Tone
2. Select the wanted one
3. Click  to save the configuration.

To configure Distinctive Ring Tone via Phone interface
1. Press Directory 
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press  and  to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.

To configure Distinctive Ring Tone via Web interface
1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
3. Click  →  to save the configuration.

Click Ring Tones for more information.

Volume

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To configure action URL via Web interface:
1. Click Setting→ Action URL
2. Fill the needed values in the designated blank spaces.
3. Click  to save the setting.
Click Action URL & URI for more how to use, or check on www.htek.com 

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Semi-Attended Transfer
1. Press  or Transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press  or  , then you can hear the ring tone.
3. Press  or the Transfer soft key, and now the Semi-attended transfer completed.
BLF Transfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press  or Transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer. 
Hold transfer on hook:
1. Setting → Features → Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold soft key and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.

Hold transfer on Three Way conference:
1. Setting →Preference → Three Way Call Release Type: Transfer.
2. A place a call to B, B answer, A place a call to C again, C answer, A press the conference then A, B and C will establish meeting.
3. A press the End Call soft key or on-hook to exit the meeting in the process of talking.
4. Then B and C will continue to talk.

Transfer to New Call via Web interface
1. Click Setting → Features
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line Key and select Transfer in the Type.
4. Enter the phone number in the Value field.

NOTE: if
If the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function.

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Provision can be assigned to the phone in batches, which can be used in provisioning a large number of IP Phones to access the same Wi-Fi. Provision can be configured using the configuration file or phone.
To configure the Wi-Fi type via Phone interface:
1. Find Menu then navigate as follows
Menu→ Settings→ Basic Setting→ Wi-Fi.
Press the Switch button to switch to the Provision Mode and enter.

2. Press  and  or press Switch button to turn on Wi-Fi feature 
3. Select Security Mode→ Enter the SSID value for Wi-Fi→ Enter WPA Share Key value.

Note: 
When you connect the Ethernet cable, you can enable the Wi-Fi feature. But you have to disable the Wi-Fi feature if you want to use the wired network. Wi-Fi that is designated by the server will override the user-defined Wi-Fi.

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To upgrade via HTTP, the "Management"→ "auto provision" → "Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Htek
e.g. www.mycompany.com:5688/fm/ Htek
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from httpfrom http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "http://192.168.0.254/fm/fw926E.rom on localhost by browser" to verify the HTTP Server. If visiting "http://192.168.0.254/fm/fw926E.rom on another computer and it not prompted to download fw926E.rom file on this computer, please check if the firewall is on or off (Suggest you turn off the firewall).
To configure the server path via Web interface:
1. Click Management→ Auto provision:
2. Select the upgrade mode in the Upgrade Mode field
3. Enter the Firmware Server Path and Config Server Path (192.168.0.254 is HTTP server).
4. Enter the HTTP server's username and password (optional).
5. Click the  button to save the configuration.
6. Restart the UC926E, IP Phone will restart and auto-get firmware files from HTTP server.

NOTES:

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  • Click Setting→ Tones
  • Define the dial tone, ringing, busy tone…
  • For the tones, you can check with your system administrator.
  • For More Click Configure Ring Tones.

Why can't the phone detect the Bluetooth headset?

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How to Set LCD and Web GUI?

How to Upgrade via FTP?

How to make Ringtone?

How to use Open VPN?

Provisioning Guide on Free PBX

Redundancy Server

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All Documents

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