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Table of Contents
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Notices Information

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The package contains the following parts, please check if all the items are not missed:

  1. The phone device
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  2. The footstand
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  3. Handset
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  4. Headset cord
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  5. Power adapter
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  6. Ethernet cable
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  7. Quick installation reference
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Phone Installation

1. Attach the Foot stand

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  1. Press Menu →Status →Information
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  2. Press Menu →Status →Network
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  3. Press Menu →Status →Account
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To view the phone status via Web interface:
Login webpage (For How to login, please refer to Web Login)
View the information of Version, Account and Network.

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To register via phone interface: 

  1. Press Menu→SettingAdvanced setting (default password: admin)Accounts 
  2. Select the desired account 
  3. Select Enable for Account active 
  4. Filled the SIP Server 
  5. Filled the Failover SIP server if need (Optional) 
  6. Filled the Outbound Proxy (Optional) 
  7. Filled the SIP User ID, Authenticate ID 
  8. Filled the password, Name (shown on LCD) and Ringtone. 
  9. Press Save to save the configuration. 
    Image Modified

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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"

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Pressing “*”, you will find

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“*/

...

!

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@$”
Pressing "#", you will find "#'%&*|" 
To register via web interface: 

  1. Login webpage and Click Account→Basic
  2. Select the desired Account
  3. Select Yes for Account Active
  4. Filled the Primary SIP SERVER and other account information
  5. Click to save the configuration.
    Image Modified

Note:

  1. All fields with *** must be filled. If changed, it requires a phone restart.
  2. Account Status says the account registered successfully or not.
  3. When change the account information via phone, it will shown Restart note when back to idle page.

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Name

Description

1. Date&Time

It shows the phone's time & date. For Date&time setting, see Time&Date

2. Notice

It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Memory Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are
"History", "Directory", "DND" and "Menu". More to see Programmable Key

5. Default Account

This shows the current use account. User can use to change the default use account.

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Item

Description

LCD screen

To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 4 accounts

  1. Steady green: idle interface, during a call..
  2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.
Up arrow key: To move up of the selection shows on the screen.
Right arrow key: To move right of the selection
shows on the screen.

Left arrow key: To move left of the selection shows on the screen.

Down arrow key: To move down of the selection shows on the screen.
Image Added1. To return to idle screen.
2. To cancel the information or call on the screen.
Image Removed

Mute key

1. To mute the voice during the call (green light).
2. To un-mute the call.

Conference

To place a conference call

Memory Keys

To be configured as different function as:

  1. Line
  2. Speed Dial
  3. BLF
  4. BLF List
  5. Voice mail
  6. Direct Pickup
  7. Group Pickup
  8. Call Park
  9. Intercom
  10. DTMF
  11. Prefix
  12. Hold
  13. Conference
  14. DND
  15. Redial
  16. Transfer
  17. SMS
  18. Hot -desking
  19. Call Return
  20. Paging
  21. Record
  22. Shared Line
    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy 
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number.
To act as send key.

Volume

Image Added
To decrease the volume.
Image Removed
To increase the volume.

Hold

To hold or to resume a call during a conversation.

Information

To show the accounts status and some other relevant information.

Transfer

Image Added
To transfer a call to a third party.
Image Removed To enable or disable Forward feature during the idle page.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

Icon Preview

Image RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage Removed

Icon

Description

Image Removed

Image Added

Network down

Image Added

Registered succeed

Image Added

Unregistered

Image Added

Speakerphone mode

Image Added

Handset mode

Image Added

Headset mode

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Voice messages

Image Added

Text message

Image Added

Mute

Image Modified

Do Not Disturb

Image Added

Volume is 0

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Hold

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Received calls

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Dialed Calls

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Missed calls

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Forward calls

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Conference

Image Added

Keypad locked

Image Added

Keypad unlocked

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

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  1. Quick get the Information page.
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  2. Get the full information of the item with . When the item with , it means the information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options.
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  3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.
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  4. Get all other parties information during a conference.
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User Interface

There are two ways to customize specific configurations on your IP phone:

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Memory Key Function Overview

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  1. Get the IP address: Press Menu →Status →Information.
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  2. Input the IP Address in the web browser.
  3. Input the user name (default is admin), password (default is admin).
  4. Login successfully.
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Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not "5060", then "SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".

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  1. Press Menu → setting → Advanced settings → password (default admin) → Phone Setting → Set Password
  2. Enter the current PWD (password), new password and confirm the new password.
  3. Press save soft key or to save the new password.
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To change to password via Web Interface

  1. Management → Password
  2. Fill the value
  3. Click to save the configuration.
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Note:
When you use the web interface: user name: admin password: admin(default)

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  1. Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →Static mode.
  2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS) in the corresponding fields.
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  3. Click Save and restart the phone.
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    Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. 

To configure PPPoE via phone interface:

  1. Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →PPPoE mode.
  2. Enter the User ID and password
  3. Click Save and restart the phone.
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To configure DHCP via phone interface:

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  1. Click Network→Basic
  2. Select the desired Type: DHCP, Static or PPPoE
  3. Filled the necessary information.
  4. Click the SaveSet and restart the phone.
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Note:
Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

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  1. Click Network→Basic
  2. Select
  3. Click and restart the phone
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To configure Router via web interface:

  1. Click Network→Basic
  2. Select As Router
  3. Fill the IP address and other necessary information.
  4. Click and restart the phone
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Language

The default Phone interface language is English.
To change the language via Phone interface

  1. Press Menu → Setting → Basic Settings → Language.
  2. Press or Save soft key to save the configuration.
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To change the language via Web Interface

  1. Setting → Preference →Web Language
  2. Select the necessary one.
  3. Press to save the configuration.
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Note:
All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.

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  1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
  2. Press or , or to change the Time zone.
  3. Fill the NTP server1, NTP Server2, and Daylight Saving.
  4. Press or Save soft key to save the configuration.
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Note:
Press , all zone will show on the display, select the one you want and press save or confirm key to save the configuration.

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  1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
  2. Press and or change the right time, or you can input the right time.
  3. Press or Save soft key to save the configuration.
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To configure the Time & Date Format

  1. To press Menu → Setting → Basic setting → Time & Date Format
  2. Press and or press to change between 12 Hour or 24 Hour.
  3. Press and or press to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
  4. Press or Save soft key to save the configuration.
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To configure the DHCP time

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To configure the NTP Server by web interface

  1. Login
    Login name: admin, password: admin(default)
  2. Setting → Date &Time →NTP Server
  3. Fill the value in the blank.
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To change the Time Zone and Date Display Format via web interface

  1. Setting → Date &Time
  2. Select the necessary one.
  3. Press to save the configuration.
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Note:
If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

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  1. Press Menu → Setting → Basic Settings → Ring Tone.
  2. Press and to select the aimed one.
  3. Press or Save soft key to save the configuration.
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To adjust the Ring Tone Type via Web Interface

  1. Setting → Preference → Ring Tone
  2. Select the wanted one
  3. Click to save the configuration.
    Image Modified 

To configure Distinctive Ring Tone via Phone Interface

  1. Press Directory
  2. Select the target contact
  3. Press Detail soft key to edit the contact.
  4. Press and to select the wanted Ring Tone for the contact
  5. Press Save soft key to save the contact.
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To configure Distinctive Ring Tone via Web Interface

  1. Directory → Directory → Contact
  2. Choose the Ring Tone you want to use.
  3. Click to save the configuration.
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Volume

You can adjust the volume for the phone by the volume keys: and .
To adjust the Ring tone volume

  1. Option 1: To press and on the idle page
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  2. Option 2: To press and during the call is ringing.
    To adjust the handset volume
    To

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  1. press Image Modified

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  1.  and Image Modified

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  1.  during a call in handset mode. 
    To adjust the headset volume
    To

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  1. press Image Modified

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  1.  and Image Modified

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  1.  during a call in headset mode. 
    To adjust the speaker Volume
    To

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  1. press Image Modified

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  1.  and Image Modified

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  1.  during a call in speaker mode.

Screen Saver

There are two types of screen saver: Logo & Time and Logo
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the entered value in turns.
To enable screen saver via Phone interface:

  1. To press Menu → Setting →Basic Setting →Screensaver...
  2. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.
  3. Enter the Screensaver Type to choose one of the type: Time & Logo and Logo Only
  4. Press or Save soft key to save the selected configuration.
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To disable screen saver via Phone interface

  1. To press Menu → Setting →Basic Setting →Screensaver...
  2. Press and or press Switch soft key to Choose the Time-out as off.
  3. Press or Save soft key to save the selected configuration.
    Image Modified

To enable screen saver via Web interface:
1. Setting → Preference
2. Choose the type wanted to use as screen saver
3. Click to save the configuration.

To custom text logo via web interface:

  1. Click Setting→Preference.
  2. choose the Time-out as 1 min or 2/5/10/30 minute.
  3. Enter the desired value in the Text Logo field.
  4. Click Saveset to save the configuration.
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To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

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  1. Press Menu → DIR → Contacts
  2. Press Add soft key
    Image Modified

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  1. Enter the necessary information as Name, Phone number…
  2. Press save soft key or to add the contacts successfully.

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  1. Press History soft key or press Menu → History → Local History
  2. Press and to select the targeted one. (Press and switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
  3. Press Option soft key → Add to Contacts
  4. Edit the necessary information as Name, Phone number…
  5. Press save soft key or to add the contacts successfully.
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To add contacts via web interface

  1. Click Directory→Directory
  2. Enter the name, number and some other information.
  3. Press and then press button.
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B: To add contacts into blacklist
To add blacklist manually

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  1. Press History soft key or press Menu → History →Local history
  2. Press and to select the targeted one.
  3. Press Option soft key → Add to Blacklist
  4. Edit the necessary information as Name, Phone number…
  5. Press save soft key or to add successfully.
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C: To import or export the contact list
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to export the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web user interface:

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  1. Login the webpage and click Directory→Remote Phone Book
  2. Fill the path of the remote file in the Phone Book URL field.
    For example, 
    http://192.168.0.240/Phonebook/Phonebook.xml
  3. Fill the Name and then click to save the configuration.
    Image Modified

To check the contacts via phone interface:
Press Directory→Left Button→Left Button, and then you can see the item you set, press enter you will find the detail.
For More detail, please refer to: Remote Phonebook.
Note:
Every remote contact only support 1000 contacts.

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  1. Press Menu→Feature→History Setting
  2. Press and or Switch soft key to enable History record.
  3. Press Save soft key to save the configuration.
    Image Modified

To check the call history via phone interface:

  1. Press the History soft key. The LCD screen displays All Calls list.
  2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  3. Press to select the desired entry.
  4. Press the Option soft key, and then select Detail from the prompt list.
  5. The detailed information of the entry appears on the LCD screen.
    Image Modified

To delete an entry from the call history list via phone interface::

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  1. Click Directory→ Call History
  2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.
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To Dial a call from Call History via web interface:

  1. Click Directory→Call History
  2. Select the desired history item, and click Tel Number.
  3. Then the call is dialed on phone.
    Image Modified

To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press and to select the targeted one.
3. Press the Send soft key, or , or , or the corresponding line key.

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  1. Login webpage and click Directory→LDAP
  2. Filled the LDAP Name Filter:
    1. This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
    2. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
  3. Filled LDAP Number Filter:
    This This parameter specifies the number attributes for LDAP searching.
  4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
    For example: 192.168.0.124
  5. Port(the port of the LDAP Serve) Base, User Name, Password
  6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP server.
  7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
  8. Filled the relative value and then click save button the save the settings.

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  1. Click Function Key→Memory Key→ choose Memory Key 1(for example)
  2. Select LDAP in the Type field.
  3. Click saveset to save the configuration.
    Image Modified

To Configure LDAP Key via phone interface:

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  1. To click Directory→Broadsoft
  2. Select the desired Broadsoft Item
  3. Enter the Display name
  4. Enter the Server, port, User and password
  5. Click to save the configuration.
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Call log

You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers in the following lists: missed, received, and placed. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts. Contact your system administrator for the access URL of the BroadSoft call log.
To Configure Call log via web interface:

  1. To click Directory→Call log
  2. Select the desired Call log Item
  3. Enter the Display name
  4. Enter the Server, port, User and password
  5. Click to save the configuration.Image Modified

Search Contact:

You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:

  1. Click the Directory softkey on Idle interface.
  2. Click the More Softkey, then you can see the Search softkey
  3. Click the Search softkey, you can enter the desired part of name or part of number.
  4. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.
    Image Modified
    Image Modified

Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds
To search contact in Local contacts:

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  1. Click Account—Advanced—Dial Plan.
  2. Filled the value in dial plan field.
  3. Click SaveSet to save the configuration.
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Note:
Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan

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  1. Click Setting→Features→Phone Lock
  2. Enter the emergency services number in the Emergency field
  3. Click SaveSet to save the configuration.
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LED Status Setting

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:

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  1. Click Setting→Action URL
  2. Filled the needed value in the necessary blank.
  3. Click to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com.

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key display when dialing, or talking.
To configure Soft key via web interface:

  1. Click Setting→Softkey Layout
  2. Select Enable for Custom Softkey
  3. Select call States.
  4. Select the feature form the disable key to enable key field by
    Image Modified Disable to Enable field. Image Modified Delete the Enable, and it will back to Disable field.
  5. Click or to change to position or each feature.
  6. Click to save the configuration.
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Note:

  1. When there more than 5 items in the Enable field, the last softkey will display More, and last two item will show in the next page softkey, you can check by press more.

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  1. Click Function Keys→Programmable Keys
  2. Select the desired Key to set.
  3. Click to save the setting.
  4. By clicking , all setting of the keys will be back to default.
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Basic Call Features

Place a Call

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Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number, 
4. Press the Send soft key, or Image Modified , then make the second call.

End a Call

Here shows to end a call during three mode:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press
To end a call under Headset Mode
Press the Cancel soft key or press , or press .
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press , or press .

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  1. Click setting→ preference
  2. Select the desire mode for the incoming call show mode
  3. Click to save the setting.
    Image Modified

Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Webpage

  1. To Click Account → Advanced
  2. To choose Yes for the Auto Answer.
  3. To click Saveset to save the configuration.
    Image Modified

To Disable Auto Answer via Webpage

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  1. Press or transfer soft key during the conversation, the call is on hold now.
    Image Modified
  2. Enter the number that transfer to, and press the send soft key or .
  3. Start the second conversation, press or transfer soft key, then, transfer completed.

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  1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF.
  2. Press or transfer soft key during the conversation, the call is on hold now.
  3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

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  1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
  2. A press line 2 key, the call is placed on hold.
  3. A enter the number of C and then press send soft key or .
  4. C answering the call.
  5. A press or the conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)
  6. A press line 3 key, the current 3-way conference is placed on hold.
  7. A enter the number of D and then press send soft key or .
  8. D answering the call.
  9. A press or the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
  10. A press line 4 key, the call is placed on hold.
  11. A enter the number of E and then press send soft key or .
  12. E answering the call.
  13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
  14. A end the call, the conference is finished.
    Image Modified

Note:

  1. If C does not answer the call, A can back to continue the conversation with B;
  2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
  3. The conference feature is not available on all servers. For more information, contact your system administrator.
  4. To realize the 5 way conference, the line should be all available.
  5. Press to get all parties information.

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  1. Press Menu → Features → Call forward →Always Forward.
  2. Press and or press to select the enable choice
  3. Enter the forward to number and on code (optional), off code (optional).
  4. Press or Save soft key to save the configuration.
    Image Modified

To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.

  1. Press Menu →Features → Call forward →Busy forward.
  2. Press and or press to select the enable choice.
  3. Enter the forward to number and on code (optional), off code (optional).
  4. Press or Save soft key to save the configuration.
    Image Modified

To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.

  1. Press Menu →Features → Call forward →No answer forward.
  2. Press and or press to select the enable choice
  3. Enter the forward to number and on code (optional), off code (optional).
  4. Press or Save soft key to save the configuration.
    Image Modified

When the Forward feature is enabled, the Forward Icon will display on Top of the LCD.

To configure Forward via Web Interface

  1. Setting → Features
  2. Click On for the Always/Busy/No Answer
  3. Fill the Forward to Number
  4. (Optional) fill the on/off code
  5. Click to save the configuration
    Image Modified

To cancel the forward feature via Phone Interface

  1. Option 1: To press the key to disable the forward feature.
  2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward

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  1. Press Image Modified

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  1.  and Image Modified

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  1.  or press Image Modified

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  1.  to select the disable choice

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  1. Press Image Modified

...

  1.  or Save soft key to save the configuration. 

To cancel the forward feature via Web Interface

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  1. When the phone is ringing, press Forward soft key.
  2. Enter the forward number.
  3. Press or press the send soft key, then the call is forwarded.
    Image Modified

Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

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  1. Click Setting → Features
  2. Select Call Waiting: On and Call Waiting Tone: On
    Image Modified

To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tone

2. Change the Tone Time as you want (for example 3s)

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  1. Press Menu →Features →Anonymous Call
  2. Press and or press to change the Line ID
  3. Press and or press to select the enable choice in Anonymous Call filed.
  4. Enter the call on code (optional), call off code (optional).
  5. Press or Save soft key to save the configuration.
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To cancel anonymous call feature

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  1. Press Menu →Features →Anonymous Call
  2. Press and or press key to change the Line ID
  3. Press and or press key to select the enable choice in Rejection filed.
  4. Press or Save soft key to save the configuration
    Image Modified

To cancel rejecting anonymous call

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  1. Press the mute key , then the mute key glows green, and the LCD display Mute Icon.
  2. To disable the mute function, press again.
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DND

When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page.

To enable DND feature
Press the DND soft key when the phone is idle, and then DND iconshown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.

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  1. Press Menu →Features → Key as Send
  2. Press and or press key to select the enable choice.
  3. Press or Save soft key to save the configuration
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To cancel # Key as Send

  1. Press Menu →Features → Key as Send
  2. Press and or press key to select the disable choice.
  3. Press or Save soft key to save the configuration

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  1. Click Webpage Setting → Preference
  2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you should press the send key the dial out the number.

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  1. Click the Image Modified button to save the configuration. 
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Dail-Now Timeout

Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:

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  1. Click Webpage Setting → Preference
  2. To choose the Lock keys.
  3. To fill the unlock PIN and auto lock time
  4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
  5. To click Saveset to save the configuration.
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To Disable Keypad Lock via Webpage
1. Click Webpage Setting → Preference
2. To choose Disable for the Phone Lock.
3. To click to save the configuration.

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  1. Press Menu →Features → Hot Line
  2. Enter the Number and delay time (as present, we support off hook auto dial).
  3. Press or Save soft key to save the configuration
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To configure Hotline auto dial via Web Interface

  1. Setting → Features.
  2. Fill the number in the Hotline Number and Hotline Time-out.
  3. Click to save the configuration.
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    Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.

Function Key Features Settings

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  1. Click Function keys → Line or Memory Key.
  2. Select the wanted Key and set as Line.
  3. Select the Account.
  4. Click the button to save the configuration.
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Speed Dial

With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface

  1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
  2. Press and or press key to select the Speed Dial in the type field.
  3. Enter the targeted Number.
  4. Press or Save soft key to save the configuration
    Then the selected Line or Memory key will work as Speed Dial. 

To configure Speed Dial feature via Web Interface

  1. Click Function keys → Line or Memory key.
  2. Select the wanted Line or Memory key and set as Speed Dial.
  3. Enter the desired phone number in the Value field.
  4. Select the Account ID
  5. Click the Image Modified to save the configuration.
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BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.

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  1. Click Function keys → Line or Memory key.
  2. Select the desired Line or Memory key and select BLF in the Type.
  3. Enter the monitored phone number in the Value field.
  4. Select the Account ID
  5. Filled the Pickup code.
  6. Click the to save the configuration and then restart.
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Note:
This feature is not available on all servers. For more information, contact your system administrator.
After setting the BLF key, do not need to restart the phone.

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To configure BLF List via web interface:

  1. Login and click Account
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  2. Click Advanced and then fill the Eventlist BLF URL.
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  3. To configure BLF List Keys
    3.1 Click→Function Keys→Memory

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  1. Key 
    3.2 Select the BLF List in the Type Field. 
    3.3. Select Account
  2. Click Saveset to save the configuration and then restart the Phone.
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For more information, please check BLF list Note.

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  1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
  2. Press and or press key to select the Speed Dial in the type field.
  3. Enter the value.
  4. Press or Save soft key to save the configuration
    Then the selected Line or Memory key will work as Direct Pickup. 

To configure Direct Pickup feature via Web Interface

  1. Click Function keys → Line or Memory key.
  2. Select the wanted Line or Memory key and set as Direct Pickup.
  3. Enter the pickup code and followed the desired phone number in the Value field.
  4. Select the Account ID
  5. Click the to save the configuration.
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Group Pickup

With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface

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  1. Click Function keys → Line or Memory key.
  2. Select the desired Line or Memory key and select Group Pickup in the Type.
  3. Enter the pickup code and followed the desired Group number in the Value field.
  4. Click the to save the configuration.
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Call Park

With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface

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  1. Click Function key → Line or Memory key.
  2. Select the desired Line or Memory key and select call park in the Type.
  3. Enter the call park code in the value field.
  4. Click the button to save the configuration.
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For More information for Call Park, please see: Call park note.

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  1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
  2. Press and or press key to select the intercom in the type field.
  3. Enter the intercom codes followed by desired number.
  4. Press or Save soft key to save the configuration
    Then the selected Line or Memory key will work as intercom.

To configure Intercom feature via Web Interface

  1. Click Function keys → Line or Memory key.
  2. Select the wanted Line or Memory key.
  3. Enter intercom codes followed by desired number in the Value field.
  4. Select the Account ID
  5. Click the to save the configuration.
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If you want to achieve the intercom feature, you must enable the "Allow Auto Answer By Call-Info"

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  1. Click Setting→Preference
  2. Select On for Keypad DTMF Tone.
  3. Click the button to save the configuration.
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To configure the DTMF via Phone Interface

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  1. Click Function keys → Line or Memory key.
  2. Select the desired Line or Memory key and select DTMF in the Type.
  3. Fill the value with the Desired DTMF number.
  4. Click the button to save the configuration.
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Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface

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  1. Click Function key → Line or Memory key.
  2. Select the desired Line or Memory key and select Prefix in the Type.
  3. Fill the value.
  4. Click the to save the configuration.
    Then when you press this key, the set value is input directly.
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Local Group

When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local group via Phone Interface

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  1. Click Function key → Memory Key.
  2. Select the desired Key and select Local group in the Type.
  3. Click the to save the configuration.
    Then you can press the local group key to access the pre-defined contact group in the local directory quickly. 
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XML Group

When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML group via Phone Interface

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  1. Click Function key → Memory Key.
  2. Select the desired Key and select XML group in the Type.
  3. Click the to save the configuration.
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LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone Interface

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  1. Click Function key → Memory Key.
  2. Select the desired Key and select LDAP in the Type.
  3. Click the to save the configuration.
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XML Browser

You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone Interface

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  1. Click Function key → Memory Key.
  2. Select the desired Key and select xml browser in the Type.
  3. Filled the access URL for xml browser (e.g. http://192.168.0.240:8080/xmlbrowser/text.xml)
  4. Click the button to save the configuration.
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Broadsoft Group

When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the Broadsoft group via Phone Interface

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  1. Click Setting→SMS
  2. Select the account(from which account the SMS sent)
  3. Enter the target number
  4. Input the content of SMS, and click Send.
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To send SMS via phone interface:

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  1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
  2. Select the wanted Line or Memory key.
  3. Press and or press key to select the Record.
  4. Press or Save soft key to save the configuration
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To configure the record via Web Interface

  1. Click Function keys → Line or Memory key.
  2. Select the desired Line or Memory key and select Record in the Type.
  3. Click the button to save the configuration.
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Note:
Please contact the system administrator whether support this feature or not.

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  1. Click Function keys →Memory Key.
  2. Select the desired Key and select public hold in the Type.
  3. Click the button to save the configuration.
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Private Hold

The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.
To configure the Private hold via phone interface

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  1. Click Function keys →Memory Key.
  2. Select the desired Key and select public hold in the Type.
  3. Click the button to save the configuration.
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Share line

Shared line is configured by assigning the same extension number to multiple lines. You can use the shared line feature to share an extension number which is used on two or more IP phones at the same time. An incoming call to that number will cause all phones to ring simultaneously. The incoming call can be answered on one of the phones but not all of them. This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on shared line can be placed on hold or barged in.
To configure the share line via phone interface

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  1. Press the Hot desking key when the IP Phone is idle.
  2. Enter the Extension number and password
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  3. Click Save softkey

You can see the account information which has changed.
Note:
This feature is not available on all servers. For more information, contact your system administrator.

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  1. Press Menu→Feature →line or memory key→memory key1?(e.g.?)
  2. Press and or switch key to select the multicast paging in the type field.
  3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
  4. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
  5. Press or Save soft key to save the configuration

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  1. Function keys→line key:
  2. Select the desired Key and select multicast paging in the Type.
  3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
    The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
  4. Click the button to save the configuration.

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You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface.
Paging Barge
The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
Valid values in the Paging Barge field: ?

  • 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest.

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  • Disabled: The voice call in progress will take precedence over all incoming paging calls.

Paging Priority Active
The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
Multicast Codec:
You can only configure the codec by web interface.
To configure multicast codec key via web interface

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  1. Click Directory→Multicast paging?
  2. Select the desired value from the pull-down list of Paging Barge.
  3. Select the desired value from the pull-down list of Paging Priority Active.
  4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
  5. Enter the label in the Label field.
  6. Click button to save the configuration.

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  1. Click Management → Upgrade
  2. Click and then confirm the setting.
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Pcap Feature

To use pcap via web interface:

  1. Click Management→Tools
  2. Click Start and then operation the phone
  3. When finish the operation, click stop and then click Export.
  4. Then you'll get the Pacp captures.
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System Log

To download system log via web interface:

  1. Click Management→Configuration
  2. Click of the system Log
  3. Then you'll get a txt file: syslog.txt.
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Upgrade

To upgrade via HTTP, the "Management"→"auto provision" →" Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Hanlong
e.g. www.mycompany.com:5688/fm/Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

  1. Click Management→Auto provision:
  2. Select the upgrade mode in the upgrade mode field
  3. Enter the Firmware server path and config server path (192.168.0.254 is HTTP server).
  4. Enter the HTTP server's username and password (optional).
  5. Click the button to save the configuration.
  6. Restart the UC8xx, IP Phone will restart and auto-get firmware files from HTTP server.
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NOTES:

  • Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
  • Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
  • Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
  • Hanlong's latest firmware is available at http://www.htek.com →Support→Firmware Download.
  • Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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  1. Click Management → Upgrade
  2. Click Brower or the blank.
  3. Select the firmware (fw8xx.rom )and then click .
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Configuration File

To download configuration file:

  1. Click Management → Configuration →Download Device Configuration
  2. Then you can get a file: cfg.bin or cfg.xml
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To Restore a configuration file:

  1. Click Management → Configuration → Restore configuration
  2. Select the xxx.bin or xxx.xml file, and then Click the , then IP Phone will reboot.
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Troubleshooting

Why is the phone LCD screen blank?

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  • Click Setting→Tones
  • Define the dial tone, ringing, busy tone…
  • For the tones, you can check with your system administrator.
  • More Click Tone Notes.
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How to download XML Configuration?

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  • Click Management→Trusted CA
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How to Import Server CA certificate?

  • Click Management→Server CA
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How to use Vlan?

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How to use Open VPN?

Provisioning Guide on Free PBX:

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