Htek Device Management System Quick Start Guide
1. Overview
Htek Device Management System provides an effective way for users to deploy and manage Htek IP phones.
In this document, you play a role as a company user to deploy and manage Htek IP phones.
For more information about role, please check role section in Htek Device Management System User Manual.
The steps of connecting devices to HDMS are involved in section 3、4 and 5. After connections are established, the steps of configuring and managing devices are contained in section 6.
To have a brief overview of Htek Device Management System(HDMS), the video below can help.
Htek Device Management System Quick Start Guide | Related Videos
2. Getting Started
Browser Requirements
OS | Browser |
|---|---|
Win7 | IE：11 or later, Google Chrome |
Win8 | IE：11 or later, Google Chrome |
Win10 | Edge：14 or later, Google Chrome |
MAC | Safari：10 or later, Google Chrome |
Open a web browser.
Enter https://<IP address>/ (for example: https://10.2.8.66/), which is the IP address of HDMS, in the address box.
Enter your username and the password and click Login.
3. Adding Devices
Add the device to the HDMS system..
On the left navigate bar, click Device Management → Device List → Add. On the popup page, fill in the necessary information:
Device Name: A unique name as you want.
Device Model: Choose the corresponding device model,Please select phone models with the "Global" label, such as UCV52(Global).
MAC: The MAC address of the device.
To add multiple devices at once, you can fill them in an Excel file and import it.
On the Device List page, click Download Template and fill information in the Device Name, Device Model and MAC field in the file. Then import it into HDMS.
4. Connecting Devices to HDMS
To make conntections between devices and HDMS, you need to change values in Configuration File of devices first.
There are two parameters, called P values, related with HDMS feature in Configuration File of IP phones:
P5007 - DMS Service Enable: set it to “1” if you want to enable this feature, otherwise set it to “0”.
P5008 - DMS Service URL: configure the DMS service URL, like https://hdms.com/api/init. If you do not know it, please contact your provider.
To get the configure file of an IP phone, login the phone’s web page and do the following steps.
click Management → Configuration → Download Xml File
Then add or fix values in P5007 and P5008 in the configuration file, which is the xml file you have downloaded from the above steps. Then upload it to the phone.
Auto Provisioning
These two parameters can be provisioned through auto provisioning methods like DHCP Option 66 or RPS Service.
For more information about auto provisioning methods, please refer to
Connecting Devices to HDMS Manually
Meanwhile, you can find these two parameters on an IP phone’s webpage. First, log into an IP phone’s wenpage. Then Click Management → Auto Provision on the web page. Now you can configure this feature manually. Click Yes -> Fill url in HDMS Service Url.
You need click SaveSet -> Autoprovision Now or Reboot to trigger devices to make connection between them and HDMS.
5. Configuring Devices
In this section, you will know how to manage the configurations of devices by HDMS. The section are divided into two parts —— SIP account part and the other settings part.
SIP Account Part
The content corresponding to the SIP Server and Account in SIP account management on HDMS maps to the Profile and Account sections on the phone's web page.
an IP Phone’s Web Page
|
HDMS SIP Account Part |
|---|
Generally, an IP phone needs to register an account or an extension in the SIP server to make/receive calls.
In HDMS SIP account part, Profile Management ->SIP Server contains information of SIP servers. And Account contains information of accounts.
Multiple accounts can belong to one SIP server. So, the relationship between sip server and accounts can be 1-1 and 1-n.
Firstly, you need create the sip server and fill in the server information, similar to the profile page on the phone's web interface.
After you have a SIP Server, you can continue to add Account and bind Account and SIP Server.
Other Settings Part
Other settings part contains Network, Function Keys, Settings, Directory and Management parameters of devices. You can configure these parameters on an IP phone’s web page or on HDMS.
an IP Phone’s Web Page
| HDMS Other Settings Part |
|---|
Group Configuration: Manage configurations, according to device groups you have created.
Site Configuration: Manage configurations, according to a site that a device belongs to.
Mac Configuration: Manage configurations, according to devices' MAC addresses.
For example, you want to push a configuration file to multiple devices(create a new site for these devices). Do the steps in the below figures.
Create the device site, fill the information of the site.
Click the Update button on the right side of the site to add/modify device configuration information.
Select the corresponding navigation bar to configure the device parameters.
You can click Confirm -> Confirm to save the configurations of the devices .
Redirect to the device selection page to push configuration files to the corresponding devices.
Pushing Configurations to the IP Phones
You can choose to push the configuration file immediately after creating or modifying it, or you can push it later.
Method 1:
After confirming the previous step, Redirect to the device selection page to push configuration files to the corresponding devices
Method 2:
When you ready to push the configurations to the devices, click Push Config button.
Then, choose the devices you want to update and click Push to Update.
On the next popup page, choose At Once as this is a onetime update or set a timing to want.
If you want to change something on IP phones by HDMS, make sure the phones are connected to HDMS first. You can check the phones' info on Device List page on HDMS.
Related Videos and Documents
For more detailed information about HDMS, refer to Htek Device Management System User Manual.