...

1. To click Directory→Call log
2. Select the desired Call log Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click  to save the configuration.
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Search Contact:

You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:

1. Click the Directory softkey on Idle interface.
2. Click the More Softkey, then you can see the Search softkey
3. Click the Search softkey, you can enter the desired part of name or part of number.
4. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.
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Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds 
To search contact in Local contacts:

...

...

1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.

...

Note:
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...

http://www.hanlongtek.com/uploadfile/swfupload/file/Dial%20plan%20Notes.pdf] on [www.htek.com

...

http://www.h-tek.com]

...

1. the configuration.
   Image Added 

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation. 
To configure emergency call via web interface:

1. Click Setting→Features→Phone Lock
2. Enter the emergency services number in the Emergency field
3. Click SaveSet to save the configuration.
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LED Status Setting

The LED Status setting mainly defines the power indicator LED. 
To configure LED Status via web interface: 

...

For the LED status description, see: LED Instruction[ Instruction Power Indicator LED|#_Power_Indicator_LED] 

Action URL

To configure action url via web interface: 

1. Click Setting→Action URL
2. Filled the needed value in the necessary blank.
3. Click  to save the setting.

Click Action URL for more how to use, or check on www.htek.com 

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. 
To configure Soft key via web interface: 

1. Click Setting→Softkey Layout
2. Select Enable for Custom Softkey
3. Select call States.
4. Select the feature form the disable key to enable key field by 
   Image Modified Disable to Enable field. Image Modified Delete the Enable, and it will back to Disable field. 
5. Click  or  to change to position or each feature.
6. Click  to save the configuration.
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...

It only works when there is expansion module connected with the phone. 
For Ext Key configuration, please refer to: UC40 UC46 User manual.

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page. 
To configure Programmable Key via web interface: 

1. Click Function Keys→Programmable Keys
2. Select the desired Key to set.
3. Click  to save the setting.
4. By clicking  , all setting of the keys will be back to default.
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Basic Call Features

Place a Call

...

Making two calls with one line and one account 
1. Press a line key and dial one phone number, then make a call. 
2. Press the corresponding line key 
3. Dial another phone number, 
4. Press the Send soft key, or Image Modified , then make the second call.

End a Call

Here shows to end a call during three mode: 
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press  
To end a call under Headset Mode
Press the Cancel soft key or press  , or press  . 
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press  , or press  . 

...

1. Click setting→ preference
2. Select the desire mode for the incoming call show mode
3. Click  to save the setting.
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Auto Answer

Enable auto answer feature, you will answer all incoming call automatically. 
To enable Auto Answer via Webpage 

1. To Click Account → Advanced
2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.
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To Disable Auto Answer via Webpage 

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This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer 
When you use this feature, you can transfer 

...

1. Press  or transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfer to, and press the send soft key or  .
3. Start the second conversation, press  or transfer soft key, then, transfer completed.

...

1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press  or transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

...

1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or  .
4. C answering the call.
5. A press  or the conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)
6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or  .
8. D answering the call.
9. A press  or the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or  .
12. E answering the call.
13. A press  or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.
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1. Press Menu → Features → Call forward →Always Forward.
2. Press  and  or press  to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press  or Save soft key to save the configuration.
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To configure busy forward 
With this feature, the incoming calls are immediately forwarded if the phone is busy. 

1. Press Menu →Features → Call forward →Busy forward.
2. Press  and  or press  to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press  or Save soft key to save the configuration.
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To configure no answer forward 
No Answer Forward: Incoming calls are forwarded if not answered after some time. 

1. Press Menu →Features → Call forward →No answer forward.
2. Press  and  or press  to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press  or Save soft key to save the configuration.
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When the Forward feature is enabled, the Forward Icon will display on Top of the LCD. 
 
To configure Forward via Web Interface 

1. Setting → Features
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click  to save the configuration
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To cancel the forward feature via Phone Interface 

1. Option 1: To press the  key to disable the forward feature.
2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward
   Press Image Modified and Image Modified or press Image Modified to select the disable choice
   Press Image Modified or Save soft key to save the configuration. 

To cancel the forward feature via Web Interface 

...

1. When the phone is ringing, press Forward soft key.
2. Enter the forward number.
3. Press  or press the send soft key, then the call is forwarded.
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1. Click Setting → Features
2. Select Call Waiting: On and Call Waiting Tone: On
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To Change the Call Waiting Tone time via Web interface 
1. Click Setting → Tones 
 
2. Change the Tone Time as you want (for example 3s) 

...

1. Press Menu →Features →Anonymous Call
2. Press  and  or press  to change the Line ID
3. Press  and  or press  to select the enable choice in Anonymous Call filed.
4. Enter the call on code (optional), call off code (optional).
5. Press  or Save soft key to save the configuration.
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To cancel anonymous call feature

...

1. Press Menu →Features →Anonymous Call
2. Press  and  or press  key to change the Line ID
3. Press  and  or press  key to select the enable choice in Rejection filed.
4. Press  or Save soft key to save the configuration
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To cancel rejecting anonymous call 

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When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone). 
To mute the call during a call (including a conference call)

1. Press the mute key  , then the mute key glows green, and the LCD display Mute Icon.
2. To disable the mute function, press  again.
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DND

When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page.
 
To enable DND feature 
Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. 
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.

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1. Press Menu →Features → Key as Send
2. Press  and  or press  key to select the enable choice.
3. Press  or Save soft key to save the configuration
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To cancel # Key as Send 

1. Press Menu →Features → Key as Send
2. Press  and  or press  key to select the disable choice.
3. Press  or Save soft key to save the configuration

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1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you should press the send key the dial out the number.
3. Click the  button to save the configuration.
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Dail-Now Timeout

Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number. 
To configure Dial-Now Timeout via web interface: 

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1. Click Webpage Setting → Preference
2. To choose the Lock keys.
3. To fill the unlock PIN and auto lock time
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click Saveset to save the configuration.
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To Disable Keypad Lock via Webpage 
1. Click Webpage Setting → Preference 
2. To choose Disable for the Phone Lock. 
3. To click  to save the configuration.

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1. Press Menu →Features → Hot Line
2. Enter the Number and delay time (as present, we support off hook auto dial).
3. Press  or Save soft key to save the configuration
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To configure Hotline auto dial via Web Interface 

1. Setting → Features.
2. Fill the number in the Hotline Number and Hotline Time-out.
3. Click  to save the configuration.
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Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.

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1. Click Function keys → Line Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
4. Click the  to save the configuration.
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Speed Dial

With this feature, you can dial one directory by press the definite key. 
To configure Speed Dial feature via phone interface 

...

1. Click Function keys → Line key.
2. Select the desired Line key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the  to save the configuration and then restart.
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To configure BLF List via web interface: 

1. Login and click Account
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2. Click Advanced and then fill the Eventlist BLF URL.
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2. To configure BLF List Keys
   3.1 Click→Function Keys→ Line Key 
   3.2 Select the BLF List in the Type Field. 
   3.3. Select Account 
   3.4 Click Saveset to save the configuration and then restart the Phone. 
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For more information, please check BLF list Note on www.htek.com.

Voice Message

This phone supports Voicemail, and when there is message, the message will  will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone. 
 
To configure the Voice mail feature 

...

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Press  and  or press  key to select the Speed Dial in the type field.
3. Enter the value.
4. Press  or Save soft key to save the configuration
   Then the selected Line key will work as Direct Pickup. 

To configure Direct Pickup feature via Web Interface 

1. Click Function keys → Line key.
2. Select the wanted Line key and set as Direct Pickup.
3. Enter the pickup code and followed the desired phone number in the Value field.
4. Select the Account ID
5. Click the  to save the configuration.
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Group Pickup

With this feature, you can pick up the specified group that you want incoming calls. 
To configure the Pick up via phone interface 

...

To configure the Group Pick up via Web interface 

1. Click Function keys → Line key.
2. Select the desired Line key and select Group Pickup in the Type.
3. Enter the pickup code and followed the desired Group number in the Value field.
4. Click the  to save the configuration.
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Call Park

With this feature, you can put a call on hold and continue the conversation from another phone. 
To configure the Call Park via phone interface 

...

1. Click Function key → Line key.
2. Select the desired Line key and select call park in the Type.
3. Enter the call park code in the value field.
4. Click the  button to save the configuration.
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For More information for Call Park, please see: Call park note on :http://www.htek.com

Intercom

When use the intercom feature, you can quickly get access connect to the configured one. 
To configure intercom feature via phone interface 

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Press  and  or press  key to select the intercom in the type field.
3. Enter the intercom codes followed by desired number.
4. Press  or Save soft key to save the configuration
   Then the selected Line key will work as intercom. 

To configure Intercom feature via Web Interface 

1. Click Function keys → Line key.
2. Select the wanted Line key.
3. Enter intercom codes followed by desired number in the Value field.
4. Select the Account ID
5. Click the  to save the configuration.
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If you want to achieve the intercom feature, you must enable the "Allow Auto Answer By Call-Info"

1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the  button to save the configuration.
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...

...

1. Click Setting→Preference
2. Select On for Keypad DTMF Tone.
3. Click the  to save the configuration.
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To configure the DTMF via Phone Interface 

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press  and  or press  key to select the DTMF in the type field.
4. Enter the value with the Desired DTMF number
5. Press  or Save soft key to save the configuration

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1. Click Function keys → Line key.
2. Select the desired Line key and select DTMF in the Type.
3. Fill the value with the Desired DTMF number.
4. Click the  to save the configuration.
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Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface. 
To configure the Prefix via Phone Interface 

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1. Click Function key → Line Key.
2. Select the desired Key and select XML group in the Type.
3. Click the  to save the configuration.
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LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly. 
To configure the LDAP via Phone Interface 

...

1. Click Function key → Line Key.
2. Select the desired Key and select LDAP in the Type.
3. Click the  to save the configuration.
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XML Browser

You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc. 
To configure the XML Browser via Phone Interface 

...

1. Click Function key → Line Key.
2. Select the desired Key and select xml browser in the Type.
3. Filled the access URL for xml browser (e.g.http://192.168.0.240:8080/xmlbrowser/text.xml)
4. Click the  button to save the configuration.
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Broadsoft Group

When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly. 
To configure the Broadsoft group via Phone Interface 

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You are able to configure the key as a transfer key to perform the Blind/Attended Transfer. 
To configure the Transfer via Phone Interface 

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The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation. 
To configure the Hold via Phone Interface 
1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 
2. Select the wanted Line key. 
3. Press  and  or press  key to select the Hold in the type field. 
4. Press  or Save soft key to save the configuration 
To configure Hold via Web Interface 

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To send SMS via web Interface 

1. Click Setting→SMS
2. Select the account(from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
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To send SMS via phone interface: 

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1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press  and  or press  key to select the Record.
4. Press  or Save soft key to save the configuration
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To configure the record via Web Interface 

1. Click Function keys → Line key.
2. Select the desired Line key and select Record in the Type.
3. Click the  button to save the configuration.
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1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
   Click the Image Modified button to save the configuration and then restart.

Public Hold

The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call. 
To configure the Public hold via phone interface

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1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press  and  or press  key to select the Public Hold.
4. Press  or Save soft key to save the configuration

...

1. Click Function keys →Line Key.
2. Select the desired Key and select public hold in the Type.
3. Click the  button to save the configuration.
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Private Hold

The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call. 
To configure the Private hold via phone interface 

...

1. Click Function keys →Line Key.
2. Select the desired Key and select private hold in the Type.
3. Click the  button to save the configuration.
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To configure the share line via phone interface 

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press  and  or press  key to select the share line.
4. Enter the number in the value field.
5. Select the desired account in the Account field.
6. Press  or Save soft key to save the configuration

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1. Press the Hot desking key when the IP Phone is idle.
2. Enter the Extension number and password
   Image Modified
3. Click Save softkey

You can see the account information which has changed. 
Note:
This feature is not available on all servers. For more information, contact your system administrator.

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1. Press Menu→Feature →line or memory key→memory key1?(e.g.?)
2. Press  and  or switch key to select the multicast paging in the type field.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
4. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
5. Press  or Save soft key to save the configuration

...

1. Function keys→line key:
2. Select the desired Key and select multicast paging in the Type.
3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
   The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
4. Click the  button to save the configuration.

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1. Click Directory→Multicast paging?
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:2000) which the phone listens to for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field.
6. Click  button to save the configuration.
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Note:
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only. 

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1. Click Management→Tools
2. Click Start and then operation the phone
3. When finish the operation, click stop and then click Export.
4. Then you'll get the Pacp captures.
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System Log

To download system log via web interface: 

1. Click Management→Configuration
2. Click  of the system Log
3. Then you'll get a txt file: syslog.txt.
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Upgrade

To upgrade via HTTP, the "Management"→"auto provision" →" Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Hanlong
e.g. www.mycompany.com:5688/fm/Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

1. Click Management→Auto provision:
2. Select the upgrade mode in the upgrade mode field
3. Enter the Firmware server path and config server path (192.168.0.254 is HTTP server).
4. Enter the HTTP server's username and password (optional).
5. Click the  button to save the configuration.
6. Restart the UC8xx, IP Phone will restart and auto-get firmware files from HTTP server.
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NOTES:

• Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
• Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
• Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
• Hanlong's latest firmware is available at http://www.htek.com →Support→Firmware Download.
• Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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1. Click Management → Upgrade
2. Click Brower or the blank.
3. Select the firmware (fw8xx.rom )and then click  .
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...

Configuration File

To download configuration file:

1. Click Management → Configuration →Download Device Configuration
2. Then you can get a file: cfg.bin or cfg.xml
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To Restore a configuration file:

1. Click Management → Configuration → Restore configuration
2. Select the xxx.bin or xxx.xml file, and then Click the  , then IP Phone will reboot.
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Troubleshooting

Why is the phone LCD screen blank?

...

• Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to HU Phone InstallationUHInstallation.
• Check whether dial tone is present on one of the audio modes.
• Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
• If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.

...

• Click Setting→Tones
• Define the dial tone, ringing, busy tone…
• For the tones, you can check with your system administrator.
• More Click Tone Notes.

How to download XML Configuration?

...

• For Vlan information, please click VLAN Note

How to use LLDP?

• For LLDP information, please click VLAN Note
• VLAN Notes including: 
  1. Voice VLAN 
  2. Major Benefits of Using VLANs 
  3. VLAN discovery method on Htek ip phones 
  4. LLDP Feature on Htek IP Phones 
  5. Supported TLVS of IP Phones 
  6. Configuring LLDP Feature 
  7. DHCP VLAN 
  8. Open the DHCP VLAN on the Htek IP Phones 
  9. VLAN under Bridge Mode 
  10. VLAN underNAT Mode

How to Set LCD and Web GUI:

• Click LCD and Web GUI custom Guide

How to Upgrade via FTP?

• Click How to Upgrade Note

How to make Ringtone?

• Click How to Make Ringtone

How to use Open VPN?

• Click Open VPN note

Provisioning Guide on Free PBX:

• Click Set Auto Provision on FreePBX

Failover Notes

• Click [ Failover Note|http://www.hanlongtek.com/uploadfile/swfupload/file/Failover%20Notes.pdf]

How to Use Auto Provision Phonebook?

• Click About AP Phonebook

All Documents

• Click Documents Guide, you can get all tech files.