UC840 User Manual

Notices Information

Copyright

Copyright © 2005 - 2015 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law. No parts of this document may be used or reproduced, transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology Co., LTD.
When this document is made available on www.htek.com , hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual. No parts shall have the right to alter, modify or use as commercial means without the express written permission of Nanjing Hanlong Technology Co., LTD.

Safety cautions

• To use the Phone follow the instructions in this manual.
• To use the power adapter that delivered with the phone. Other power adapters may damage the phone.
• The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
• Do not use the phone during thunderstorms.
• CE
• FCC

WEEE Warning

Image AddedTo avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:

1. The phone device
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2. The footstand
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3. Handset
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4. Headset cord
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5. Power adapter
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6. Ethernet cable
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7. Quick installation reference
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Phone Installation

1. Attach the Foot stand

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2. Connect the Handset and optional Headset

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3. Connect the Network and Power

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Initialization

After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"
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And then show "Initializing "during the initialization.
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The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please waitg…" after initialization.
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Then IP Phone will show Reboot information:
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By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

Status

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status of accounts)
To view the phone status via phone interface:

1. Press Menu →Status →Information
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2. Press Menu →Status →Network
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3. Press Menu →Status →Account
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To view the phone status via Web interface:
Login webpage( For How to login, please refer to Web Login)
View the information of Version, Account and Network.
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Registration

To register via phone interface:

1. Press Menu→ Setting→Advanced settings (default password: admin)→Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
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Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|" 
To register via web interface:

1. Login webpage and Click Account→Basic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click Image Added to save the configuration.
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Idle Screen

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Getting Familiar with Your Phone

Hardware Components Preview

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Icon Preview

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

Power Indicator LED

Line LED:(Line Key set as Line)

BLF or BLF List Key LED:(Line Key set as BLF)

Shared Line Key LED:

Other Key Led

Info Key Instruction

Info Key Image Added plays many roles in this phone:

1. Quick get the Information page.
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2. Get the full information of the item with Image Added . When the item with Image Added , it means the information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options.
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3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.
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4. Get all other parties information during a conference.
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User Interface

There are two ways to customize specific configurations on your IP phone:

• The user interface on the IP phone
• The user interface in a web browser on your PC

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.
Phone Interface Overview

Line Key Function Overview

Basic Features Configuration

This part will mainly introduce the basic configuration as the Time, Language, and Volume…

Web Login

1. Get the IP address: Press Menu →Status →Information.
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2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
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Administrator Password

The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin
To change to password via Phone Interface

1. Press Menu → setting → Advanced settings → password (default admin) →Phone Setting → Set Password
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or Image Added to save the new password.
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To change to password via Web Interface

1. Management → Password
2. Fill the value
3. Click Image Added to save the configuration.
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Basic Network Setting

Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
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WAN Port

To configure a static IP address via phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →Static mode.
2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS) in the corresponding fields.
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3. Click Save and restart the phone.
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   Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. 

To configure PPPoE via phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →PPPoE mode.
2. Enter the User ID and password
3. Click Save and restart the phone.
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To configure DHCP via phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→WANPort →DHCP mode.
2. Click Save and restart the phone.

To configure Network via web interface:

1. Click Network→Basic
2. Select the desired Type: DHCP, Static or PPPoE
3. Filled the necessary information.
4. Click the SaveSet and restart the phone.
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PC Port

Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→PC Port →Bridge mode.
2. Click Save
3. Back to Idle interface and Click the OK button, then the phone will reboot.

To configure PC router via Phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→PC Port →Router mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Back to Idle interface and Click the OK button, then the phone will reboot

To configure PC Connect to Expansion Module via Phone interface:

1. Press Menu→Setting→Advanced Settings (password: admin) →Network→PC Port → Connect to Expansion Module.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Back to Idle interface and Click the OK button, then the phone will reboot

To configure Bridge via web interface:

1. Click Network→Basic
2. Select Image Added
3. Click Image Added and the phone will reboot automatically
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To configure Router via web interface:

1. Click Network→Basic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click Image Added and the phone will reboot automatically
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To configure PC Connect to Expansion Module via web interface:

1. Click Network→Basic
2. Select As Connect to Expansion Module
3. Click Image Added and the phone will reboot automatically
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Display Mode

This phone support two Display mode: Text and Icon.
Icon Mode: all Items are shown same as the main with Icon.
Text Mode: Only the 8 main items are shown as Icon, and others all text description.
To Configure Display mode via phone interface:

1. Press Menu→ Display→Display Mode
2. Select Text or Icon
3. Press Save soft key to save the configuration.

To Configure Display mode via web interface:

1. Login web interface, and click Setting→ Preference
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2. Select Icon Mode or Text Mode for the Display mode
3. Click Image Added to save the configuration.

Language

The default Phone interface language is English.
To change the language via Phone interface

1. Press Menu → Setting → Basic Settings → Language.
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2. Press Image Added or Save soft key to save the configuration.
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To change the language via Web Interface

1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press Image Added to save the configuration.
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How to connect to the UC46

Change the IP Phone to "Connect to Expansion Module." Through web UI.

1. Login
   Login name: admin, password: admin(default)
2. Network → Basic →PC Port
3. Choose the "Connect to Expansion Module"
4. After save set the Phone will reboot.
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Change the IP Phone to "Connect to Expansion Module." Through web UI.

1. To press Menu → Setting → Advanced setting → Network → PC Port
2. Press Image Added and Image Added to select the Connect to Module.
3. Press Image Added or Save soft key enter to choose the configuration.
4. Press OK to reboot the phone.
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Time and Date

The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
To configure the time and Date by SNTP setting via phone interface

1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press Image Added or Image Added , or Image Added to change the Time zone.
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press Image Added or Save soft key to save the configuration.
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To configure time and date manually via phone interface

1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
2. Press Image Added and Image Added or change the right time, or you can input the right time.
3. Press Image Added or Save soft key to save the configuration.
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To configure the Time & Date Format via phone interface

1. To press Menu → Setting → Basic setting → Time & Date Format
2. Press Image Added and Image Added or press Image Added to change between 12 Hour or 24 Hour.
3. Press Image Added and Image Added or press Image Added to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
4. Press Image Added or Save soft key to save the configuration.
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To configure the DHCP time via phone interface

1. To press Menu → Setting → Basic setting → DHCP time
2. Press Image Added and Image Added or press Image Added to change between Disable and Enable.
3. Press Image Added or Save soft key to save the configuration.
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To configure the NTP Server by web interface

1. Login
   Login name: admin, password: admin(default)
2. Setting → Date &Time →NTP Server
3. Fill the value in the blank.
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To change the Time Zone and Date Display Format via web interface

1. Setting → Date &Time
2. Select the necessary one.
3. Press Image Added to save the configuration.
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Ring Tone

You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:

1. Press Menu → Setting → Basic Settings → Ring Tone.
2. Press Image Added and Image Added to select the aimed one.
3. Press Image Added or Save soft key to save the configuration.
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To adjust the Ring Tone Type via Web Interface

1. Setting → Preference → Ring Tone
2. Select the wanted one
3. Click Image Added to save the configuration.
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To configure Distinctive Ring Tone via Phone Interface

1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press Image Added and Image Added to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.
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To configure Distinctive Ring Tone via Web Interface

1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
3. Click Image Added → Image Added to save the configuration.
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Click Ring tone for more information.

Volume

You can adjust the volume for the phone by the volume keys: Image Added and Image Added .
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To adjust the Ring tone volume via phone interface:

1. Option 1: To press Image Added and Image Added on the idle page
2. Option 2: To press Image Added and Image Added during the call is ringing.

To adjust the handset volume via phone interface:
To press Image Added and Image Added during a call in handset mode.
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To adjust the headset volume via phone interface:
To press Image Added and Image Added during a call in headset mode.
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To adjust the speaker Volume via phone interface:
To press Image Added and Image Added during a call in speaker mode.
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Wallpaper

To change the preferred one picture for you by the following steps:
To change the wallpaper via phone interface:

1. To press Menu → Display → wallpaper
2. Press Image Added and Image Added or press Switch soft key to display the different pictures.
3. Press Image Added or Save soft key to save the selected picture as the wallpaper.
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To upload the wallpaper via web interface:

1. Click Setting→Preference
2. Select the desired wallpaper picture to upload
3. Click Image Added to save the setting.
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To delete the wallpaper via web interface:

1. Click Setting→Preference
2. Select the desired wallpaper to delete.
3. Click Image Added to save the setting.
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Note:
System wallpaper(Wallpaper1-Wallpaper6) can not be deleted!!!

Screen Saver

There are three types of screen saver: Time & Logo, Photo Switch and Photo.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Photo Switch: all screensaver pictures display one by one.
Phone: Only the select phone display as screensaver.
Text logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the entered value in turns.
To enable screen saver via Phone interface:

1. To press Menu → Display → Screensaver...
2. Press Image Added and Image Added or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo
4. Press Image Added or Save soft key to save the selected configuration.
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To disable screen saver via Phone interface

1. To press Menu → Display → Screensaver...
2. Press Image Added and Image Added or press Switch soft key to Choose the Time-out as off.
3. Press Image Added or Save soft key to save the selected configuration.
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To upload screen saver via Web interface:

1. Setting → Preference
2. Choose the picture wanted to use as screen saver
3. Click Image Added to save the upload picture
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To delete upload screen saver phone via Web interface:

1. Setting → Preference
2. Select the photo that to delete.
3. Click Delete to delete the photo.
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Note:
System Screen Photo(ScreenSaver1-ScreenSaver3) can not be deleted!!!
To custom text logo via web interface:

1. Click Setting→Preference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click Saveset to save the configuration.
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To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
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Backlight

To set Backlight via web interface:

1. Click setting→Preference
2. Enter the time for Backlight time(In seconds).
3. Click Image Added to save the configuration.
   The default is 0, which means Backlight is always on. 
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Contact Management

This section provides the operating instructions for managing contacts. The topics include:

• Local Directory
• Blacklist
• Remote Phonebook
• Call History
• LDAP
• BroadSoft Phonebook
• CallLog
• Search Contact

Local Directory

In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
To add contacts manually via phone interface

1. Press Menu → Directory → Local Directory
2. Press Add soft key.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or Image Added to add the contacts successfully.
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To add contacts from history via phone interface:

1. Press History soft key or press Menu → History → Local history
2. Press Image Added and Image Added to select the targeted one. (Press Image Added and Image Added switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or Image Added to add the contacts successfully.
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To add contacts via web interface:

1. Click Directory→Directory
2. Enter the name, number and some other information.
3. Press Image Added and then press Image Added button.
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B: To add contacts into blacklist
To add blacklist from Directory via phone interface:

1. Press Menu → Directory → Local Contacts/Remote Contacts/Broadsoft ContactsAP Contacts
2. Press More →Option →Add to Blacklist.
3. Press save soft key or Image Added to add the contacts successfully.

To add blacklist from history via phone interface:

1. Press History soft key or press Menu → History → Local History
2. Press Image Added and Image Added to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or Image Added to add successfully.
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Upload Contacts photo via web interface:

1. Click Directory and select the desired contact.
2. Click Choose file to select the photo for the contact
3. Click Image Added to upload the photo.
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   When you place a call from the contact, the phone idle screen will show the contact photo.
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To import or export the contact list
You can manage your phone's local directory via phone or web user interface. But you can only import or export the contact list via web interface.
To import an XML file of contact list via web interface:

1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.

To export an XML file of contact list via web interface:

1. Click on Directory
2. Click Export XML to import the contact list.

To import a CSV file of contact list via web interface:

1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.

To export a CSV file of contact list via web interface:

1. Click on Directory
2. Click Export Csv to import the contact list.
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Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.

Remote Phonebook

To set Romote PhoneBook via web interface:

1. Login the webpage and click Directory→Remote Phone Book
2. Fill the path of the remote file in the Phone Book URL field.
   For example, 
   http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click Image Added to save the configuration.
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To check the contacts via phone interface:

1. Press Directory→Left Button→Left Button, and then you can see the item you set, press enter you will find the detail.

For More detail, please refer to: Remote Phonebook.
Note:
Every remote contact only support 1000 contacts.

Call History

This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:

1. Press Menu→Feature→History Setting
2. Press Image Added and Image Added or Switch soft key to enable History record.
3. Press Save soft key to save the configuration.
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To check the call history via phone interface:

1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
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To delete an entry from the call history list via phone interface:

1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.

To delete all entries from the call history list via phone interface:

1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.

To check the call history via web interface:

1. Click Directory→ Call History
2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list.
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To Dial a call from Call History via web interface:

1. Click Directory→Call History
2. Select the desired history item, and click Tel Number.
3. Then the call is dialed on phone.
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To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press Image Added and Image Added to select the targeted one.
3. Press the Send soft key, or Image Added , or Image Added , or the corresponding line key.

LDAP Phonebook

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:

1. Login webpage and click Directory→LDAP
2. Filled the LDAP Name Filter:
   1. This parameter specifies the name attributes for LDAP searching. The "%" symbol in the filter stands for the entering string used as the prefix of the filter condition.
   2. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
   This This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
   For example: 192.168.0.124
5. Port(the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click save button the save the settings.

Following is the example screenshot for the configuration.
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To Configure LDAP Key
To configure LDAP Key via web interface:

1. Click Function Key→Memory Key→ choose Memory Key 1(for example)
2. Select LDAP in the Type field.
3. Click Image Added to save the configuration.
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To Configure LDAP Key via phone interface:

1. Press Menu→Feature→Function Keys→Line Keys as Function Keys→Memory Key 1
2. Select LDAP in the Type field
3. Press save or OK key to save the configuration.

When press the LDAP Key the LCD will display as following:
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For More detail, please refer to LDAP Notes.

Broadsoft Phonebook

You can access the BroadSoft directory through your phone. You can add local contacts from the BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:

1. To click Directory→Broadsoft
2. Select the desired Broadsoft Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click Image Added to save the configuration.
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Call log

You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list. The BroadSoft call log allows users to view and dial the stored numbers in the following lists: missed, received, and placed. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts. Contact your system administrator for the access URL of the BroadSoft call log.
To Configure Call log via web interface:

1. To click Directory→Call log
2. Select the desired call log Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click Image Added to save the configuration.
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Search Contact:

You can search contact in all contacts, local contacts, remote contacts and LDAP contact.
To search contact in all contacts:

1. Click the Directory softkey on Idle interface.
2. Click the More Softkey, then you can see the Search softkey
3. Click the Search softkey, you can enter the desired part of name or part of number.
4. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.
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Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds
To search contact in Local contacts:

1. Click the Directory softkey on Idle interface.
2. Click the Image Added button and select the Local contacts list.
3. Click the More Softkey, then you can see the Search softkey
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.

Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automaticallywithin 5 seconds
To search contact in Remote contacts:

1. Click the Directory softkey on Idle interface.
2. Click the Image Added button and select the remote contacts list.
3. Select the desired the remote contact and click Enter softkey.
4. Click the Search softkey, you can enter the desired part of name or part of number.
5. Click Ok softkey, then with the search content to match the contact will be displayed on the LCD.

Note:
If you don't click the OK softkey, then IP Phone will display the relevant contacts automaticallywithin 5 seconds
To search contact in LDAP contacts:

1. Click the LDAP function key.
2. Enter the first character or more of contact's name.
3. Select the desired the remote contact and click Enter softkey.
4. Then IP Phone will display the relevant contacts automatically within Search Delay.

Other features settings

Dial Plan

Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#

To configure dial plan via web interface:

1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
   Image Added

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:

1. Click Setting→Features→Phone Lock
2. Enter the emergency services number in the Emergency field
3. Click SaveSet to save the configuration.
   Image Added

LED Status Setting

The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:

1. Click Setting→Preference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Stauts.
3. Click Image Added for the setting.

For the LED status description, see: LED Instruction Power Indicator LED
Image Added

Action URL

To configure action url via web interface:

1. Click Setting→Action URL
2. Filled the needed value in the necessary blank.
3. Click Image Added to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com
Image Added

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.
To configure Soft key via web interface:

1. Click Setting→Soft key Layout
2. Select Enable for Custom Soft key
3. Select call States.
4. Select the feature form the disable key to enable key field by Image Added
   Image Added Disable to Enable field. Image Added Delete the Enable, and it will back to Disable field.
5. Click Image Added or Image Added to change to position or each feature.
6. Click Image Added to save the configuration.
   Image Added

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:

1. Click Function Keys→Programmable Keys
2. Select the desired Key to set.
3. Click Image Added to save the setting.
4. By clicking Image Added , all setting of the keys will be back to default.
   Image Added

Ext Key

It only works when there is expansion module connected with the phone.
For Ext Key configuration, please refer to: UC46 User manual.

Basic Call Features

Place a Call

There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset

1. Pick up the handset, or press a line key and dial the necessary number.
2. Press Image Added or Image Added or press the send softkey, then the call is sending. 

To place a call by Headset:

1. Press the Image Added ( light is Green),
2. Enter the desired number.
3. Press Image Added or Image Added , or press the Send soft key, then the call is sending.

Using headset to place and answer calls for all time
1. Click webpage Setting →Preference
2. HeadSet Priority →Enable
3. Ring Device For HeadSet →User Headset
4. Press Image Added
Image Added
Placing a call by hands-free speakerphone

1. Press the Image Added , or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press Image Added or Image Added , or press the Send soft key, then the call is sending.

To place a call by call history or Directory

1. Press the History soft key (On the idle page) or Menu → History /Directory
2. Press Image Added and Image Added to select the targeted one.
3. Press the Send soft key, or Image Added , or Image Added , or the corresponding line key, then the call is sending.

Making two calls with one line and one account

1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or Image Added , then make the second call.

End a Call

Here shows to end a call during three mode:
To end a call by Handset
Press the Cancel soft key or hang up the handset, or press Image Added
To end a call under Headset Mode
Press the Cancel soft key or press Image Added , or press Image Added.
To end a call under hands-free speakerphone Mode
Press the Cancel soft key or press Image Added , or press Image Added.

Redial a Call

To redial the last placed call from the IP Phone
Press Image Added directly when LCD is on the idle interface.

Receive a Call

There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press Image Added and now the conversation is built.
To receive a call by hands-free speaker

1. Option 1: Press Image Added directly.
2. Option 2: Press Answer soft key.
3. Option 3: Press the Line key (flashes red).
   Moreover, some other action can be done by soft key when the call is coming.
4. To press the Reject soft key to reject the call. Or press Image Added to reject the current call.
5. To press Forward to forward to another phone.
6. To press Silence soft key, and then the call will keep silent, no ring tone display.
   Image Added

Incoming Call Show Mode

There are two incoming call show mode for this phone:

1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting

To set incoming call show mode via web interface:

1. Click setting→ preference
2. Select the desire mode for the incoming call show mode
3. Click Image Added to save the setting.
   Image Added

Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.
To enable Auto Answer via Webpage

1. To Click Account → Advanced
2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.
   Image Added

To Disable Auto Answer via Webpage

1. To Click Account → Advanced
2. To choose No for the Auto Answer.
3. To click Saveset to save the configuration.

Call Hold

When use hold feature, the Hold icon will show on the display.
Image Added
To make a call on hold during three modes:
To hold a call under handset mode:

1. Press Hold soft key or Image Added to hold the current call.
2. Press Resume soft key or Image Added to resume the call on hold.

To hold a call under headset mode:

1. Press Hold soft key or Image Added to hold the current call.
2. Press Resume soft key or Image Added to resume the call on hold.

To hold a call during the speaker mode:

1. Press Hold soft key or Image Added to hold the current call.
2. Press Resume soft key or Image Added to resume the call on hold.

Call Transfer

This phone supports blind, attended and Semi-Attended Transfer.
Blind Transfer
When you use this feature, you can transfer

1. Press Image Added or Transfer soft key during the conversation, the call is on hold now.
2. Enter the number that transfers to.
3. Press Image Added , and now the blind transfer completed.

Attended Transfer
When you use this feature, you can

1. Press Image Added or transfer soft key during the conversation, the call is on hold now.
   Image Added
2. Enter the number that transfer to, and press the send soft key or Image Added.
3. Start the second conversation, press Image Added or transfer soft key, then, transfer completed.

Semi-Attended Transfer

1. Press Image Added or transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press Image Added , then you can here the ring tone.
3. Press Image Added or the Tran soft key, and now the Semi-attended transfer completed.

BLF Transfer

1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
2. Press Image Added or transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

Hold transfer on hook:
1. Setting → Features → Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call when C is ringing or answering, then C and B in the same call and the transfer is successful.
Image Added
Transfer to New Call via web interface
1. Click Setting → Feature
2. Select Transfer Mode via DSS key → New Call
3. Select the desired Line and select Transfer in the Type.
4. Enter the phone number in the Value field.
Image Added
Image Added

Call Conference

This IP Phone supports up to 5-way conference.
5-way conference

1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or Image Added.
4. C answering the call.
5. A press Image Added or the conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference)
6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or Image Added.
8. D answering the call.
9. A press Image Added or the conference soft key, then A, B, C and D are now in a conference.(and now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or Image Added.
12. E answering the call.
13. A press Image Added or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
14. A end the call, the conference is finished.
    Image Added

Call Forward

This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward
Image Added
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.

1. Press Menu → Features → Call forward →Always Forward.
2. Press Image Added and Image Added or press Image Added to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press Image Added or Save soft key to save the configuration.
   Image Added

To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.

1. Press Menu →Features → Call forward →Busy forward.
2. Press Image Added and Image Added or press Image Added to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press Image Added or Save soft key to save the configuration.
   Image Added 

To configure no answer forward
No Answer Forward: Incoming calls are forwarded if not answered after some time.

1. Press Menu →Features → Call forward →No answer forward.
2. Press Image Added and Image Added or press Image Added to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press Image Added or Save soft key to save the configuration.
   Image Added

When the Forward feature is enabled, the Icon Image Added will display on Top of the LCD.
Image Added
To configure Forward via Web Interface

1. Setting → Feature
2. Click On for the Always/Busy/No Answer
3. Fill the Forward to Number
4. (Optional) fill the on/off code
5. Click Image Added to save the configuration
   Image Added

To cancel the forward feature via Phone Interface

1. Option 1: To press the Image Added key to disable the forward feature.
2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward
   Press Image Added and Image Added or press Image Added to select the disable choice
   Press Image Added or Save soft key to save the configuration. 

To cancel the forward feature via Web Interface

1. Phone → Feature
2. Click Off for the Always/Busy/No Answer
3. Click Image Added to save the configuration

To configure dynamic forward
Forward an incoming call during the ringing.

1. When the phone is ringing, press Forward soft key.
2. Enter the forward number.
3. Press Image Added or press the send soft key, then the call is forwarded.
   Image Added

Call Return

This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface

1. Press Menu→Features→Function Keys→Line Key as Function Keys
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Key Event in the type field.
4. Press Image Added and Image Added or press Image Added key to select the Call Return.
5. Press Image Added or Save soft key to save the configuration

To configure the Call Return via Web interface

1. Click Function keys → Line key.
2. Select the desired Line key and select Call Return in the Type.
3. Click the Image Added to save the configuration.

Call Waiting Tone

1. Click Setting → Features
2. Select Call Waiting: On and Call Waiting Tone: On
   Image Added 

To Change the Call Waiting Tone time via Web interface
1. Click Setting → Tones
Image Added
2. Change the Tone Time as you want (for example 3s)
Image Added

Hide Caller ID

Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called.
To configure anonymous call

1. Press Menu →Features →Anonymous Call
2. Press Image Added and Image Added or press Image Added to change the Line ID
3. Press Image Added and Image Added or press Image Added to select the enable choice in Anonymous Call filed
4. Enter the call on code (optional), call off code (optional).
5. Press Image Added or Save soft key to save the configuration.
   Image Added 

To cancel anonymous call feature

1. Press Menu →Features →Anonymous Call
2. Press Image Added and Image Added or press Image Added key to select the disable choice in Anonymous Call filed.
3. Press Image Added or Save soft key to save the configuration.

Reject Anonymous

If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls
To configure rejecting anonymous call

1. Press Menu →Features →Anonymous Call
2. Press Image Added and Image Added or press Image Added key to change the Line ID
3. Press Image Added and Image Added or press Image Added key to select the enable choice in Rejection filed.
4. Press Image Added or Save soft key to save the configuration
   Image Added

To cancel rejecting anonymous call

1. Press Menu →Features →Anonymous Call
2. Press Image Added and Image Added or press Image Added key to select the disable choice in Rejection filed.
3. Press Image Added or Save soft key to save the configuration.

Call Mute

When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).
Image Added
To mute the call during a call (including a conference call)

1. Press the mute key Image Added , then the mute key glows green, and the LCD display Image Added
2. To disable the mute function, press Image Added again.

DND

When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon Image Added shown on the Top of the LCD on idle page.
Image Added
To enable DND feature
Press the DND soft key when the phone is idle, and then Image Added shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no Image Added on the LCD.

Key as Send

To configure Key as Send

1. Press Menu →Features → Key as Send
2. Press Image Added and Image Added or press Image Added key to select the enable choice.
3. Press Image Added or Save soft key to save the configuration
   Image Added

To cancel # Key as Send

1. Press Menu →Features → Key as Send
2. Press Image Added and Image Added or press Image Added key to select the disable choice.
3. Press Image Added or Save soft key to save the configuration

No Key Entry Timeout

No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number.
To configure No Key Entry Timeout

1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you should press the send key the dial out the number.
3. Click the Image Added button to save the configuration. 
   Image Added
   

Dail-Now Timeout

Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number.
To configure Dial-Now Timeout via web interface:

1. Click Webpage Setting → Preference
2. Fill the blank of Dial-Now Timeout: for example 5(seconds).(0 means dial out immediately).
3. Click the Image Added button to save the configuration

Keypad Lock

To enable Keypad Lock via Phone
1. Press Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock & Answer
3. Press Save or OK key to save the configuration.
To enable Keypad Lock via Phone

1. Press Menu→Settings→Advanced Setting→Phone Setting→Lock
2. Press Info or Switch to change to choose Off.
3. Press Save or OK key to save the configuration.

To enable Keypad Lock via Webpage

1. Click Webpage Setting → Features
2. To choose the Phone Lock.
3. To fill the unlock PIN and auto lock time
4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.
5. To click Image Added to save the configuration.
   Image Added

To Disable Keypad Lock via Webpage
1. Click Webpage Setting → Features
2. To choose Disable for the Phone Lock.
3. To click Image Added to save the configuration.

Hot Line

To configure Hot Line

1. Press Menu →Features → Hot Line
2. Enter the Number and delay time (as present, we support off hook auto dial).
3. Press Image Added or Save soft key to save the configuration
   Image Added

To configure Hotline auto dial via Web Interface

1. Setting → Features
2. Fill the number in the Hotline Number and the Hotline Time-out
3. Click Image Added to save the configuration.
   Image Added

Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.

Function Key Features Settings

Line

It works same as Line keys.
To configure Line Feature via Web Interface

1. Click Function keys → Line Key.
2. Select the wanted Key and set as Line.
3. Select the Account.
4. Click the Image Added to save the configuration.
   Image Added

Speed Dial

With this feature, you can dial one directory by press the definite key.
To configure Speed Dial feature via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Press Image Added and Image Added or press Image Added key to select the Speed Dial in the type field.
3. Enter the targeted Number.
4. Press Image Added or Save soft key to save the configuration
   Then the selected Line or Memory key will work as Speed Dial. 

To configure Speed Dial feature via Web Interface

1. Click Function keys → Line key.
2. Select the wanted Line key and set as Speed Dial.
3. Enter the desired phone number in the Value field.
4. Select the Account ID
5. Click the Image Added to save the configuration.
   Image Added

BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.

1. When the monitored line is idle, the light is steady green.
2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the phone up directly.
3. When the monitored line is calling or in a conversation, the light is steady red.

To configure a BLF key by phone

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example).
2. Select the targeted Line key.
3. Press Image Added and Image Added or press Image Added key to select the BLF in the type field.
4. Enter the targeted Value Number.
5. Press Image Added and Image Added or press Image Added key to select the Account ID.
6. Enter the Pickup Code.
7. Press Image Added or Save soft key to save the configuration

To configure a BLF key by web

1. Click Function keys → Line key.
2. Select the desired Line key and select BLF in the Type.
3. Enter the monitored phone number in the Value field.
4. Select the Account ID
5. Filled the Pickup code.
6. Click the Image Added to save the configuration and then restart.
   Image Added

BLF List

To configure BLF List via web interface:

1. Login and click Account
   Image Added
2. Click Advanced and then fill the Eventlist BLF URL.
   Image Added
3. To configure BLF List Keys
   3.1 Click→Function Keys→Line Key 
   3.2 Select the BLF List in the Type Field. 
   3.3. Select Account 
   3.4 Click Saveset to save the configuration and then restart the Phone.
   Image Added

For more information, please check BLF list Note.

Voice Message

This phone supports Voicemail, and when there is message, the message will Image Added will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.
Image Added
To configure the Voice mail feature via phone interface:

1. Press Menu→Messages→Voice Mail→Set Voice Mail.
2. Enter the Account1/2/3/4 NO.
3. Press Image Added or Save soft key to save the configuration

To configure Voice Mail Line Key via Web Interface:

1. Click Function keys → Line Key.
2. Select the wanted Key.
3. Enter the desired voicemail feature codes in the Value field.
4. Filled the Label displayed on LCD.
5. Select the Account.
6. Click the Image Added to save the configuration.

To configure a Voice mail key by phone interface:

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example).
2. Select the targeted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Voice mail in the type field.
4. Enter the Value Number.
5. Press Image Added and Image Added or press Image Added key to select the Account ID.
6. Press Image Added or Save soft key to save the configuration

Direct Pickup

With this feature, you can pick up the set line when it ringing.
To configure Direct Pickup feature via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Press Image Added and Image Added or press Image Added key to select the Speed Dial in the type field.
3. Enter the value.
4. Press Image Added or Save soft key to save the configuration
   Then the selected Line key will work as Direct Pickup. 

To configure Direct Pickup feature via Web Interface

1. Click Function keys → Line key.
2. Select the wanted Line key and set as Direct Pickup.
3. Enter the pickup code and followed the desired phone number in the Value field.
4. Select the Account ID
5. Click the Image Added to save the configuration.
   Image Added

Group Pickup

With this feature, you can pick up the specified group that you want incoming calls.
To configure the Pick up via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Group Pickup in the type field.
4. Enter pickup code and followed the desired group number
5. Press Image Added or Save soft key to save the configuration

To configure the Group Pick up via Web interface

1. Click Function keys → Line key.
2. Select the desired Line key and select Group Pickup in the Type.
3. Enter the pickup code and followed the desired Group number in the Value field.
4. Click the Image Added to save the configuration.
   Image Added

Call Park

With this feature, you can put a call on hold and continue the conversation from another phone.
To configure the Call Park via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Switch soft key to select the Key Event in the type field.
4. Press Image Added and Image Added or press Switch soft key to select the Call Park.
5. Press Image Added or Save soft key to save the configuration

To configure the Call Park via Web interface

1. Click Function key → Line key.
2. Select the desired Line key and select call park in the Type.
3. Enter the call park code in the value field.
4. Click the Image Added button to save the configuration.
   Image Added

For More information for Call Park, please see: Call park note

Intercom

When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Press Image Added and Image Added or press Image Added key to select the intercom in the type field.
3. Enter the intercom codes followed by desired number.
4. Press Image Added or Save soft key to save the configuration
   Then the selected Line or Memory key will work as intercom. 

To configure Intercom feature via Web Interface

1. Click Function keys → Line key.
2. Select the wanted Line key.
3. Enter intercom codes followed by desired number in the Value field.
4. Select the Account ID
5. Click the Image Added to save the configuration.
   Image Added

If you want to achieve the intercom feature, you must enable the "Allow Auto Answer By Call-Info"

1. Click the account
2. Select the desired account from the pull-down list of Account in the Account field.
3. Click the advanced
4. Enable the "Allow Auto Answer By Call-Info"
5. Click the Image Added button to save the configuration.
   Image Added

DTMF

When the key is configured as DTMF key, you are allowed to send out the desired DTMF number during the conversation.
To use this feature, you should sure that the DTMF Tone is on.
To configure the DTMF via Web Interface

1. Click Setting→Preference
2. Select On for Keypad DTMF Tone.
3. Click the Image Added to save the configuration.
   Image Added 

To configure the DTMF via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the DTMF in the type field.
4. Enter the value with the Desired DTMF number
5. Press Image Added or Save soft key to save the configuration

To configure the DTMF via Web interface

1. Click Function keys → Line key.
2. Select the desired Line key and select DTMF in the Type.
3. Fill the value with the Desired DTMF number.
4. Click the Image Added to save the configuration.
   Image Added

Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.
To configure the Prefix via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Prefix in the type field.
4. Enter the value with with number that you want to set as prefix
5. Press Image Added or Save soft key to save the configuration

To configure the Prefix via Web interface

1. Click Function key → Line key.
2. Select the desired Line key and select Prefix in the Type.
3. Fill the value.
4. Click the Image Added to save the configuration.
   Then when you press this key, the set value is input directly.
   Image Added

Local Group

When use the Local Group feature, press the key and enter the local Contacts interface quickly.
To configure the Local group via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Local group in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure the Local Group via Web interface

1. Click Function key →Line Key.
2. Select the desired Key and select Local group in the Type.
3. Click the Image Added to save the configuration.
   Then you can press the local group key to access the pre-defined contact group in the local directory quickly. 
   Image Added

XML Group

When use the XML Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the XML group via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the XML group in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure the XML Group via Web interface

1. Click Function key →Line Key.
2. Select the desired Key and select XML group in the Type.
3. Click the Image Added to save the configuration.
   Image Added

LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure the LDAP via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the LDAP in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure the LDAP via Web interface

1. Click Function key →Line Key.
2. Select the desired Key and select LDAP in the Type.
3. Click the Image Added to save the configuration.
   Image Added

XML Browser

You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
To configure the XML Browser via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the XML Browser in the type field.
4. Filled the access URL for xml browser
5. Press Image Added or Save soft key to save the configuration

To configure the XML Browser via Web interface

1. Click Function key →Line Key.
2. Select the desired Key and select xml browser in the Type.
3. Filled the access URL for xml browser (e.g.http://192.168.0.240:8080/xmlbrowser/text.xml)
4. Click the Image Added button to save the configuration.
   Image Added

Broadsoft Group

When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly.
To configure the Broadsoft group via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Broadsoft group in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure the Broadsoft group via Web interface

1. Click Function key →Line Key.
2. Select the desired Key and select Broadsoft group in the Type.
3. Click the Image Added button to save the configuration.

Conference

The Htek IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as Image Added .
To configure the Conference via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Conference in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure Conference via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select Conference in the Type.
3. Click the Image Added button to save the configuration.

Forward

If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward interface and you can set the Forward to number, then when there is any call to the number will be forwarded to the set number automatically.
To configure the Forward via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Forward in the type field.
4. Enter the Number that to forward.
5. Press Image Added or Save soft key to save the configuration

To configure Forward via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select Forward in the Type.
3. Enter the Value with the number you want to forward
4. Click the Image Added button to save the configuration.

Transfer

You are able to configure the key as a transfer key to perform the Blind/Attended Transfer.
To configure the Transfer via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Transfer in the type field.
4. Enter the Number that transfer to
5. Press Image Added or Save soft key to save the configuration

To configure Transfer via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select Transfer in the Type.
3. Enter the Value with the number that wanted transfer to
4. Click the Image Added button to save the configuration.

Hold

The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.
To configure the Hold via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Hold in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure Hold via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select Hold in the Type.
3. Click the Image Added button to save the configuration.

Group Listening

With this feature, when you active a call, you can listen using Handset and Free-speaker, but only can use the handset to speak.
To configure the Group listening via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the group listening in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure Group listening via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select Group listening in the Type.
3. Click the Image Added button to save the configuration.

DND

If the key is configured as DND key, you are allowed to active the DND function immediately when you press it and the phone is to reject all incoming calls automatically. Press it again to deactivate DND mode.
To configure the DND via Phone Interface

1. Press Menu →Features →Function Keys→Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Memory key.
3. Press Image Added and Image Added key to select the DND in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure DND via Web Interface

1. Click Function keys →Memory Key.
2. Select the desired Key and select DND in the Type.
3. Click the Image Added button to save the configuration.

To enable DND feature
Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD.
To disable DND feature
Press the DND soft key again, and then there is no DND icon on the LCD.

Redial

If the key is configured as Redial key, you can redial the last placed call from the IP Phone.
To configure Redial via Web Interface

1. Click Function keys →Line key/Memory key
2. Select the desired Key and select redial in the Type.
3. Enter the Label displayed on LCD.
4. Click the Image Added button to save the configuration.

SMS

Send SMS

To send SMS via web Interface

1. Click Setting→SMS
2. Select the account(from which account the SMS sent)
3. Enter the target number
4. Input the content of SMS, and click Send.
   Image Added

To send SMS via phone interface:

1. Click Menu→Message→Text Message→Set SMS
2. Enter the contents in the white field.
3. Press the save button
4. Select the account (from which account the SMS sent)
5. Enter the target number (to which account the number sent)
6. Press the Send button.

Set SMS Line Key

To configure the SMS via Phone Interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the SMS in the type field.
4. Press Image Added or Save soft key to save the configuration

To configure SMS via Web Interface

1. Click Function keys →Line Key.
2. Select the desired Key and select SMS in the Type.
3. Click the Image Added to save the configuration.

Record

With record feature, you can record calls by pressing a record key on the phone.
To configure the record via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Record.
4. Press Image Added or Save soft key to save the configuration
   Image Added

To configure the record via Web Interface

1. Click Function keys → Line key.
2. Select the desired Line or Memory key and select Record in the Type.
3. Click the Image Added button to save the configuration.
   Image Added

URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.
To configure the URL record via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the URL Record.
4. Press Image Added or Save soft key to save the configuration

To configure the record via Web Interface

1. Click Function keys →Line key.
2. Select the desired Line or Line key and select URL Record in the Type.
3. Click the Image Added button to save the configuration.

Paging

With this feature, you can call a paging group directly.
To configure the paging via phone interface

1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example)
2. Select the wanted Line key.
3. Press Image Added and Image Added or press Image Added key to select the Paging.
4. Enter the paging code followed the number.
5. Press Image Added or Save soft key to save the configuration

To configure the Paging via Web interface

1. Click Function keys →Line key.
2. Select the desired Line key and select Paging in the Type.
3. Enter the paging code followed the number.
4. Click the Image Added button to save the configuration.

Shared Line

Htek IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Account" →"Advanced" on the webpage and set the line to "Shared Line" and "SIP Server Type", and configure the line key or memory key as "line" type with the desired account on webpage or LCD. If the user requires more shared call appearances, the user can configure multiple line keys (Function keys→Line key) to be "line" type associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss' extension number on her phone. When there is an incoming call to the extension number of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the secretary can answer the call. Calls on shared line can be placed on hold or barged in.
To configure the line key as line via phone interface

1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys → Memory key1(for example)
2. Select the wanted Line or Memory key.
3. Press Image Added and Image Added or press Image Added key to select the Line in the type field.
4. Press Image Added and Image Added or press Image Added key to select the Account ID.
5. Enter the Label
6. Enter the Value
7. Press Image Added or Save soft key to save the configuration

To configure the line key as line via Web Interface

1. Click Function keys → Line or Memory key.
2. Select the desired Line or Memory key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the Image Added button to save the configuration and then restart.