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Notices Information

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To view the phone status via Web interface:
Login webpage( For How to login, please refer to Web Login)
View the information of Version, Account and Network.

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  1. Press Menu→Setting→Advanced setting (default password:admin)→Accounts 
  2. Select the desired account 
  3. Select Enable for Account active 
  4. Filled the SIP Server 
  5. Filled the Failover SIP server if need (Optional) 
  6. Filled the Outbound Proxy (Optional) 
  7. Filled the SIP User ID, Authenticate ID 
  8. Filled the password, Name (shown on LCD) and Ringtone. 
  9. Press Save to save the configuration. 
    Image RemovedImage Added

Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing "1", you will find ", . ?:;"
Pressing "0", you will find " < >(){}[]"
Pressing "*", you will find "*/"!@$"
Pressing "#", you will find "#'%&*|" 
To register via web interface:

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Name

Description

1. Date&Time

It shows the phone's time & date. For Date&time setting, see Time&Date

2. Notice

It shows the phone features status, More see Icon Preview

3. Line Keys

This area shows the four line key labels. Line keys are also can be used as other function keys. For more information you can refer to Memory Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". More to see Programmable Key

5. Default Account

This shows the current use account. User can use to change the default use account.

6. Wallpaper

This shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper.

Getting Familiar with Your Phone

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Item

Description

LCD screen

To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 4 accounts

  1. Steady green: idle interface, during a call..
  2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.
Up arrow key: To move up of the selection shows on the screen.
Right arrow key: To move right of the selection shows on the screen.
Left arrow key: To move left of the selection shows on the screen.
Down arrow key: To move down of the selection shows on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.

Mute key

1. To mute the voice during the call (green light).
2. To un-mute the call.

Conference

To place a conference call

Memory Keys

To be configured as different function as:

  1. Line
  2. Speed Dial
  3. BLF
  4. BLF List
  5. Voice mail
  6. Direct Pickup
  7. Group Pickup
  8. Call Park
  9. Intercom
  10. DTMF
  11. Prefix
  12. Hold
  13. Conference
  14. DND
  15. Redial
  16. Transfer
  17. SMS
  18. Hot -desking
  19. Call Return
  20. Paging
  21. Record
  22. Shared Line
    The LED lights status when set as Shared line:
    Stay green: Idle
    Stay red: Busy 
    Blinked green: Ring Back
    Blinked red: A call incoming
    Steady orange: During a call
    Blinked orange: Public Hold
    Blinked green: Private Hold
    Light Drown: Unregistered
  23. Hot desking
  24. ACD
  25. Zero Touch
  26. Multicast paging

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number.
To act as send key.

Volume


To decrease the volume.

To increase the volume.

Hold

To hold or to resume a call during a conversation.

Information

To show the accounts status and some other relevant information. More refer to Info key instruction.

Transfer

To transfer a call to a third party.
To enable or disable Forward feature during the idle page.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

Icon Preview

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Icon

Description

Image Added

Network available

Image Added

Network down

Image Added

Line(Registered succeed)

Image Added

Line (Unregistered)

Image AddedImage Added

Line(Ringing)

Image Added

Speed Dial

Image Added

BLF

Image Added

BLF(Ringing)

Image Added

BLF(Talking)

Image Added

Speakerphone mode

Image Added

Handset mode

Image Added

Headset mode

Image AddedImage Added

Voice messages


Image RemovedImage Removed

Image AddedImage Added

Text message

Image Modified

Mute

Image Modified

Do Not Disturb

Image Modified

Volume is 0

Image Modified

SRTP

Image Modified

Hold

Image Modified

Dialed calls

Image Modified

Received calls

Image Modified

Missed calls

Image Modified

Forward calls

Image Modified

Conference

Image Modified

Keypad locked

Image Modified

Keypad unlocked

Image Modified

Pick up

Image Modified

Call Park


Image Modified

Intercom/Paging

Image Modified

DTMF

Image Modified

Prefix

Image Modified

XML Group

Image Modified

Local Group

Image Modified

XML Browser

Image Modified

LDAP

Image Modified

Broadsoft Group

Image Modified

Conference

Image Modified

Forward

Image Modified

Transfer

Image Modified

Hold

Image Modified

Line on Hold

Image Modified

DND

Image Modified

Redial

Image Modified

Call Return

Image Modified

SMS

Image Modified

Record


Image Modified

Recording

Image Modified

Group Listening

Image Modified

Shared Line

Image Modified

Other Functions

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

Power Indicator LED

LED Status

Description

Blinked green

Ringing or have missed call

Steady Green

Idle status(Power on)

Off

Powered off.

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Option

Status

Model

IP

MAC

Firmware

Hardware

Network

Account

Device Cert

Language

Features

Call Forward

Function Key(Line and Memory key setting)
More Key see Memory Key Overview

Key as Send

Hot Line

Anonymous Call

DND

History Setting

Basic Settings

Language

Time & Date

Time & Date Format

DHCP Time

Ring tone

Advanced Settings

Account Registeration

Network

Factory Reset

Auto provision

Directory

All Contacts

Local Contacts

Remote Contacts

Broadsoft Contacts

Blacklist Contacts

AP Contacts

History

Local History

Network CallLog

Message

Voice Mail set and View. Text Message view and set.

Display

Display Mode

Wallpaper

Screensaver

Others

Factory Function

System Restart

Device Reboot

Pcap Feature

Memory Key Function Overview

Basic Setting Configuration

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  1. Directory → Directory → Contact
  2. Choose the Ring Tone you want to use.
  3. Click to save the configuration.

Click Ring tone for more information.

Volume

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For More detail, please refer to: Remote Phonebook.
Note:
Every remote contact only support 1000 contacts.

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When press the LDAP Key the LCD will display as following:

For More detail, please refer to LDAP Notes.

Broadsoft Phonebook

You can access the BroadSoft directory through your phone. You can add local contacts from the BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:

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Note:
Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation.
To configure emergency call via web interface:

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For the LED status description, see: LED Instruction Power Indicator LED

Action URL

To configure action url via web interface:

  1. Click Setting→Action URL
  2. Filled the needed value in the necessary blank.
  3. Click to save the setting.

Click Action URL & URI for more how to use, or check on www.htek.com

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It only works when there is expansion module connected with the phone.
For Ext Key configuration, please refer to: UC46 User manual.

Basic Call Features

Place a Call

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  1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF
  2. Press or transfer soft key during the conversation, the call is on hold now.
  3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

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For more information, please check BLF list Note.

Voice Message

This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.

To configure the Voice mail feature via phone interface:

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For More information for Call Park, please see: Call park note.

Intercom

When use the intercom feature, you can quickly get access connect to the configured one.
To configure intercom feature via phone interface

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To upgrade via HTTP, the "Management"→"auto provision" →" Firmware Upgrade"→ "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.
e.g. firmware.mycompany.com:5688/Hanlong
e.g. www.mycompany.com:5688/fm/ Hanlong
e.g. 218.2.83.110
Instructions for firmware upgrade via HTTP:
(1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server. Then setup HTTP server.
(2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
(3) Visiting "HTTP:\\192.168.0.254\fm\fw8xx.rom on localhost by browser" to verify the HTTP Server. If visiting "HTTP: \\192.168.0.254\fm\fw8xx.rom on other computer is no prompt to download fw8xx.rom file, please check the firewall (Suggest close the firewall).
To configure the server path via web interface:

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  • Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.
  • Once a "Firmware Server Path" is set, user needs to update the settings and restart the IP Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx's SDRAM. During this stage, the UC8xx's LEDs will blink fastly until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/FTP/HTTPS fails for any reason (e.g. TFTP/HTTP/FTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the UC8xx will stop the TFTP/HTTP/FTP/HTTPS process and simply boot using the existing code image in the flash.
  • Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server.
  • Hanlong's latest firmware is available at http://www.htek.com →Support→Firmware Download.
  • Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

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  • Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to Phone Installation.
  • Check whether dial tone is present on one of the audio modes.
  • Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes.
  • If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.

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  • Click Setting→Tones
  • Define the dial tone, ringing, busy tone…
  • For the tones, you can check with your system administrator.
  • More Click Tone Notes.

How to download XML Configuration?

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How to use LLDP?

  • For LLDP information, please click VLAN Note
  • VLAN Notes including:
    1. Voice VLAN 
    2. Major Benefits of Using VLANs 
    3. VLAN discovery method on Htek ip phones 
    4. LLDP Feature on Htek IP Phones 
    5. Supported TLVS of IP Phones 
    6. Configuring LLDP Feature 
    7. DHCP VLAN 
    8. Open the DHCP VLAN on the Htek IP Phones 
    9. VLAN under Bridge Mode 
    10. VLAN underNAT Mode

How to Set LCD and Web GUI:

How to Upgrade via FTP?

How to make Ringtone?

How to use Open VPN?

Provisioning Guide on Free PBX:

How to Upload Wallpaper?

How to Use Auto Provision Phonebook?

All Documents