Summary of Changes

 

V1.0 (2018-07-04): Provide a basic guidance for auto-provision Htek IP phones with Bicom phone system.

 

About This Guide

 

Thank you for choosing the Htek IP phones, which are exquisitely designed to provide basic phone features plus advanced business features.
The purpose of this guide is to serve as a basic guidance for auto-provisioning.
Htek IP phones with Bicom phone system and HTek supported features:
Htek 8 Series: UC802, UC803,UC804,UC806,UC840,UC842,UC860,UC862
Htek 9 Series: UC902, UC903,UC923,UC924,UC926

 

In This Guide

 

Topics provided in this guide include:

 

• Chapter 1 Getting Started

• Chapter 2 Auto-provisioning your Phone

• Chapter 3 Use Bicom Integrated Features

• Chapter 4 Troubleshooting

 

Note: The configuration process outlined in this guide applies to Htek SIP IP phones running.
Firmware version x.0.4.4.46 or later and Bicom phone system running version Free. The configuration process described in this guide take the Htek UC926 as an example.

 

Getting Started

 

This chapter will show you the basic process of phone's start-up and instructions of the way to get the basic information of the phone.
Topics include:Phone Initialization and Phone Status

 

Phone Initialization

 

After your phone is powered on, the phone will boots up, complete the initialization and check firmware. Please refer to the three phases of the LCD display

In the process of initializing, the phone will attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, sub net mask, default gateway address and DNS address) by default.

 

Phone Status

 

After the phone comes up, you can view phone status on phone user interface (LCD) via the following ways:
1.Press "OK" button twice.
2.Press the following button one by one: "Menu" -> "Status" -> "information".
Available information of phone status includes:
Network status (e.g., IPv4 status, IP mode, MAC address).
Phone status (e.g., product name, firmware version, MAC address and device certificate status).
Language information.

Press "Up" or "Down" to scroll through the list and view the specific information.

 

Auto provision

 

Auto Provision via RPS

 

Provision the IP Phone via RPS is a convenience way.
When the IP Phone start up , default it will send 'Get' message to the RPS server, if the phone's MAC address is assigned on the RPS Server previously, the RPS server will send the preset URL of the configure server to IP Phone.
The work process of RPS show below. And more information about how to use RPS, please refer to these documents fm.htek.com/rs/rps.zip .

 

Auto provision your phones

 

The most important way of Auto provision is option 66(Option 66=http://username:password/185.59.92.97/prov).Here we will introduce how to auto provision via option 66.the working chart is as follows: