Pickup

Over View

Bicom phone system supports call pickup function, that allows you to pick up any incoming call that is ringing at another extension(If one extension's call group is the same as another extension's pickup group).

How To Configureure

Log in Bicom Management Console->Extensions->choose one extension and edit->Advanced Options->Groups
If one extension's(A) call group is the same as another extension's(B) pickup group,then B can pickup A's coming call.
1. 1002:choose one call group(1) and pickup group (4);

2.1003:choose one call group(4) and pickup group (1);

How To Use

1.one phone(1001) call another (1002) and there is nobody(1002) answer this call,then other phone(1003) can press pickup key to answer this call .