Call Park Feature On ZYCOO Platform

Call Park

Over View

You can use call park feature to park a call, and then retrieve the parked call from another phone. Htek IP phone supports call park Feature. For call park feature, the server will automatically hunt for the first available orbit in the call park orbits and parks the call there. The call park orbits should be predefined. You can park an active call by pressing the call park key(if configured) on the phone. And you also can retrieve the parked call by pressing a (retrieve) parked call key or dialing the retrieve access code.

How to Config

1,How to Config on the ZYCOO phone system?

  1. ZYCOO Phone System-> Advanced -> Feature Codes->Call Parking

2.Dial codes

        Code of Park a call: when you dial the code during a call, you will park the call to the call park orbits.
        Code of Pickup a parked call: when you dial the code, you will pick up a parked call from the call park orbits.
3, How to Config on the IP Phone?
      Phone A
      Phone B

How To Use

1, Suppose Phone A and B were provisioned a Call park key with the same Shared park extension.
2, Phone A make a call with phone C.A press Call park key. The call will be parked and you will heard call park tone from A. And the Call park key of phone A and B will turn red.
3, B press the call park key, the parked call will be picked up. Now B have a call with C. And the Call park key of phone A and B will turn green.