Dashboard

Owned by Steve
Last updated: Jul 11, 2024
2 min read

In the dashboard, you can view the statistical analysis of various services and the specific analysis of the call quality of registered accounts.

Topics include:

Business Analysis

Click Dashboard -> Business Analysis, and you can view the total number of accounts and devices and the corresponding statistical analysis.

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No.

Description

1

Display the number of accounts and devices.

 

 

 

 

2

Account analysis:

  • Display the account allocation: the number of assigned, unallocated and abnormal accounts.

  • Display account status distribution: number of accounts in online, offline and DND status.

No.

Description

 

3

Distribution of audio and video device: Displays the number of video and audio devices.

 

4

Device status analysis: Displays the number of registered, unregistered and offline devices.

 

 

 

5

Model statistics: Display device model, device type, device number and proportion.

Firmware statistics: Display firmware version, device type, device number and proportion.

Call Statistic

You can view the call quality and session distribution of the device's bound accounts, and also view the details of a specific call, including the user information, device details and call details of the call.

View Call Statistics

You can view the call quality and session distribution of the device's bound accounts, and also view the details of a specific call, including the user information, device details and call details of the call.

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View Call Quality Details

When you need to collect information about call quality, you can refer to the call quality details in the management system.

1．Click Dashboard -> Call Statistics.

2．Click  image-20240710-090006.png  on the right side of the record. You can view the device information, the account information, the call quality and other details.

Customize The Indicators

You can customize the indicators displayed on the call quality details list. At most six indicators can be displayed at the same time. MAC address is checked by default and cannot be cancelled.

1．Click Dashboard -> Call Statistics.

2．Click More Indicators button.

3．Check the indicators to be displayed.

4．Click Save button. You will see those indicators at following list: