Enhanced Call Park is a feature that improved the call park experience on phone. It provides park/retrieve soft key instead of the call park FACs. And it provides the capability of call park notification and any other Enhanced features via XSI.

The Call Park Service allows user to suspend a call for an extended period of time and then retrieve that call from any extension. For instance, you need to move to other place for some reasons but you are answering a call. You can park this call in your number and retrieve the call you reach the place you want to go.

provides a hunting mechanism so that when parking a call, the service hunts for an available user in a configured call park group as a place to park the call instead of only trying the parking user. For instance, your call will be parked in the line of your colleague if you are in the same call park group, your colleague can retrieve the call then transfer to you or just inform you after he/she retrieve the call.

The Call Park Notification enables visual alert and audio alert when user received a parked call.
There will be a visual alert and audio alert(beep) when phone in idle status. The LCD screen will display there are two dialing call without audio alert when phone in dialing status.

User dials the Call Park Retrieve feature access code which results in prompting the users to enter a number where the call to be retrieved is parked. For instance, you can retrieve the parked call by yourself or your colleague if the call was parked on his/her line then transfer the call or just inform you.

User can configure the recall settings such as recall object and recall timer. The server will recall the number which parked the call or the specified number if no one retrieve the call in the limit time. For instance, if you set the recall timer is 30s, the server will recall your number if no one retrieve the call in 30s.

1. To configure Group Call Park:
   Configuration Path: Group->Services->Call Park->Add:

2. To configure Call park:
   Configuration Path: Group->Services->Call Park:

3. Check the Call Park, Group Call Park & Call Park Retrieve code:
   Configuration Path: Group->Utilities->Feature Access Codes

ways to configure call park on IP Phones:

Host Server: The Host Server is your Broadworks Web Portal management address.
For example: http://xsp1.iop1.broadworks.net
XSI User ID: The User ID is in the profile of the User ID. It should contain the whole SIP URI.
For example: 2404984034@as.iop1.broadworks.net

Password: The Password is the Broadworks Web Portal access password of each user.

1. Directory→Network Directory