Remote Office

Owned by HTEK_admin (Unlicensed)
Last updated: Jul 06, 2018
2 min read

Document Revision History

Vesion

Change Log

2.12.4.2.16

Improve some of the parameters of information


Vesion

Change Log

2.12.4.2.15

Edited and published document

Detail information for Broadworks and Htek IP Phone

BroadWorks software version:

21.sp1


Firmware version on Htek IP Phone:

UC926 2.12.4.2.16

UC924 2.12.4.2.16

UC923 2.12.4.2.16

UC903 2.12.4.2.16

UC902 2.12.4.2.16

Application scenarios

Remote office feature allows you to use an off-site phone, for example, your home phone, your mobile phone or even a hotel phone, as your business phone. When remote office feature is enabled, all incoming calls to your IP phone are forwarded to the remote phone number.

Configuration on BroadWorks

Configure the Remote Office

  1. Enable the remote office feature for an user
  2. Configuration Path: Group->User->Call Control-> Remote Office
  3. To add an remote number to an user
    Configuration Path: Group->User->Call Control-> Remote Office

Configuration on Htek IP Phones

3 ways to configure Remote Office on IP Phones:

Access ways

Availability

How to access?

Phone interface

Not Available

N/A

Web interface

Available

Log in by IP Address(username: admin; password: admin)

Auto provision

Available

Use DMS

Get the XSI information

Host Server: The Host Server is your Broadworks Web Portal management address.
For example: http://xsp1.iop1.broadworks.net
(you can get this URL from Group->Resources->Identity/Device Profiles->Select an existing group identity/device profile->Device Type URL: http://domain)
XSI User ID: The User ID is in the profile of the User ID. It should contain the whole SIP URI.
For example: 2404984034@as.iop1.broadworks.net
Password: The Password is the Broadworks Web access password of each user.

Set the XSI information via phone web interface

Directory→Network Directory

Set the XSI information via Auto-Provisioning

<P20944 para="BwXsiDir.AllowSipAuthForXsi">1</P20944>
<P20945 para="BwXsiDir.Host">%XSP_ADDRESS%</P20945>
<P20946 para="BwXsiDir.Port">80</P20946>
<P20947 para="BwXsiDir.ServerType">0</P20947>
<P20948 para="BwXsiDir.UserId">%BWLOGIN-ID-1%</P20948>
<P20949 para="BwXsiDir.PassWord">%BWAUTHPASSWORD-1%</P20949>

Feature Show


Configure Remote Office via Phone interface:

  1. Press Menu->Features->Call Control->Remote Office.
  2. Press right and left arrow keys to select On from the Status field.
  3. Enter the remote phone number in the Phone Number field.
  4. Press the Save soft key to save change or the Cancel soft key to cancel.